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Call Recording Software

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CallTrackingMetrics

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CallTrackingMetrics Reviews

CallTrackingMetrics

CallTrackingMetrics Reviews

RATING:

4.6

Reviews

Review Highlights

Overall Rating

4.6

Ratings Breakdown

5

(94)

4

(27)

3

(6)

2

(1)

1

(2)

Secondary Ratings

Ease-of-use

4.4

Customer Support

4.5

Value for money

4.5

Functionality

4.6

Pros and Cons

"Customer care is very knowledagable and helpful for any kind of support and troubleshooting."
"When you're working with hundreds of clients, and even more numbers - every second saved is worth it. Plus, their customer service is great and any issues are usually solved very quickly."
"The support team is also consistently helpful and responsive as is our dedicated account representative."

"The only two complaints I have about CTM is that the reporting is not very user-friendly."
"The backend and amount of tutorial/walkthrough is limited."
"The software can be a little glitchy and difficult to setup at times."

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All CallTrackingMetrics Reviews

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