Proxyclick Software


Proxyclick is a cloud-based visitor management solution suitable for small, midsize and large enterprises. Key features of Proxyclick include visitor registration, instant pictures, badge printing, instant notifications and reporting.

Proxyclick enables users to manage visitors, build their brand image and ensure the security. Other features of the solution include QR support, badge customization, access control, visitor pre-registration, user permissions, data protection and safety checks.

The kiosk application allows visitors to check in, print badges and send out notifications to the people they are visiting. Users can manage visitor lists, information and employee lists using the visitor dashboard feature. The solution offers integration with Microsoft OneDrive, Outlook Calendar, iCal, Microsoft Active Directory and Webhooks.

Proxyclick is available on a monthly subscription basis. The solution also offers an iOS mobile app that can receive visitor notifications, connect with them, maintain emergency lists and initiate tickets.

Support is available via phone, email and through an online knowledge base.



267 Reviews of Proxyclick

Overall rating

4.56 / 5 stars

Filters:

Showing 1 - 20 of 267 reviews

January 2019

Alex from Westgate Resorts

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Helps Automate Your Reception Desk

Very positive so far.

Pros

With our largest resorts that have vacation ownership services or executive office with 50+ staff in each office, this has been really helpful in streamlining how people can connect with their appointments in a secure, easy way.

Cons

Custom Screens functions and the Smart Rules take a bit to get your head around. Other than this it's a great product. Might add a few more informational options for the iPhone app, but it's good as is.

December 2018

Alistair from Trent College

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Great interface and offer of free trial

Pros

Great they offer a free trial to use and understand the software

Cons

Often takes customers to use it a long time to understand what to do, user interface difficult

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

helpful to track visitors

Pros

we were having trouble tracking visitor engagement on our site - so this tool was really helpful to help us better analyze our traffic

Cons

I wish it didn't cost so much...overall still happy

December 2018

Vaibhav from Civil Engineering

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Our to go virtual receptionist

Pros

Data management is the most crucial part of any business. One of my friend had software data management system for their own office receptionist. Some times its so cluttered with un useful data that sorting out was waste of everyone's time. I had read about Proxyclick and suggested him to go for a trial and use it. Its been 2 weeks now and he has already started to use it for all his business meeting needs. The ease in getting the data in spreadsheets with all the information needed, ability to share it over across the world in real time and sorting it for future reference is so easy that their company is already thinking of going full version

Cons

Initial user interface is very bland and not that attractive. Perhaps being used to spreadsheets and power points makes us fell that, but it works as intended

December 2018

Ezra from Paystack

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Proxyclick gives my organization a professional look.

Proxyclick makes it easy for my organization to keep an efficient and updated record of people visiting my company on a daily basis.While also offering us special benefits like being able to follow-up and send reminders to visitors about their next appointment.Proxyclick makes it easy finding details about a visitors previous visit records with my organization by simply searching their name. Overall,Proxyclick enable visitors see my organization as professional and organized,while also keeping the work environment secured.

Pros

I like the look of Proxyclick and a lot of our visitors have found it intuitive to use ,without needing much guidance while filling out their details on Proxyclick.I like the interactive dashboard which makes it easy for us as staffs within the organization to be informed when we have any visitor looking to see us.
Ability to add in extra detail to a visitor information like comments and email addresses makes it easy to efficiently follow up with visitors in future,if there is a need to.

Cons

I will like to be able to print visitor badges with another printer aside from AirPrint.

Response from Proxyclick of Proxyclick

Replied December 2018

Thank you for your great feedback Ezra. Note that Proxyclick is compatible with all kinds of printers. See more information here: https://help.proxyclick.com/visitor-management/how-to-print-from-welcome/ Gregory

November 2018

Clement from CSP

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

November 2018

a good visitor management software

Pros

This software was chosen because it meet all my client needs in therm in visitor management

Cons

The lack of integration with the access control system in place.

November 2018

Yamini from Tech Mahindra

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Keep records of your visitors

Pros

This software has helped me in keeping a track of all the visitors who visit our organization through its database. Because of this we don't need to keep the records using a pen and registers. The interviewing process has also gained high momentum because of this.

Cons

There isn't anything to be disliked. Just that the home screen should have been made customizable but that is not a very big issue.

August 2018

Joseph from ALMACO

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Great Visitor Kiosk

Overall it's been a great experience, very reasonable priced, and definitely an improvement from what we had before.

Pros

Not only does it look nice, it functions well. Everything from the guest check-in experience, to the cloud interface for staff, and the receptionist being able to provide an extra level of service is great.

Cons

Sometimes if you restart the device you're using for the Kiosk you have to re-enter the authorization code on it. But that's not a big deal.

Response from Proxyclick of Proxyclick

Replied October 2018

Hello Joseph, Thank you for your positive review and for your valuable feedback. This means a lot!

August 2018

Bengisu from Safekick Americas LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

A Software and a Team That You Can Depend On!!

From clients, to employees, everyone has loved this software and thanks to Proxyclick it has made the hassle of signing in such a breeze now. Our employees love that they get notified when clients have arrived, our HR department is happy that we officially have a sign-in sheet where names are legible, and accurate with dates and times. This was a big issue before with using just pen and paper. I have researched many companies online and I am very pleased with Proxyclick. The option to choose the paid version and free version is great as well, they are committed to the customer either way and that says a lot about the company. Every client that comes in and enjoys the iPad sign in app, I give the name "ProxyClick" so hopefully they can incorporate it at their office as well. Last but not least, any issue that I've had, the Proxy team has been 100% supportive. I especially want to shout out to support team who did not stop till they resolved our issues. I could not be happier with the software and the team! A big thank you Proxyclick from SafeKick Americas!

Pros

What I like most about this software is the ease of use. It was so easy to set up, and very user friendly.

Cons

I have yet to find something I do not like about this software, seriously, what is there NOT to love!

Response from Proxyclick of Proxyclick

Replied October 2018

Hello Bengisu, Thank you so much for your positive review. Please keep enjoying the app and let us know if you need help with anything. Thanks!

July 2018

Romel Jose from Sigo S.A.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

magnificent application for the control of inputs and outputs within the organization.

Pros

Because of my Security work within my functions is to monitor the access of people to the facilities to maintain a good flow of people entering and leaving, this application allows me to elaborate the control of daily visitors as well as the hours that will be within the company, I can add information about them the system tells me in an individual way when the time of permanence expired.

Cons

Is an application of easy use, offers various functions to retract as much information as possible from visitors and save them in the database, allows a quick search of people who want to locate within the company, offers calendars to keep specific news of equal way is synchronized with my electronic mail where I can go receiving each of the notifications.

Response from Proxyclick of Proxyclick

Replied October 2018

Hello Romel Jose, Thank you very much for your review. We're happy you're enjoying Proxyclick!

July 2018

Christian from NewvoiceMedia Ltd

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

Easy to use, quick to learn system , great looking interface on the reception desk.

reception desk staff planning. Ease of interaction with guests, biggest plus is the feel of the visit, starts off great as we are a tech company with great tech at the front door

Pros

We can roll this system out to our Global Offices easily when we are ready. Great looking hardware, impressive style. Eyebrow raising and impresses your guests when they visit.

Cons

Nothing really negative to say about the entire set up, only thing is that you need 100% staff commitment to use it.

Response from Proxyclick of Proxyclick

Replied July 2018

Hi Christian. Thanks a lot for taking the time to leave a review. We really appreciate it!

July 2018

Daniel from Sigo S.A.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

excellent application

I have been allowed to get a better control of the people who enter the company, the system allows a quick search of any person who enters the company as well as control the permanence within the facilities.

Pros


For my security work every day many people enter the company this application has helped me a lot in maintaining control in my department, requesting information from people when entering the company and entering them into the system and using the notebook to control the people were left behind!

Cons

The only disadvantage is that you must have internet to use it from the rest. It is a good tool for control in my work. It works excellent for me.

Response from Proxyclick of Proxyclick

Replied July 2018

Hello Daniel. Thanks for your review!

July 2018

Naomi from First City Monument Bank Limited

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

July 2018

Respect for the privacy of our visitors.

Pros

Proxyclick has eased the process of collecting data from visitors visiting our office space. The chat support for Proxyclick is awesome and instantaneous to respond to all enquiries always.
The major benefit we have gotten with Proxyclick personally for me is more respect for the privacy of people visiting our offices. In time past ,when we still made use of logbooks , it was very easy for new visitors to quickly scan through the list of people who had entered our offices for the day. This has now been eliminated with Proxyclick.

Cons

The "sign in"/ "sign out" options on the homepage can be made more visible to users. Apart from this minor glitch ,I think Proxyclick has so far done a good job.

Response from Proxyclick of Proxyclick

Replied July 2018

Hi Naomi, Thanks a lot for your review! We're always looking for ways to improve Proxyclick so we also appreciate your feedback on the sign in/sign out button. Thanks!

July 2018

Ifeoma from Softchoice

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Sleek and professional.

Pros

Perfectly intuitive ,I love the feel and aesthetic of this application. It gives my organization a professional look and presents us to new visitors as a very organized firm.
Since switching to Proxyclick this year ,we have been able to better manage and record visitor visits easily. Proxyclick has also reduced the workload on the receptionist,as she no longer needs to run around with a visitor registration book ,and we have received great feedback from visitors to our office.

Cons

Proxyclick is only available on the Ipad and Iphone as of the moment. I am not an IOS fan and cannot wait to use this on Android Smartphone/

Response from Proxyclick of Proxyclick

Replied July 2018

Hi Ifeoma, Thanks a lot for your review.

May 2018

Renny from Teachlr Organizaciones LMS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

May 2018

An easy to use and attractive interface

Pros

Check-ins are faster with Proxyclick and all the data is available on the web view that you can set up yourself.

Cons

Sometimes it takes a little too much time to go from screen to screen but other than that is been great.

Response from Proxyclick of Proxyclick

Replied July 2018

Hi Renny, thanks for taking the time to leave a review. We really appreciate it. Would you mind sharing an example of the time lag from one screen to the other? We're always looking for ways to improve Proxyclick so your feedback certainly helps. Thanks a lot.

May 2018

Nina Lørum from Making Waves

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Proxyclick - practical Visitors Registration

Pros

Easy to use for visitors. Most visitors like Proxyclick. Quick and good answers from your customers service. The Proxyclick portal is also easy to use for administrators.

Cons

Many visitors do not like the photo taking and skip is mentioned in very small text. Many also do not like that they have to enter e-mail and mobile number. They react to the fact that they have to spend time on entering so much information. Would like a quicker way and maybe choice if they do not want to enter e-mail adr. or mobile.

April 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Great and simple system for managing our visitors

Easy managing of our visitors

Pros

the look and feel is very modern. Has been very stable. Alot of nice features. We use it on a daily basis with a Printer attached and it works great.

Cons

Not to much to say except would be nice if they could add support for Aerohive wifi integration for a better price

Response from Proxyclick of Proxyclick

Replied July 2018

Thanks a lot for your review! We really appreciate you taking the time.

April 2018

Precious from WFG MONROVIA - TD CAPITAL

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

AMAZING!!!

Easy log ins for our guests!

Pros

They are so simple and easy to work with! All the features are great! And a major plus is their badge printing! Easy to customize and can easily change what features we want printed! And last but not least, their customer service is superb! Team has been patient and a huge help with ANYTHING we ask him! PROXY CLICK IS THE BEST SOFTWARE WHEN IT COMES TO SIGN INS!

Cons

Nothing that I could think of, Maybe would be better if their texting feature would become available soon!

Response from Proxyclick of Proxyclick

Replied July 2018

Hi Precious, thanks so much for your review! We really appreciate it.

April 2018

GREGG from Lowers Risk Group, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2018

Reliable and very effective guest management tool

Pros

Very robust software. We found there are more features that we need, so we're able to choose what to use. Bulk uploading user data is a great help, and managing multiple locations is easy.

Cons

No flaws have been discovered yet. Initially setting up the iPad can be tricky, but our IT department got it working within an hour.

Response from Proxyclick of Proxyclick

Replied July 2018

Hi Gregg, thanks for your review! And we're happy your IT department was able to set up the iPad. Our support team is always happy to assist if there's an issue so please don't hesitate to reach out!

March 2018

Joshua from Technology

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Superb and easy product, customer support and dialog is world class.

Pros

It easy to to use for both visitor and company. It looks really great out of the box. Clean UI and administration. The customer support and dialog with Proxy Click is world class.

Cons

Cant really think of any cons, any type of feature request i would like i have been told its actually on the road map for the system.