Review Highlights

Overall Rating

Name: CallTrackingMetrics
Rating: 4.6 (128 reviews)

(93)

(26)

(6)

(1)

(2)

Ease-of-use

4.4

Customer Support

4.5

Value for money

4.5

Functionality

4.6

"The support team is also consistently helpful and responsive as is our dedicated account representative."
"We first started using their platform because just needed to track the number of incoming calls for our marketing campaigns. It was good value for that function and works great."
"CallTrackingMetrics helps our team track leads and monitor the quality of incoming calls. The customer support we receive from their team is top notch."

"The only two complaints I have about CTM is that the reporting is not very user-friendly."
"The backend and amount of tutorial/walkthrough is limited."
"The software can be a little glitchy and difficult to setup at times."

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