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> Reviews of Cisco Unified Communications Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cisco Unified Communications Manager is a good fit for you!

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Cisco Unified Communications Manager Reviews

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# Cisco Unified Communications Manager Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(40)

4

(26)

3

(8)

2

(2)

1

(2)

## Secondary Ratings

Ease-of-use

3.7

Customer Support

4.1

Value for money

3.7

Functionality

4.3

* * *

### Pros

"The easiest way to manage users from single console."

"I also strongly appreciate its cisco support and documentation too."

"I like the new updated version of the CUCM, it is way better and more user friendly."

### Cons

"Sometimes it wouldn't connect to the server properly."

"While using soft phone, application got stuck if we switch headphones."

"Good software, sometime TEC support is not up to the mark"

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Cisco Unified Communications Manager Reviews, Pros and Cons - 2026 Software Advice