All ClickMeeting Reviews
1-25 of 131 Reviews
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Maciek
Verified reviewer
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Best choice for online events
All required features out of the box. Best in class customer support and honestly caring about our special needs. Very solid and stable streaming platforms for huge online events.
CONSMinor parts of the webinar room from the speaker side needs a refresh / redesign, but overall doesn't impact the grand user experience.
Reason for choosing ClickMeeting
Hopin seemed to have rested on laurels, while Clickmeeting was super proactive and eager to understand our needs and met all of them.
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied October 2021
Marzena
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Automatize webinar creation process with ClicMeeting!
I am very happy with ClickMeeting. I can easily record videos, use automation to send invitations and reminders for upcoming webinars. I can send follow-ups after a webinar, gather feedback by sharing surveys, and target products for sale! And during a meeting or webinar, I can engage the audience so they are not just passive listeners. Published tests during a meeting always make a positive impression :)
PROSWhat I like most about this system is its intuitiveness. The fact that I can use the predefined settings before the webinar and not have to wonder if I'm sure I set everything right.
CONSIt would be worthwhile to extend the default settings to include integrations with an appointment booking system.
Reasons for switching to ClickMeeting
The automation option was in the more expensive version and there was no option for automated webinars, which I really wanted.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best ClickMeeting Team
Replied August 2022
Katarzyna
Health, Wellness and Fitness, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2020
Unrelaiable features and poor customer support
Problems with clickmeeting were causing unnecessary work on our side, although we paid for the additional features that on paper should help us avoid manual tasks. Customer support was not helpful at all and unfortunately made us look very unprofessional. Wouldn't risk using clickmeeting while hosting webinars with higher attendance.
PROSInterface was user friendly, haven't experienced any connectivity issues or technical problems during webinars.
CONSFeatures that you pay for additionally are bugged and are causing a lot unnecessary work on the user side, while supper from clickmeeting is non-existent. "It works for me" is their standard response. In specific: - you can attached files to your webinars which can be downloaded by the participants, but the feature does not work. We had to provide the files through different vendor. Support claimed that our customers (all of them!) were using wrong browsers but support didn't even suggest browser that should be fine. Meanwhile we checked it on 4 kinds of browsers with no success. - certificates of attendance were supposed to be sent automatically. Some of the participants didn't received any, so we had to do it manually.
Vendor Response
Hello Katarzyna, Thank you for your feedback. Our support team is always there to offer assistance with any technical issues. Unfortunately, in your case, we couldn't help further. ClickMeeting Team
Replied November 2020
Tymoteusz
Publishing, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Clean, clear and easy to use. Great platform.
Very positive. Customer service was helpful and engaging.
PROSIt has many functions that makes an online event easy to conduct and engaging for audience, but it is not overwhelming. Design and style of menus are extremely intuitive and do not require training to use with ease.
CONSIt could use a bit more options for paid sponsorships, such as banners.
Reason for choosing ClickMeeting
It was simply better. And price was attractive.
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied August 2021
Philip
Higher Education, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Exceptional is an under-statement
Fantastic. I could write reams, but that one word sums it up.
PROSReliable, ease of use, continuously being improved, new features regularly added
CONSPerhaps the inclusion of a variety of background images that could be used such as a scene in nature, a book shelf, etc.
Reason for choosing ClickMeeting
It is just so superior
Reasons for switching to ClickMeeting
Forever had issues and was not user friendly and lacked other features which were needed.
Vendor Response
Hello Phillip, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied April 2021
Hanna
Verified reviewer
Hospital & Health Care, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
ClickMeeting - simple and reliable
For us at the Hospice Foundation the ability to reach out to people interested in our educational, training and integration activities is crucial. It's way more easy to keep in touch with some help with professional, reliable and user friendly web platform like ClickMeeting.
PROSUser friendly interface making it easy for both hosts and participants to navigate and use the platform. Reliable, dependable webinar service - never detected any technical issues, no lags, no cut outs.
CONSSome features or settings are less intuitive to navigate. I.e. I found it challenging to spot the archival recordings and data.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied June 2023
Brendan
Verified reviewer
Financial Services, 501-1,000 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2019
Horrible functionality and customer service.
It was easy to set up it got increasingly complicated with so many unnecessary options that weren't well explained.
CONSEVERYTHING else was horrid. I lost 75% of my attendees due to the terrible functionality and un-user friendly platform.
Reasons for switching to ClickMeeting
They were extremely helpful both over the phone and via email. Prompt responses etc
Vendor Response
Hello Brendan, We would like to inform you that the plan you purchased did not allow more attendees. Our Support Team informed you about the situation: "In that case only 25 attendees will be allowed to enter the webinar room. Additional people would be put in the waiting room and displayed a message that the room is full. You can, however, upgrade to a paid plan if that happens - you would see a notification about the room being full on your end as well". We hope this clarifies your query. Best regards, ClickMeeting Team
Replied November 2020
Anna
Verified reviewer
Mental Health Care, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Very good platform for online conferences!
I am very satisfied, organizing an online conference with Click Meeting went very easily!
PROSVery good platform for online conferences, with great technical support. Very helpful team, good working platform, no technical problems. Very user friendly. I highly recommend! And I hope to organize another conference with them too!
CONSLittle ability to edit graphics on the platform.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied June 2023
Martyna
Management Consulting, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great webinar platform!
We are satisfied with using ClickMeeting to plan online events, primarily webinars and workshops. 

ClickMeeting features an intuitive and straightforward user interface that makes it simple for anyone to start a video conversation or join an online event. Tool is very simply to use and doesn't need to be installed. Meetings are usually stable, even in low-bandwidth conditions. ClickMeeting offers a variety of features, including Follow-up emails, Presentation mode, Automatic recording of meetings. The platform provides tools for engaging with attendees, such as chat and Q&A session.
CONSWe didn't notice any disadvantages of the software.
Vendor Response
Hello, Thank you for your rating. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied March 2023
Julia
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great platform for online webinars
Clickmeeting is a great alternative to the most popular platforms, we absolutely loved the Q&A function and many many more. Creating online webinars was very intuitive and the Clickmeeting's team is really supportive.
PROSGreat opportunity to organize a large group meetings
CONSWe have very good experience with the platform, the only thing that drawn our attention is that emails with invitation tend to land in spam
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied January 2023
Bartosz
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Review
I enjoy using the software. Sometimes I feel that in google meet video conferencing it was easier to schedule quickly a meeting, but then Clickmeeting is much more advanced.
PROS- planning ahead webinars and meetings and select between webinars and meetings (different types of events) - you can just send the link to attendees and presenters (you don't have to send official invites from clickmeeing.com) - you can upscale and downscale licence - sometimes there is time when licence expired, but my account still exists. Just need to pay to reactivate. - real (not bot) customer support - polish customer support - I don't think I would get any live support from other big tech players
CONS- you have to ask customer support to downscale licence - but customer support is very efficient in helping with this - you cannot have more than one webinar/meeting at a time (or maybe it is possible with more expensive licence?)
Reason for choosing ClickMeeting
I feel that with Clickmeeting I get high quality software and very good support. With big players you never have chance to speak to real person. Also Clickmeeting is Polish so I know I support Polish company not Big techs.
Vendor Response
Hello Bartosz, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied July 2022
Michele
Writing and Editing, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Powerful, easy to use, well priced product with excellent Customer Service
We converted on in person trainings to Click Meeting and it was a fairly seamless transition. It's easy to use.
PROSIt is reliable and easy to learn and use. We do lots of Click Meetings and we are always satisfied with the performance.
CONSWe haven't run into anything that has caused us to reconsider our purchase. Maybe they could drop the price ;-)
Reason for choosing ClickMeeting
Security and cost.
Vendor Response
Dear Michele, thank you for your opinion and the highest rating. We are pleased that you have been using ClickMeeting for 1-2 years and that it is easy to use. Thank you for appreciating Customer Service, we care about professional support. We know that safety and costs are important to you. We meet international standards, including GDPR regulations.
Replied August 2020
Kamil
Marketing and Advertising, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Clickmeeting is really good for webinars and online meetings!
Support, easy to use, simply and clever design!
CONSSome technical issues happened. We are also happier when we have highest option than the simply one.
Reason for choosing ClickMeeting
Better demo
Vendor Response
Hello Kamil, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied August 2022
Maciej
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
A satisfactory start in the field of webinars and more
A tool worth using, good for teams with different levels of technological advancement.
PROSDue to the fact that our organization of companies and users with various levels of technical advancement, the ClickMeeting platform turned out to be an easy-to-use tool.
CONSI have not noticed any errors or omissions that would affect our work.
Reason for choosing ClickMeeting
The fact that it is a native product and close contact with technical support and tool representatives.
Vendor Response
Hello Maciej, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied July 2022
Ricardo
Leisure, Travel & Tourism, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed March 2019
Mixed feelings - has a lot of potencial but not always stable
We have been using ClickMeeting for a while now and I must say it has all the features we need: Meeting and Webinar sessions, Waiting Room, plugins, Invitation is easy, recording, etc. However our users don't find it easy to use, we always need someone from the IT team to give a help to launch the meeting. Also during meetings it is common tho lose the sessions and we have to login again and excuse the participants... we already change our wifi AP but still happens sometimes.
CONSNot always with a stable connection and our users find it confusing to start the meeting.
Vendor Response
Hello Ricardo, Thank you for the review! We are glad you enjoy using our platform. If you lose connection during online meetings, please run a test: utilities.clickmeeting.com/connection-tester Alternatively, please contact our support team at support[at]clickmeeting.com All the best, ClickMeeting Team
Replied November 2020
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
Getting to know my employer
It was great getting to know my employer by the kind of software they used
PROSI liked that I did not use the software before
CONSI was a bit an unfamiliar experience at the beggining
Reasons for switching to ClickMeeting
Because the employer used that one
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied May 2022
Jovana
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2020
Meeting a Click Away
Overall satisfied. In general, not a big fan of webinars, but working now fully remote all of the presentations are turned into webinars. What I am absolutely pleased with is the amount of interaction it allows and how it makes the presentation engaging and participatory.
PROSClickMeeting will make a webinar looked like a presentation-from-the-future. Tons of presentations tools, from slideshows to attendees participating. I can't choose only one, but altogether they make presentations engaging and almost like in-person.
CONSCan't really single out anything. It takes time to get used to it, I'm still in the process of learning and adapting, so I would say I'm slightly overwhelmed.
Vendor Response
Dear Jovana, thank you for your opinion and high marks. We are pleased that ClickMeeting enables a large amount of interaction with webinar attendees which is valuable for the meeting host. The large number of options for a novice user can actually be overwhelming. Therefore, we recommend that you check our knowledge base: https://knowledge.clickmeeting.com/. There is a lot of helpful information here, such as instructional videos, e-books, faqs, etc. We are glad that you are with us, we wish you pleasant work and satisfaction with conducting webinars.
Replied July 2020
Anonymous
10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY