Proxyclick Software


 

Proxyclick is a cloud-based visitor management solution suitable for small, midsize and large enterprises. Key features of Proxyclick include visitor registration, instant pictures, badge printing, instant notifications and reporting.

Proxyclick enables users to manage visitors, build their brand image and ensure the security. Other features of the solution include QR support, badge customization, access control, visitor pre-registration, user permissions, data protection and safety checks.

The kiosk application allows visitors to check in, print badges and send out notifications to the people they are visiting. Users can manage visitor lists, information and employee lists using the visitor dashboard feature. The solution offers integration with Microsoft OneDrive, Outlook Calendar, iCal, Microsoft Active Directory and Webhooks.

Proxyclick is available on a monthly subscription basis. The solution also offers an iOS mobile app that can receive visitor notifications, connect with them, maintain emergency lists and initiate tickets.

Support is available via phone, email and through an online knowledge base.

 

Proxyclick - Dashboard
 
  • Proxyclick - Dashboard
    Dashboard
  • Proxyclick - Notification
    Notification
  • Proxyclick - Mobile App
    Mobile App
  • Proxyclick - Welcome email
    Welcome email
Supported Operating System(s):
Web browser (OS agnostic)

212 Reviews of Proxyclick

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Ruel from Milliman

December 2017

December 2017

Proxyclick does everything we need. Will likely recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Ease of use and customer support is prompt and responsive. Has every option you can think of available.

Cons

I would like to be able to customize options/packages. This is maybe one or two options that I wanted to add, but it would have a required me to upgrade a full tier and pay for additional options that I really don't need. May each item can be broken down in dollar amounts and users can pick and choose what they want.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: December 2017

December 2017

 

Thank you Ruel! Great to have you onboard.

 

Jonathan from Dukes Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

easy to use, logical and pain free

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Pros

easy to use, app looks great, perfect check in software. don't need any training on how to use it. highly recommend

Cons

subscription is a little expensive, but i guess you get what you pay for. customer support is also great.

Review Source: Capterra
 

Mark from IFM services

November 2017

November 2017

An enhanced visitor experience driven by the team's insatiable appetite to innovate!

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Pros

Above all I am most impressed by the continuous innovation that accompanies a Proxyclick installation - it just doesn't ever stop and in my mind demonstrates just how committed and passionate the team is about their product. Proxyclick has elevated visitor management well beyond the simple act of registration... and incorporated notions of security, health and safety, brand promotion, customer communication and privacy. It is also the most globally-minded system we have found on the market... not just by incorporating multiple languages but also by paying special attention to the importance of design. The result is that users of any nationality can use Proxyclick very intuitively (at the kiosk or in the back office).

The set up is simple, and the settings are very configurable (without adding needless complexity) to give administrators the flexibility required to customise the product by client (eg, personalised visitor badges or registration flows etc.). In an age where digital technology threatens to eradicate the role of people... it is very refreshing to have a digital technology on the market that compliments our teams' efforts on the ground and ensures they can deliver a more dynamic visitor experience where human interactions thrive.

Cons

Personal data, privacy and data security concerns are an ever-present concern for us and our clients. Not only do we need to contend with the threat of cyber attacks but also being compliant with new legislation (eg, the EU's General Data Protection Regulation). Proxyclick - as with all SaaS products in the marketplace - will therefore need to take their product to the next level to ensure it stays a best-in-class solution.

Review Source: GetApp
 

Rachel from Carnegie Hall

September 2017

September 2017

It is always a pleasure reaching out to Proxyclick Support.

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Pros

Software is easy to use and navigate. But what is great is - every time I have a question or issue I know that the support team will help me in a quick and friendly way.

Cons

I would love a quicker integration between out 2 locations in Proxyclick. Currently when we set up a colleague we need to do it in 2 separate locations - causing many more mouse clicks. It would be great to have a checkbox on the new colleague set-up screen to also enable access in our other location.

Review Source: Capterra
 

Lucretia from CyrusOne

September 2017

September 2017

I have had very limited usage up through 09/10/2017. Did not get work location added until then.

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Pros

Great interactive login process. Haven't had much hand on time yet. Easy check in process that appears to have been customized for this company.

Review Source: Capterra
 

Kevin from Nucleus
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Proxyclick is very user friendly and the support is great

Ease-of-use

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Pros

Proxyclick is a great tool for logging visitors. We use an ipad as a kiosk where our visitors can log in. The person they're visiting automatically receives a text message alerting them of their visitors.
We are even able to alert all visitors of an emergency through text message.
What I love the most is the support. It's wonderful to receive such hands on support from someone who immediately helps you with your issue.

Cons

You get reports about your visitors, which is nice. It could be a bit broader though. The list of possible reports is slim.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2017

July 2017

 

Thanks Kevin for your positive review

 

Bruce from ITHR Group plc
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Proxyclick - Easy to setup with lots of very useful features

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Visitor visibility, with all details available at any time on a web site.

Pros

Even though we use the free version the support has been excellent. We like the ability to see all activity through a web site, including being able to amend visitor details, e.g. if they select the wrong host we can easily fix that. It is very easy to add hosts, i.e. all staff, and we get full details of each visitor including a photo. The legal disclaimer is easy to amend, as is the front screen that is representative of our group of companies. There are plenty of other features that are too numerable to mention. No other software seemed to offer the feature set or ease of use, especially for the price. And they also 'phoned me during the trial period to make sure that I was getting on just fine with the software!

Cons

Nothing major to complain about, but only very minor things, such as the Sign In and Sign Out buttons on the home screen could be ever so slightly more obvious. But nothing at all off-putting.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2017

July 2017

 

Thanks a lot for your review Bruce!

 

Allison from Sunwing Travel Group
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Amazing, easy & fun!

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When there is a rush of guests, it's quite easy because the software will automatically send a notification email to the host. Also, it is quite easy to have guests looked after quickly and efficiently.

Pros

I find it is very user-friendly for both the guests signing in and also for employees registering guests.

Cons

I find there are a few glitches when the app is left on too long, as well as they CHECK-OUT button needs to be a bit bigger since most guests tend to miss it,

Review Source: Capterra
 

Samuel from Agropur
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2017

July 2017

Help us with all visitor

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none

Pros

Easy to use and to configure, Easy to use and to configure, Easy to use and to configure,Easy to use and to configure

Cons

App cash something and need to be reconfigured, lost wifi connexion, doesnot always print label. need new update

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2017

July 2017

 

Hi Samuel,

Thank you for your review. This is very useful.

We are aware of the issues you encountered on the iPad app. These arise under specific configurations and will be corrected in our next update. I can send you a private version of this new update. I sent you instructions for this on your email.

Thank you,

Geoffroy
Product Team

 

Vickie from ImpediMed, Inc.

July 2017

July 2017

Simple Straightforward Visitor Management

Ease-of-use

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Pros

This software is to replace a previously used one that cost way more. We've only been using the software for about a week but it works the way it says it does.

Cons

I wish there were more ability to display the welcome screen the way I want. Logo placement, text size and placement.

Review Source: Capterra
 

René from Bezoekersregistratie Verhoef

July 2017

July 2017

Good performance, lots of features and a very nice support team, i recommend this product.

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Pros

Easy to set-up, gives the visitors a great welcome while reducing workload on the frontdesk.
becasue of security (ISO9001) we need to know who's inside, this software fit all oure needs within this subject.
lots of updates / new features since we used Proxyclick, innovative company.

Cons

actually not much, but it's price is quite high if you want full features for 1/2 locations.
love to see calendar intergration to a higher technical platform.

Review Source: Capterra
 

Kelly from OCNJ
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Proxyclick is simple, modern and huge time-saver

Ease-of-use

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speedy check in time, front desk freed up for other tasks, modern look/feel in office

Pros

Proxyclick is super easy to set up and use. Within minutes we were able to convert our paper forms to kiosks where patients are able to enter their information and check themselves in. Our check in time has been cut down considerably. The front desk now has a lot more time to devote to other responsibilities and we've gotten tons of compliments from patients about how easy the check in process is. The self check in kiosks give the office a very modern feel.

Cons

We look forward to seeing new features and advancements!

Review Source: Capterra
 

Bryan from Ultra Machining Company (UMC)
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Software is easy to setup and use, configuration tools are intuitive, great visitor management tool

Ease-of-use

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Automated Visitor Management system to support the reception area, visitor logs that we can use to run reports, ledgable visitor logs, enhance our ability to meet ITAR requirements, automatic badge printing.

Pros

Easy to setup, configure and use.
Automatic Badge Printing.
NDA agreement as part of checkin process.
Nice reporting feature.
Excellent Customer Service! (OK, not really product related, but I had to mention it)

Cons

Slow refresh rate on Kiosk after making configuration changes in dashboard.
Printer setup was more challenging then expected.

Review Source: Capterra

  Response: Proxyclick, Proxyclick

Date: July 2017

July 2017

 

Thanks a lot for your review Bryan!

 

Sandra from Inspira
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Great Signing In system - definately recommended

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Its modern, and easy to use. Great for visitors.

Pros

Its an easy to use programme. Great to see who visitors are when they check in. Lots of great ideas to use, like creating badges and scanning codes. Can create training groups so the names are there at check in. Would recommend this system to companies.

Review Source: Capterra
 

Kristi from NLB Corp

April 2017

April 2017

Customer for 3 year and counting!

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ProxyClick systems is an fantastic way to check in visitors. Quick and easy with multiple ways to keep track of them. Their Customer Service Department is the fast in replying if you have an issue and will continue to help until your problem is solved. Their updates are always improving an already amazing system. After 3 years, we still get visitors commenting on how unique and easy our check in system is.
Thank you Proxyclick for making my job a easier.

Review Source: Capterra
 

Oscar from Oatly AB

March 2017

March 2017

Great visitor management system

Ease-of-use

Functionality

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We tried many different systems before deciding to go with Proxyclick. The ease of use and management with a rich feature portfolio it was a fairly easy choice. The support is great when it comes to feature requests and common problem solving. The system lacks minor features which we would love to have but the roadmap ahead has many of them so that shows that they listen to their customers needs and are willing to develop their product.

Review Source: Capterra
 

Valérie from IMS health
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Professional for Reception

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It is a very complete and easy to use software. Our users and our viewers are always very happy to be able to use the software. Proxyclick is highly recommended for every company. Proxyclick has many more features and that makes Proxyclick interesting software.

Review Source: Capterra
 

Linda from Vodafone

March 2017

March 2017

Review of Proxyclick

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Booking visitors today into Paddington and liked the new look and ease of booking now; which I wasn't aware of.

Review Source: Capterra
 

Kathryn from Zachry Corporation

February 2017

February 2017

Proxyclick Review

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I did not review Customer Support or Value for Money because I haven't needed customer support nor do I know the Value for Money.

Review Source: Capterra
 

Paul from Firstnet Solutions

February 2017

February 2017

New guest management system for our new Leeds Based Datacentre

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Set up without really reading anything as it really is very intuitive. Looks good as well. Would recomend to anyone wanting a easy to use and well featured product.

Review Source: Capterra
 
 
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