--- title: "The Receptionist for iPad Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of The Receptionist for iPad. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if The Receptionist for iPad is a good fit for you!" source_url: "https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Visitor Management Software](https://www.softwareadvice.com/visitor-management/) / [The Receptionist for iPad](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/) / The Receptionist for iPad Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/) Reviews [Alternatives](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/alternatives/) # The Receptionist for iPad User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 329 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 264 reviews (80%) - 4 stars: 58 reviews (18%) - 3 stars: 6 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - It is very user friendly for the guest checking in and has help reduce any confusion in the office or having multiple people go to greet that person. - Not many visitor management software supports IPA as this is the critical function we need for our company, and The Receptionist was happy to help working with our other vendor. - We still wanted our tenants to be able to be notified when they had a client/customer, and this works perfectly for that need. ### Most mentioned cons - Dont have the availability to cature phone numbers correctly, dont have the availability to send sms to only certain customers, dont have availability to log customers out without stating they had an appointment, and limit analytics. - As an example depending on what type of button is used, the back office may NOT be able to "claim the visitor." - Other than sometimes we forget to plug it in overnight to charge but that's an us problem and not a Receptionist for iPad problem! :-) ## The Receptionist for iPad customer reviews Showing reviews 1-25 of 329 (page 1). ### LISA The Receptionist - Overall rating: 4/5 - Reviewer: Thierry B. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered We do not have a permament receptionist at the factory. This job was givin to the customer service team who doen't have the time nor the joy to do it all the time... especially in a pendemic situation. The Receptionist software allowed us to automate the visitors and employees management experience. We no longer use the traditional paper log visible to everyone who visit the factory. We also increassed the security and health of our visitors and employees by using the touchless login. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We named our software LISA (Log In System Autonomous). What I like about this software is the simplicity to configure it to my specific needs despite it's limitations when it comes to foreign languages and multiple work shifts. Our factory is in the Fench province of Quebec CANADA. Once you figure out what it can and cannot do, you work around it and it does the job. #### Cons The foreign language option is limited.. meaning you have to personally sellect and translate all the text (painful). The other thing missing is the ablility for the visitor to phone call the person you want to meet with via The Receptionist... you need to use a third party application and if you aren't familiar with it yet... you will need the help of their customer support. That been said, when it works it is great and LISA The Receptionist comes to life. #### Reasons for choosing The Receptionist for iPad I choose The Recptionist because it was simple to use and to configure during the trial period. What really signed me on was their customer service... they called it "Radical Customer Service" and let me tell you it is. If you need help... no matter what someone will get in touch with you before you hang-up. They are that good and it makes a big difference when you are in another Country and need help right away. I strongly recommend The Receptionist to anyone who's looking to automate their visitors and employees management experience. --- ### Great platform for small or large business - Overall rating: 4/5 - Reviewer: Gabriela B. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered One of the easiest platforms on the market, especially for a small business that is just getting familiar with implementing a visitor management system. The staff are very helpful and accommodated our needs as much as possible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The setup layout is straightforward and easy to figure out and manage. #### Cons More customization for the button types. Wish we had the option to stop a visitor from registering upon check in and receive an instant notification if someone selected yes to a Covid-19 screening questions. #### Reasons for choosing The Receptionist for iPad Platform is easy to figure out (especially for those that are not tech savvy), the price point is unbeatable and the staff are very helpful and great with following up. They also have a great demo experience. --- ### Gets The Job Done - Overall rating: 4/5 - Reviewer: Brian P. - Industry: Machinery - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We wanted to do away with receptionists at our Corporate office, so we replaced that functionality with the iPad receptionist app. It's worked reliably for us, for the most part. The updates are highly manual, but that's usually not an issue. It took a few months for everyone in the office to get used to it, but here we are two years later still using it. Will probably replace this solution with a custom MS PowerApp at some point. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The portal interface can be mastered in a couple hours. There really isn't much investment needed to learn everything about the product and get your account up and running. Great customer service. #### Cons The actual options of this application are minimal. I've found myself on more than one occasion "hacking" together a solution based on the options available. --- ### IT works for us! - Overall rating: 5/5 - Reviewer: Jessica P. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered The Receptionist notifies us via email when a client has arrived. It eliminates clutter in the hallways and having to run back forth to the lobby to see if someone has arrived. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is easily customizable to your practice and very easy to use. It is definitely less expensive than other products on the market. #### Cons There are plenty of features on this software that I feel we may be paying for that are never used. I'd love if we had the option to drop price if not using some of these features. #### Reasons for switching to The Receptionist for iPad SwipedON was twice the price to add a second location. --- ### Nice Visitor Tracking Application - Overall rating: 5/5 - Reviewer: Jimmy K. - Verified reviewer: Yes - Industry: Internet - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This application is very light and can be installed easily. It is a very simple application using which we can track visitors and also check who is expected to visit on a particular day #### Cons There are no cons. This is a very small application and everything has be thought of #### Vendor response Hi Jimmy, Thanks so much for posting a review about The Receptionist for iPad! I am so happy to hear that the application is working for you and Chegg Inc! Please don't hesitate to reach out to me personally if there is anything I can do for you. Sincerely, Andy Alsop, President andy@thereceptionist.com Replied October 2018 --- ### Best "remote" receptionist there is! - Overall rating: 5/5 - Reviewer: Ashante M. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been fun and easy to use for both our clients and myself. We don't have a receptionist yet, because our office isn't set up that way. However, this is great to use because our clients can sort of help themselves until someone comes out to assist them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that we can make this extremely customizable so that the clients feel like they're truly getting taken care of and not just another number. The check in process is super important because that's like a first impression, so I love how we can customize it to certain visitors. #### Cons Pricing is a bit off to me. I think we wish there was the ability to have a Basic package for employee contacts over 24. We have about 30 or so, but don't need everything that Premium offers. Premium is the next level up in order to include over 24 ppl. #### Vendor response Ashante, we're so grateful you took the time to leave us a review. We all want to make a great first impression, and it's wonderful to hear that we can help your team do so. Thank you so much for being a customer! -Kayla Hollenbaugh, Digital Campaigns Manager Replied May 2020 --- ### The Receptionist - Overall rating: 5/5 - Reviewer: Ryan C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I love this product. Super simple to set up, customize, change/update, and manage. A real great 'set it and forget it' kind of product. #### Cons While i'm not 100% sure it has anything to do with the app, sometimes when a guest is typing in their name the keyboard goes completely crazy and makes it difficult. While not really a 'con' per se, but a feature request would be to have it make a phone call, announcement over a PA or maybe a prerecorded message, or something similar. Maybe relay it through Twilio or something similar? #### Vendor response Hi Ryan! Thanks for leaving this amazing review! I am stoked that you're enjoying it so much. Regarding your question about connecting to Twilio to make a PA call, you can do this using our Zapier integration! Chat with our support team on our website if you'd like help setting this up! Michael Ashford Director of Marketing Replied May 2020 --- ### Easy to Set-up and Easy to Update - Perfrect for waht we needed! - Overall rating: 5/5 - Reviewer: Robert G. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used unspecified for less than 2 years - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered We've been using the iPad receptionist (the receptionist in a box set-up) for over a year now. It was supper easy to set-up and has been very easy to update and add to. It's perfect for our sometimes unmanned lobby! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Ease of set-up Price Functions --- ### The Receptionist has been a game changer for our company - Overall rating: 5/5 - Reviewer: Zach M. - Verified reviewer: Yes - Product usage: Used other for less than 12 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We like most that it is able to keep a directory of all of our employees and then when a visitor comes in it sends them a text message that they are here. #### Cons The app has crashed a few times but other than that we have not had many issues with the software itself. #### Vendor response Hi Zach, Thanks so much for posting a review about The Receptionist for iPad! I am so glad that our software is working well for you. Have you been in contact with our support team about the app crashing? While that is not something we've heard from other customers I would recommend downloading the latest version of the app to see if that solves the problem. Please feel free to reach out to me personally if that continues. Thanks for being a member of The Receptionist team! Sincerely, Andy Alsop, President andy@thereceptionist.com Replied February 2018 --- ### Easy to set up, does exactly what I need - Overall rating: 5/5 - Reviewer: Chris B. - Verified reviewer: Yes - Industry: Computer Software - Product usage: Used unspecified for less than 12 months - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered Couldn't be easier to set up and use. We're a small company, need to minimize the distraction of people showing up to meet with one of us. This app makes it extremely easy to do that, and it's a really nice experience for visitors. I've also used it as a visitor at a couple of other places I frequently meet at in Denver - it's great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Set it up in minutes. Much cheaper than having an actual receptionist! --- ### Great Product - Overall rating: 5/5 - Reviewer: Austin O. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It has been great. Easy to set up, use, and a great means of communication. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This was easy to set up. This was brought to us as a demo, and have it implemented throughout our plant! #### Cons As far as I know, nothing. It was easy to use, easy to set up, and easy to connect to our MDM --- ### Excellent Investment! - Overall rating: 5/5 - Reviewer: Jamie D. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered We have eliminated the antiquated pen and ink visitor log by using The Receptionist for iPad. We have freed up time for our Office Administrator to spend on other tasks. Integrating The Receptionist for iPad with our HubSpot account has become a great help to our sales team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The notifications feature. We have a lot of visitors come through and if our lobby attendant isn't available, they do not have to wait around for someone to help them. They simply register through the iPad and their contact is notified immediately. #### Cons That the pre-registration feature doesn't work with the touch-free feature. If those two options were "married" it would be a match made in heaven! #### Reasons for choosing The Receptionist for iPad The feature that allows the visitor and their contact person to text after they check-in has been a game changer. We no longer need to page people to the lobby and hope they heard the page. Visitors get an immediate response from their contact that they are on their way to greet them. Notification go to both email and text - everyone has agreed it's a wonderful feature. --- ### Receptionist for iPad - Overall rating: 5/5 - Reviewer: David P. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Great experience and has assisted us in capturing customer and project information from initial contact with customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Efficient and shows a higher level of company professionalism from first contact at our showroom. #### Cons Nothing comes to mind about what we do not like. I meets our needs perfectly. #### Reasons for choosing The Receptionist for iPad Cost and ease of use for staff and customers. --- ### New to the Receptionist family.... time-saver! - Overall rating: 5/5 - Reviewer: Terry S. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Prior to the Receptionist, we conducted visitor management on an ad-hoc basis. Now, our Visitor Management is comprehensive, automated, standardized, audit able, and convenient. This also satisfies our government contract requirements. #### Cons Unfortunately, the printer regularly drops connection with WIFI and Bluetooth. #### Reasons for choosing The Receptionist for iPad N/A.... The Receptionist had all that I wanted and needed. --- ### An experience worth far more than the cost. - Overall rating: 5/5 - Reviewer: Ian D. - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered Automation, cost savings from using paper visitor logs, and ease of use! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is not enough space to say all the Pros with the receptionist. The most astounding and remarkable feature of The Receptionist is the customer service and support. In the several months I've been using it, I've never had to wait more than 5 minutes for a problem solution. The problems are solved almost immediately, and if they can't be, we figure out an alternate solution to the problem at hand. Furthermore, this is a company that actually LISTENS and DEPLOYS suggestions. I've submitted several suggestions to them, and almost all of them have been implemented. If the suggestion benefits the overall experience of the customers, it gets added very quickly! In the years I've spent in IT and using dozens different applications and software, this is one that actually listens to it's customers and works very close with them to ensure everyone is happy. There's an abundance of different features you can customize to what you need your receptionist to do. We use 2 for lobby "visitor" check-in, and one for the shipping department for truck drivers to check in and clock their time. It's incredibly versatile! #### Cons For an advanced user, some features feel a little bit limited, however they are quickly working on improving functionality of certain features to make it even more versatile! There aren't many cons I can come up with! #### Vendor response Hello Ian, All I can say is Wow! I can't tell you how happy, as the president of the company, to read your review. What a way to start off a Monday morning. :-) We are honored to have Autoneum as a member of The Receptionist Family. You obviously know where to reach us if you need anything and I am including my personal information so feel free to reach out anytime. Sincerely, Andy Alsop, President andy@thereceptionist.com Replied January 2018 --- ### Easy to Use - Overall rating: 5/5 - Reviewer: Jill W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered We love it and find it to be reliable and affordable. I personally have already recommended it to two friends looking for a receptionist solution for their offices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Receptionist for iPad is very easy to set up and administer. Our marketing team was easily able to design a cover page with our logo on it, which is nice. It is simple for visitors to understand how to use it and we love that we can set back up responders if someone is not answering their notice they have a guest then their assistant or another team member can be notified that there is someone waiting for assistance. It is also very easy to get into the back end of the app to make changes. #### Cons I really can't think of anything. Other than sometimes we forget to plug it in overnight to charge but that's an us problem and not a Receptionist for iPad problem! :-) --- ### Improved Visitor Process - Overall rating: 5/5 - Reviewer: Nicole V. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product has improved our visitor sign in process exponentially. It has also allowed us a much better way to track and manage our guests both single and large groups. This software is extremely easy to set up and manage. Whenever I have run into a problem with this software and had to work with their customer support it has always been a wonderful experience. Their support staff is amazing. #### Cons The only complaints that I have are in regards to the printer. There is only one brand of printer that can be used with this system and the quality of the tape roll that is used in not very good. It does not stick well to most fabrics to usually within a few mins the name tag is lost somewhere. #### Reasons for choosing The Receptionist for iPad Cost #### Vendor response Hi Nicole, Thank you for the wonderful review. I am so happy to hear that our system has helped you in such a material way. I also love hearing your feedback about our support. We take it seriously, and our team will be happy to read your comments. I will pass along your feedback about the printer tape roll to our team as well. We tend to see this happening more with the 'off brand' labels that work with Brother and not Brother's branded labels, as well as old labels. Thanks again! Sincerely Andy Alsop, President andy@thereceptionist.com Replied October 2019 --- ### Fantastic from start to finish! - Overall rating: 5/5 - Reviewer: Sinéad S. - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered Professionalism, Health & Safety compliance, value for money!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The entire software really is superb, I cannot fault it. I have had many of our visitors remark on its simplicity. All in all, I have found my user and administrator experience excellent. That's from my first inquiry about the software, straight through to delivery, including iPad and printer! And the support, which for me is the strongest attribute, is absolutely outstanding. I have found the support to be responsive, professional, patient and polite. And with me being in the Republic of Ireland, that's all with a time difference. I have for the most part been dealing with the lovely customer service agent, who has been brilliant, but that said, any other operator I have been in touch with have equally been as helpful and obliging. On a few occasions, I have also used the extremely useful notes and guidelines and they are spot on, so accurately written and easy to follow. The value for money is amazing and with unlimited everything, you simply can't beat this product. So simple to use as a guest and so easy and straight forward to use as an operator. I highly recommend The Receptionist to any business looking to introduce a visitor management system. #### Cons There is nothing I dislike about The Receptionist BUT if I had to choose one thing, the only con I can come up with (and it really is not a big deal) is that our logo doesn't print out in its full colour. #### Vendor response Hi Sinéad, Wow! Thank you so much for your very nice compliments. I have shared your review with our entire team. We are proud to count Control Equipment Limited as a new member of The Receptionist Family in the Republic of Ireland. :-) Let us know if there is anything more we can do for you and your team. Sincerely, ¿ Andy Alsop, President ¿andy@thereceptionist.com Replied November 2017 --- ### Great solution for our office. - Overall rating: 5/5 - Reviewer: Kitty J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered this solution has allowed us to transition back into the office gradually while still providing good customer service. We will definitely continue to use this solution in addition to having a "live" receptionist in the office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are without a receptionist in our office. Our staff is in the office a few days per week and WFH on other days. This solution has enabled us to keep our office doors locked for security purposes while in the office while enabling staff members to be alerted via text, email, and or Microsoft Teams of their guest's arrival to the office lobby. It also enables us to receive alerts for deliveries. #### Cons So far, it has checked all of the boxes. Adding the alerts/notifications to Microsoft Teams was a valuable feature for us. #### Reasons for choosing The Receptionist for iPad The Teems solution was not very user-friendly. The receptionist had far more features that would be applicable to our needs and the needs of most offices both small to large. Very easy and intuitive setup. --- ### The REAL Receptionist - Overall rating: 5/5 - Reviewer: Constance W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is easy to use and has so many functions for data. #### Cons I'm not sure, it seems to be meeting our needs. #### Reasons for choosing The Receptionist for iPad Unsure, I am new to the complany --- ### Excellent for using in a co-working space - Overall rating: 4/5 - Reviewer: Alexander Q. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The receptionist keeps our client information in one place and allows for check in and check out to be seamless and intuitive. #### Cons I wish there were more options when it came to the buttons, such as removing a required input field from some buttons. I also wish there were just more customization options. #### Vendor response Hi Alexander! Thanks for posting a review about The Receptionist for iPad! I am glad that Workability is enjoying the software. I have entered a feature request regarding more customizations and attached your email address in our feature tracking system. Should we release these features we will notify you directly. Thank you for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com Replied March 2018 --- ### Less issues compared to other vendors! Support is Grade A. Others have been closer to F. - Overall rating: 5/5 - Reviewer: Kristopher L. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Simple setup and configuration compared to other vendors in the similar industry. The web interface is simple enough to get use to. #### Cons Lacking features to compete with higher tier apps in the industry even though they don't execute them that well. Features such as a like an emergency list if a fire occurs with all the people in the building and maybe even procedures/ contact list. The api needs to be able to push data out to other SaaS systems/databases. #### Vendor response Hi Kristopher, I am glad that you have experienced our Radical Support and that we are stacking up well against the competition. Could you please send me your full list of feature requests? As part of our Radical Support we listen very closely to our customers regarding the improvements they think we could make to the software. Safety and evacuation are essential parts of The Receptionist for iPad. Here is a support article on our Emergency Evacuation List feature that is built into the iPad app and how to access the list of checked in visitors from any device including a computer, a tablet or a smartphone: http://support.thereceptionist.com/security/how-do-i-access-my-visitor-log-what-if-there-is-an-emergency Thanks to you and the Dannon Project team for being a member of The Receptionist Family. Sincerely, ¿ Andy Alsop, President ¿andy@thereceptionist.com Replied August 2017 --- ### Easy to Deploy - Overall rating: 5/5 - Reviewer: Tim P. - Verified reviewer: Yes - Industry: Warehousing - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered The setup was very easy and the device was deployed the same day as it was received. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of deployment. I was able to complete up within a few minutes. It is very intuitive for the visitor which makes easy for the check in and out process. #### Cons I cannot find any fault with the SW. It fits my needs. --- ### It works great and suits our needs - Overall rating: 5/5 - Reviewer: Derrick A. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered We don't have an actual receptionist so the iPad works great with helping people sign in and contacting the employee that the visitor is there to see. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it was to set up. It's easy to add users and to track when people sign in or out. It also prints name badges for guests so they are easily identifiable. #### Cons So far I haven't found any cons. It works exactly how it's supposed to. --- ### Great Interactive Tool to Ensure No One Goes Unnoticed - Overall rating: 5/5 - Reviewer: Diane T. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it so far. When and if I open my store I will be buying this software and using it. Knowing who is coming, when they are coming, all of these factors need to be considered in the business person's schedule. I think this is a wonderful new software and very user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For the free version I've explored so far, it is a great tool!! I am in the process of checking out brick and mortar locations to open my own secondhand store. This software allows for people to check in via their cell phones with Receptionist for iPad and this software can be programmed to notify each person who would be expecting customers and or visitors. No more waiting at an empty desk while someone has to run to the back for a moment. Also a great perk is that this software is multi lingual !! #### Cons I have not yet paid for the "Official" software but from what I have seen from the free offering, this is a marvelous tool for anyone who has an office, and even for people who have a lot of people to be expected at family events!! #### Vendor response Diane, I am glad that your free trial has gone so well. I hope that you will open your store and implement our software to make things more efficient. Thank you for being a member of The Receptionist Family. Sincerely, Andy Alsop, President andy@thereceptionist.com Replied November 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/visitor-management/the-receptionist-for-ipad-profile/reviews/?page=2) --- The Receptionist for iPad Reviews, Pros and Cons - 2026 Software Advice