We use the software to keep track of our visitors in a social project.

We were able to get to know our visitors, nobody came in unnoticed, with issues concerning safety we were able to act quicker and maintain a safe environment. Last but not least we were able to give insight into visitornumbers to fundings.

Pros

It's easy to use en does exactly what we need it to do. The software is not designed for our purpose and has features we didn't even use, nevertheless is is simple in it's layout and easy to explain to the volunteers who worked with it.

Cons

When the wifi fails it doesn't work. Because there's no message or popup telling you this it sometimes takes an experianced user to find out this problem.

Product, Service and Price all A+++

I first did a free trial and made some enquires with Vizito before the pandemic, I had to put the purchase on hold whilst I figured out how we could operate. During this time, the team kept in touch in a non pushy, helpful way, advising me on how it could support us. When we were ready, I Purchased and immediately, [SENSITIVE CONTENT HIDDEN] and no doubt the team were on it, making sure we could get up and running straight away. They helped me set up my registered users which saved me literally 100 of hours on time and within three hours, we are ready to go! Amazing service that is often hard to find.

Pros

Vizito has allowed me to pre register the service user of my project as well as my volunteers and staff team. Vizito allows me to keep the people who use the building safe, allows me to report on usage and in this unprecedented time of Covid19, allows me to track and trace visitors down to the minute. It is beyond easy to use, I can add and change parameters very easily and have been able to make it look like our own app with the branding etc. I tried a few other before finding Vizito and I am so glad I did, you wont regret using this.

Cons

I seriously have nothing negative to say

Pretty solid app

I run an event technology business and use Vizito to register guest for various functions.

Pros

The Vizito team is readily available to help and answer questions as needed. They go above and beyond to help get you up and running. They are always willing to help and even remote into my computer to make sure everything is working well. They answer my emails quickly and effectively. The app does a great job allowing you to customize to your liking. You can pretty much make it your own

Cons

The app has a loading gear icon that appears once you select the sign in button from the user interface screen. I also lags once in a while which could be due to the connectivity but it would be great to have an offline option for the app.

Good Software

Speed-up Check-In/Out processes

Pros

Multilingual support and Customization..

Cons

The layout was initially a bit poor but with updates now is OK

Ticks all the boxes!

Pros

Easy to use, easy to set up, great integration with LDAP and Slack and very customisable looks. It's GDPR-friendly and it offers a myriad of functions out of the box that allow future functionality to be turned on as the business needs grow. Very satisfied as it is a fit and forget product! Have not had to do one bit of maintenance since we installed it.

Cons

Generally very satisfied. The addition of camera support for taking a picture of the visitors would have been a bonus but it's not key to deciding whether to use this product or not.

Excellent customer service provided by Steve and Pieter. The product is very easy to use.

It has decreased the workload on the reception staff. Also we have a full audit trail of staff.

Pros

The software is very easy to use for the end user. It has some great back end features such as the emergency evacuation procedure. It is fully customisable to your needs which allows you to put your branding on it. Overall great quality product which is easy to use and manage

Cons

I would like to use it as an employee sign in and out system also, which is being developed further to what it has already been done. Works the same as the visitor system. No other cons really.

Perfect fit with our needs

Very good customer service that creates correct expectations: they explain workarounds or make clear commitment regarding issues (quick fix or roadmap).

Pros

The software is simple, user friendly and integrates with elements that were very important for us (Active Directory, AeroHive WiFi to generate access rights, Belgian eID-cards, ...)

Cons

We jumped on it in an early stage of the software, some features were missing, but when this feedback was given to the Vizito support team, a solution was always provided in a quick and robust way.

An impressive, straight-forward and professional product with great support.

A professional looking visitor check in system - easy to maintain and manage visitors

Pros

This software presents a very professional looking check-in system that was easily adaptable to our needs. The technical support we had was second to none! I would not hesitate to heartily recommend this system to anyone who needs to impress their visitors.

Cons

It could have done with a bit more steering on the badge design, maybe some templates, but i appreciate this could be very difficult to do as there are so many ways they could be outputted.

Thumbs up for Vizito

We required visitor logging for the implementation of our ISO 27001 certification.

Pros

Being a small company, every bit of time we can save implementing a system can help massively! The software is really easy to use for all of our visitors and great to update for our administrators.

Cons

We haven't come across any bugs with the software, so cannot comment!

Fantastic Product

Vizito has helped to track all visitors in the organization and it helps me run statistics and reports. Its saves time ans makes the organization look cool.

Pros

Its easy to use and i didn't have to train the receptionist. its pretty straight forward.

Cons

The interface. Its good but it can be better. initially my organization wanted to go for another with a pretty interface but Vizito is easier to use and straight forward.

Great Product!

Pros

The product is great, every idea or problem could be solved and we as a client receive exactly what we were looking for. Also the support in the trial was very helpful and within seconds you had someone who gave you answer to every question.

Cons

Some prepared desings samples would be great. The label design needs some time to understand, but can also be prepared by the support.

Vizito Review

So far we've had nothing but positive experiences with Vizito... We did have a small inconvenience, when updating our hosts on the portal, but when it turned out that this was due to a bug in Internet Explorer, we switched to Chrome to see that it worked there.

Pros

+ ease of use + the complete overview + lot of functionalities not present in similar packages + affordable price + timely support from Vizito people (which are very capable to help with any issue, when you need to configure/setup the portal per your wishes) + if we have feedback on improving the solution, they will use this feedback. For example, there was an issue relating to GDPR, and they fixed it on the fly, so now we are running a compliant GDPR solution. + bug report : if they can simulate the issue, they fix it asap + if we recommend improvements, they won't let you down and do something with the information.

Cons

- we didn't have it any earlier - if we had had it earlier, we wouldn't have lost time trying out other portals/visitor registration software - could use some improvements on the ease of use, but in our eyes that would not be easy to achieve

It's okay....

Used this software for 1 month before I started getting emails multiple times a day about the price needing to go up for how much traffic we had. We only have a few people utilizing this so it seemed like a big jump in price for that.

Pros

We implemented this software in order to make sure our staff was informed when a visitor came into the office to meet with them. It does it's job, but is just okay. Not a lot of bells and whistles to it.

Cons

There is no major con to this software other than the price point. I just think it is a bit much for what it does.

Only positive things!

We have a clear overview of who is present in the building. Also from when and to when. We have limited ourselves to the name, company name, telephone number and e-mail address, but this can be extended much further. In the case of very large companies, it may also be useful for visitors to enter their number plate, for example. (If a car has to be moved...?) There are so many possibilities... I would recommend Vizito to everyone!

Pros

This is really very user friendly! Not complicated at all. If you have any questions, they will respond immediately. Very pleasant to work with!

Cons

To date, we have not experienced any problems.

Ease of use

Eady to use and affordable pricing

Pros

User friendly and less data consuming. Available on IOS and Android

Cons

Can't run video presentation on it. Restricted to one office location

Easiest and best way to welcome our customers/visitors

We were looking for a tool, which is easy to handle and also not expensive. With Vizito we found the best solution. We bought an bracket for our ipad, and so the customer gets welcomed and can register quick and easy.

Pros

It is easy to handle and the best way to easily welcome and register customers and visitors

Cons

everything was perfect, there was nothing we did not like

Feedback

Highly recommended and cost effective.

Pros

Very simple with a very user friendly interface.

Cons

Not able to update all my sites at the same time. Every time I need to add a new host, I need to do it on the 3 sites separately. It would be great to have one master access that can update the sites simultaneously. We are still awaiting for an update that allows the system to send notifications by email.

Bang for your buck

Very good, fast support and help. Easy set up

Pros

The Active Directory integration with security group functionality Easy set up Cost to application ratio is good Stable Fast

Cons

Not really a con, more a suggestion. The should be a test account that one could use that doesn't count as a real user to troubleshoot and/ or test Vizito. Meraki integration would be a great feature addition.

Just what we needed

VERY GOOD. Cannot fault it at all. I will be recommending to elsewhere.

Pros

We find this system just perfect for our requirements. Having trialed a few it seems others tend to over complicate their system. This is easy but functional. 5 stars!!

Cons

Would be nice to be able to see the device battery without having to come out of the app. As the tablet is in a case it is a hassle having to open it up to press the home button. This is my ONLY reccomendation.

Great Product, Excellent Support, Superior Value!

Ease of use and excellent customer support have made the switch from a paper sign-in log to digital in a matter of a few days! So happy we found a great Android-compatible product.

Pros

We like that Vizito is easy to use, easy to customize with excellent support. Email/SMS notifications enhance the product and live chat support is prompt and efficient. Import/Export features to take data to Excel are a great addition too. Works well on Android devices and web-based interface.

Cons

We are based in North America, so Live Chat isn't always available in the latter part of the day, but email support helps bridge the gap.

Perfect Solutions

We have an amazing experience with this application Vizito and we now use it on 6 locations in Europe and maybe expanding over more sites. The support is also perfect and when the system is running we do not have any more support needed.

Pros

Easy to use, All options that we need available, Professional looks. Just a perfect solution!

Cons

It is made for iPad so maybe some options need to be available in portal for PC use like Printer options.

From the first free trial to production it only took 4 days. Including translation ! Wow!

For our ISO certification we need to have guests log in at the entrance. This is very easy.

Pros

It's very easy to use. My colleagues quickly were able to use it, and signing new guests in is very easy. The support staffs were very helpful, and we had the iPad app plus the backoffice web translated into Danish within a day.

Cons

It's really hard to find something to not like. We have asked for a GDPR compliant version with the possibility to delete logs of previous visits. It's in the process of being implemented.

Easy to use, highly customizable, perhaps the best support I`ve experienced. Truly a great product!

We got a very satisfied customer for which we set up this solution. They use it everyday and think it`s highly fuctional and professional looking even for their users that are not very tech savvy. For LDAP integration, you have to know some LDAP (obviously). I`m certainly no expert at this, but the team at Vizito helped out alot and made all our ideas come true.

Pros

The users themselves can customize the look and feel very easily and on the fly. It work great with LDAP integration and the support is beyond what is expected. We are very happy with the product.

Vizito 2016

Great product easy to use. It is fast and the IPAD solution is well integrated. The labels are cheap and you can customize the software to meet your needs.

Del Conca Group Vizito implementation

Pros

Costumer service is awesome. The reps are always on track. The software is pretty solid and also the partnership with bouncepad was a nice to have. Flexibility on developing custom settings

Cons

At the moment missing a proper multi tenant setup with different visitors types (es. Guests and Suppliers) Would be nice to be able to have more graphic customization options for the main pages

Great Service & Good Product

A great experience with very helpful staff always available to answer any questions. We got vizito to cover our un-maned reception area and have had a lot of compliments from customers and visitors about how good it is.

Pros

-Easy to use. -Can be personalised with your company colours and logos. -The only software I could find that worked with Android.

Cons

- I have no cons for the app, it works well for us and the only issues I had installing it were due to our companies IT System.

Exacatly what we needed

Helping our main reception area comply with GDPR.

Pros

Android platform. As we a G Suite for Education users it was imperative to keep the theme throughout the company on all devices. Customer Support is also the best I have experienced in the sector, can't fault it whatsoever. That goes a long way in my books, even pre sales the advice was first class

Cons

I can honestly say nothing, as it ticks all the boxes we need.

Vizito

Vizito is a great system, it has saved us the cost of a person at the reception. The customer service is a bonus. The instant help via the chat is a great reason why we have choosen Vizito.

Pros

The ease it takes to work with it. The dashboard is well build

Cons

The flexibility, for example when people arrive who won't have an appointment. They would have to know who works in the company if they want to register. We had to add a sign to give the options.

Solved our challenges!

All my questions and problems have been solved at any time I have needed support. They really are interested in what our demands are and are willing to propose solutions.

Pros

We needed a solution that could be customized to our needs. With some help from the Vizito team, we could present a solution that today is very appreciated by our visitors. And it is in Norwegian, too!

Cons

I would like to have a solution that prevents double bookings.

We've had a great experience with Vizito. They helped us with every problem along the way.

a smoother reception of our visitors. Maybe some people will miss the human contact of a receptionist.

Pros

We've only been using it for some weeks but the response from both the visitors and visitees has been very positive. No more waiting in line when they're visiting our company and the visitee immediately knows who has arrived and can come greet the visitor.

Great visitor log app

Very good and fast customer service. Catered all our need and wishes (even translated in our language!). Recommend!

Pros

easy to use, very flexible and customizable, very good and fast customer service

Cons

what's not to like :) can't find anything that we dont like. Maybe in the future add a new sub-user (non admin) for reception to manually log in/out visitors

Vizito

Team was incredibly helpful in answering questions and showing us a few tips/tricks to make this software work for us. I have accurate data on each of our residence, which is exactly what we were looking for when going paperless.

Pros

I loved how easy it was to add fields and customize it to fit our specific needs.

Cons

There is nothing that I don't like about this software.

Fast fast fast

Pros

Smart and practical . It is cloyd base and I can monitor from any where. Works on PC smart phones ..

Cons

Nothing serious. I was looking for a customized feature which is not in the app however I contacted the support team and they promised to have this requested feature soon. What a Great team!!

Very easy to use since first attempt, especially from a desktop interface

Pros

Quick badge printing, free choice of background, very exhaustive pc user interface, language selection of interface (localization could be improved for some items)

Cons

There is not a short way to quickly check-in the most recurring visitors who expect to reduce to the minimum any procedures as they frequently access the premises

Great support and great software !

After using the free trial we were satisfied with the results. It was exactly what we were looking for but we had some additional questions which were answered by their extremely friendly support ! We are now on a paying subscription for 2 months and didn't regret it a second !

Pros

Support very friendly, they are open for suggestions. Very stable product, perfectly suited our needs

easy application with great support from the company

Pros

It is so easy, it takes 30 seconds to sign someone in. I have not heard any negative comments yet.

Cons

The printing takes longer than I thought but it is no problem. it would be useful if you had the choice to only be able to choose a ticket from the pre-registered visitors.

Vizito for my organization

Pros

Easy to use, customize and supported by the great supporting crew. Willing to listen to customer requirement. Save my receptionist time and effort.

Cons

The SMS part should, can take away the IDD code because mostly local entry of mobile phone will do.

They added a feature for us to the system. Their customer service if formidable.

Google suite integration

Pros

I like the ease of use the most. It is quite easy to setup Vizito it is also very user friendly. easy to install and configure.

Cons

The font customization options are a bit lacking. The adminpanel could be a bit more user friendly.

We need flexibility!

All members are very satisfied with the solution We are noe able to do registration statistics which we were unable to earlier.

Pros

The team behind Vizito shows flexibility every time I need support, changes or help. The solution is intuitive and easy to use. This is very important for us because many of our members are seniors and not used to handle an app.

Cons

I would like an automatic transfer of statistics to .xls (excel) format not .csv . I would also appreciate more filtering on all fields. I hope this is possible to implement. We also have a special need to edit fields when a person make an error when registrating their visit (forget to make a choice).

Vizito use for our visitor kiosk

My company decided to use this product for our visitor kiosk to have incoming visitors be able to alert the people they are visiting when they arrive and to keep track of who is coming in and out of our building. It was easy to setup and connects to our LDAP directory for name look up of our employees. We have been pleased so far with it's functionality.

Pros

LDAP integration.

Really good and flexible

Pros

Easy to setup and use. It is really usable to replace paper log book.

Cons

No separate privileged user account to set up. All configuration and usage activities could be done under single account. No separate account for device.

Amazing Support!

Any time we have any questions the support team is readily available to assist you with amazing customer service

Pros

It's very easy to navigate and is essential for our office space.

Cons

Just that we didn't implement it sooner!

Great digital visitor book

Pros

It is highly customizable concering layout and funcitonality. You are able to use it on all kind of devices (Android, iOS, Browser) and the customer support is super helpfull and fast.

Cons

You cannot send invitations with a barcode to check-in fast.

Great Service!

Been thinking about it for 4 months. Did the trial and thought it right for what we need as a business.

Pros

Professional and easy to use. Looks good and so easy to navigate.

Cons

Nothing. Everything seems to be running ok.

easy to use

quality product, quick answer and solution

Pros

easy to use by everyone in the company. Little cumbersome

Cons

linking to QR scan would be ideal for us

Vizito review

Pros

The simplicity of the check-in process and how we can log the visitors.

Cons

When there is an alarm we need to print a visitor list.

Excellent product for visitor registration

Very positive

Pros

The ease of setup and the interaction with support

Cons

Pricing might seem a bit high for an app you will be using for years

Good look and feel, stable application, extend functionality

Good price-quality application. Very understandable to use. Customer friendly organisation More functionality wanted: scheduling visitors upfront possibility to adjust a companymovie as screensaver

Itineris

I do like it:-) It makes my job a bit more comfortable

Pros

I do find it fancy and it takes some time so that I can focus myself on where the people have to sit.

Cons

there are several steps to cross and it takes time to make the registration...It does not mention where the person can sit. If there are a lot of people, we have a long queue.

Best visitor registration service available.

Biggest pro for us was the Active Directory integration and excellent after-sale support. They really helped us getting started with the product. Our visitors are also happy to be using the system