Elastic Enterprise Search vs VizRefra

RATING:

4.5

(42)

Elastic Enterprise Search has 42 reviews and a rating of 4.55 / 5 stars vs VizRefra which has 78 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (42)
4.8 (78)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 10, 2022
October 10, 2023
Pros/Cons
  • Pros

  • The flexibility provided for the configuration of the indexes and the searching criteria makes it suitable any kind of data and search needs. The query building flow is also easy to understand.
  • It's an inexpensive solution that's easy to configure for searching of complex content like major support portals.
  • Cons

  • Swiftype seemed to have something to hide. We would talk with them about above indexing issue, and they said they would get back to us soon.
  • Learning ElasticSearch seems to be a bit more difficult than learning it's competitor, Solr.
Read all user reviews
  • Pros

  • The things that I liked most about VizRefra are its ability to quickly and accurately assess text data and its excellent customer support.
  • The best part of this application is its UI that is very user friendly. And visual search is very heplful to find the good customers according to client needs.
  • Cons

  • It's a bit complex and confusing for new users, need to invest in training.
  • Users may face difficulties accessing their reference library or making changes to their collections when they don't have an internet connection.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos