Proxyclick Software


 

Proxyclick is a cloud-based visitor management solution suitable for small, midsize and large enterprises. Key features of Proxyclick include visitor registration, instant pictures, badge printing, instant notifications and reporting.

Proxyclick enables users to manage visitors, build their brand image and ensure the security. Other features of the solution include QR support, badge customization, access control, visitor pre-registration, user permissions, data protection and safety checks.

The kiosk application allows visitors to check in, print badges and send out notifications to the people they are visiting. Users can manage visitor lists, information and employee lists using the visitor dashboard feature. The solution offers integration with Microsoft OneDrive, Outlook Calendar, iCal, Microsoft Active Directory and Webhooks.

Proxyclick is available on a monthly subscription basis. The solution also offers an iOS mobile app that can receive visitor notifications, connect with them, maintain emergency lists and initiate tickets.

Support is available via phone, email and through an online knowledge base.

 

Proxyclick - Dashboard
 
  • Proxyclick - Dashboard
    Dashboard
  • Proxyclick - Notification
    Notification
  • Proxyclick - Mobile App
    Mobile App
  • Proxyclick - Welcome email
    Welcome email
Supported Operating System(s):
Web browser (OS agnostic)

257 Reviews of Proxyclick

Showing 1-20 of 257

 

Start your review of Proxyclick

Click to start
https://www.softwareadvice.com/visitor-management/proxyclick-review/

Christian from NewvoiceMedia Ltd
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Easy to use, quick to learn system , great looking interface on the reception desk.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

reception desk staff planning. Ease of interaction with guests, biggest plus is the feel of the visit, starts off great as we are a tech company with great tech at the front door

Pros

We can roll this system out to our Global Offices easily when we are ready. Great looking hardware, impressive style. Eyebrow raising and impresses your guests when they visit.

Cons

Nothing really negative to say about the entire set up, only thing is that you need 100% staff commitment to use it.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Hi Christian. Thanks a lot for taking the time to leave a review. We really appreciate it!

 

Daniel from Sigo S.A.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

excellent application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been allowed to get a better control of the people who enter the company, the system allows a quick search of any person who enters the company as well as control the permanence within the facilities.

Pros


For my security work every day many people enter the company this application has helped me a lot in maintaining control in my department, requesting information from people when entering the company and entering them into the system and using the notebook to control the people were left behind!

Cons

The only disadvantage is that you must have internet to use it from the rest. It is a good tool for control in my work. It works excellent for me.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Hello Daniel. Thanks for your review!

 

Naomi from First City Monument Bank Limited
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Respect for the privacy of our visitors.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Proxyclick has eased the process of collecting data from visitors visiting our office space. The chat support for Proxyclick is awesome and instantaneous to respond to all enquiries always.
The major benefit we have gotten with Proxyclick personally for me is more respect for the privacy of people visiting our offices. In time past ,when we still made use of logbooks , it was very easy for new visitors to quickly scan through the list of people who had entered our offices for the day. This has now been eliminated with Proxyclick.

Cons

The "sign in"/ "sign out" options on the homepage can be made more visible to users. Apart from this minor glitch ,I think Proxyclick has so far done a good job.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Hi Naomi,

Thanks a lot for your review! We're always looking for ways to improve Proxyclick so we also appreciate your feedback on the sign in/sign out button. Thanks!

 

Ifeoma from Softchoice
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Sleek and professional.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Perfectly intuitive ,I love the feel and aesthetic of this application. It gives my organization a professional look and presents us to new visitors as a very organized firm.
Since switching to Proxyclick this year ,we have been able to better manage and record visitor visits easily. Proxyclick has also reduced the workload on the receptionist,as she no longer needs to run around with a visitor registration book ,and we have received great feedback from visitors to our office.

Cons

Proxyclick is only available on the Ipad and Iphone as of the moment. I am not an IOS fan and cannot wait to use this on Android Smartphone/

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Hi Ifeoma, Thanks a lot for your review.

 

Renny from Teachlr Organizaciones LMS
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

An easy to use and attractive interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Check-ins are faster with Proxyclick and all the data is available on the web view that you can set up yourself.

Cons

Sometimes it takes a little too much time to go from screen to screen but other than that is been great.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Hi Renny, thanks for taking the time to leave a review. We really appreciate it. Would you mind sharing an example of the time lag from one screen to the other? We're always looking for ways to improve Proxyclick so your feedback certainly helps.

Thanks a lot.

 

Nina Lørum from Making Waves
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Proxyclick - practical Visitors Registration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use for visitors. Most visitors like Proxyclick. Quick and good answers from your customers service. The Proxyclick portal is also easy to use for administrators.

Cons

Many visitors do not like the photo taking and skip is mentioned in very small text. Many also do not like that they have to enter e-mail and mobile number. They react to the fact that they have to spend time on entering so much information. Would like a quicker way and maybe choice if they do not want to enter e-mail adr. or mobile.

Review Source: GetApp
 


April 2018

April 2018

Great and simple system for managing our visitors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy managing of our visitors

Pros

the look and feel is very modern. Has been very stable. Alot of nice features. We use it on a daily basis with a Printer attached and it works great.

Cons

Not to much to say except would be nice if they could add support for Aerohive wifi integration for a better price

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Thanks a lot for your review! We really appreciate you taking the time.

 

Precious from WFG MONROVIA - TD CAPITAL
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

AMAZING!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy log ins for our guests!

Pros

They are so simple and easy to work with! All the features are great! And a major plus is their badge printing! Easy to customize and can easily change what features we want printed! And last but not least, their customer service is superb! Dave has been patient and a huge help with ANYTHING we ask him! PROXY CLICK IS THE BEST SOFTWARE WHEN IT COMES TO SIGN INS!

Cons

Nothing that I could think of, Maybe would be better if their texting feature would become available soon!

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Hi Precious, thanks so much for your review! We really appreciate it.

 

GREGG from Lowers Risk Group, LLC

April 2018

April 2018

Reliable and very effective guest management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very robust software. We found there are more features that we need, so we're able to choose what to use. Bulk uploading user data is a great help, and managing multiple locations is easy.

Cons

No flaws have been discovered yet. Initially setting up the iPad can be tricky, but our IT department got it working within an hour.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Hi Gregg, thanks for your review! And we're happy your IT department was able to set up the iPad. Our support team is always happy to assist if there's an issue so please don't hesitate to reach out!

 

Joshua from Technology

March 2018

March 2018

Superb and easy product, customer support and dialog is world class.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It easy to to use for both visitor and company. It looks really great out of the box. Clean UI and administration. The customer support and dialog with Proxy Click is world class.

Cons

Cant really think of any cons, any type of feature request i would like i have been told its actually on the road map for the system.

Review Source: GetApp
 

Nuno from CHETOCORPORATION
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Good Visitor Registration Software the one with a free workable plan

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

The Free Version its a nice start

Pros

Easy setup and deploy. Less than 15minutes and you are ready to start working. Great alerts to email and sms. Simple dashboard view. Integrations with Outlook and Google calendar its great feature. The kiosk app is user-friendly to the visitors, fluid to work with.

Cons

Only works in IOS. You are forced to buy an iPad to work with Proxyclick. In the free version the feature that we needed the most was not included, the badge printing feature.It´s the most important feature for control the visitors in your company. Other languages only upon request.

Review Source: Capterra
 

Chy from Asset Management

February 2018

February 2018

Easy to use and setup, yet has some powerful workflows

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Proxyclick is very easy to use for the visitor, the receptionist, the host and administrator. The workflow is very powerful. The ability to track and report on visits and host is really useful. The visitor photo is great for letting the host know what their visitor looks like, making it a warmer, welcoming experience. The help available on the website is really good.

Cons

An increase in the number of custom fields/questions would be very helpful. More space for workflow objects would be good too.

Review Source: GetApp
 

Shaun from Conde Nast International

February 2018

February 2018

Effective customer log in,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

clear straight forward does as it says on the tin... basic and very easy to use for the customer which is essential for busy office

Cons

The lack of ability to pre book and print labels for parties that are visiting the following day/s.. you can insert a group and pre date them but the only option to pre print them is by checking them individually. Which in some cases is the night before and this date appears on the label and they are registered to be on site that day

Review Source: Capterra
 


February 2018

February 2018

Delivered as promised. Impressed with the overall solution, support team, continued improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Overall VMS functionality and feature sets. Compared four other VMS vendors based on our requirements, before selecting Proxyclick. Used trial period for three weeks and easily upgraded to the Large plan. Proxyclick was not the cheapest nor the most expensive. Their Help Center is very well done, informative. Support team is very responsive...online chat or phone. Very easy to setup. Used manual load for user provisioning instead of LDAP. Single Sign On (SSO) SAML was easy to setup. Integrates very well with Outlook Calendar and Email, Skype for Business, and SMS for scheduling and notifications. Not using Agreements, use of OneDrive was not necessary.

Cons

Manage Custom Screens interface was troublesome for us in the beginning and took some to do work with it during the trial period. We had to rebuild the sequencing for any custom screen changes. Was not a major issue. Could be more work if we have chosen the use of Smart Rules and more custom screens. I expect this will be improved. Proxyclick appears to continuous improve the functionality and ease of ease for their customers.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Thanks a lot for your review and feedback. If you experience any issues again in the future we're always here to help.

 

Beth from Accumold
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Proxyclick Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Visitors really like the ease of registration and ability to shorten future sign-ins. Ability to pre-register visitors, individually and as groups.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Thanks for leaving a review!

 

Brad from VR Industries, Inc

January 2018

January 2018

So far so good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The functionality is really good with the paid plans although too expensive for our basic needs. Adding an add-on option for items like badge print or text messaging would be useful in our situation.

Pros

Ths initial setup was quick and easy. The functionality is really good with the paid plans although too expensive for our basic needs.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Hi Brad, thanks for your review. We're happy to hear you're having a good experience using Proxyclick.

 

Jens from Müller_Technik GmbH
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Easy to use, for professional and non-professional.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Visits can be quickly noticed down. Whithin a phone call you can edit or even create a new visit. I do like the desingn of the program since its easy to understand.

Cons

I dont realy know the weaknesses about the software since I am only using it for creating my visits. Maybe there should be a funtion that you can view visits within your department? But I dont know if there already existing a similar function

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Hi Jens, thanks for your review. You can actually filter visits by host within Proxyclick. If you need any help doing so, please let us know!

 

Karen from VR Industries
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Proxyclick is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its easy for several different people to know who is in the building and what time they arrived. It has simplified the check in process and decluttered the reception desk. WE are still testing the pass function with some of our more frequent visitors.

Pros

I like the logbook screen which lists the visitors in an easy to read format. The option to edit a visitor is easy to use.

Cons

Changes made when editing a visitor do not reflect on the logbook screen. ie If a visitor forgets to check in and I manually check him in, the correct time is not reflected. Ex: visitor does not check in at 9:30am arrival. I manually check them in at 10:00am and adjust the time to 9:30. The system logs the visitor in as 10:00am. (reflected on logbook screen) For visitors who are billed by the hour this is not an accurate verification tool.

Review Source: Capterra
 

Tiffany from Engineering
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Works well.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

People can sign in and I don't have keep checking to see if they were let in.

Pros

I like that people can come in and contact the people that they want directly. Also that is sends me a message if the person will be up shortly

Cons

I don't always see the notification that someone has signed in. If my employee is out of their office they may not see notification and person is waiting in the lobby.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2018

July 2018

 

Hi Tiffany, thanks for your taking the time to leave your review and feedback. You can enable text notifications so hosts can receive check-in notifications when they're away from their desk. Here's a help article with more information:
http://help.proxyclick.com/visitor-management/overview-notifications-manage/
Or just let us know if you have any questions and we'll be happy to help!

 

kealani from Velapoint

January 2018

January 2018

very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

once everything is set up it is done with such ease, like features like signing for HIPPA that is included

Cons

setting up was a little difficult and the fact that each day the connection needs to be checked is a little tedious

Review Source: Capterra
 
 
Write a Review