All GoTo Meeting Reviews

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Andrew

11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

GoTo Meeting- So you don't have to travel

User Profile

Victor

Verified reviewer

Environmental Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Video meetings

I find it enough helpful and i liked the software.

PROS

I find this sofware very important for every entrepreneurs who use to organize online meetings.the software works well and the video calling tools are enough good. I used it many time to attend to some meeting and i didn't dislike the results.

CONS

The software is quiet good but only the screen sharing need perfection

Reason for choosing GoTo Meeting

It is a marvellous software for online meeting

Stanley

Museums and Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

GoTo Meeting is making online meetings more productive.

Am having the best time using GoTo Meeting as it has never failed. It made it easy for us to have very interactive and successful online meetings both within the organization among employees as well as with clients and other stakeholders to offer them the necessary updates. It is easy to use and always give our communications the security and privacy that we need.

PROS

The ease of use of GoTo Meeting made it easy for ys to introduce it in our organization as a communication platform and even our customers found it easy to adopt to it. First, the audio plus the video qualities are one that caught our eyes as we were assured of smooth and clear communication experience. The meeting recording tool is very helpful especially for those unable to join the meetings as they can easily get to follow through later.

CONS

Of all the times i have used GoTo Meeting, there is no one time that i found it difficult to use. Am totally happy with all its services and features.

Eric

Legal Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2023

GoToMeeting Review

We used GoToMeeting for a few years and just found other products were more reliable with more features

PROS

Ease of use setting up calls. The setup of the product worked well with our current systems.

CONS

The functionality of the app just does not give you all the features of similar products

Steve

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

GoTo Meeting is a productive program for online meetings!

It has helped us in many ways, from presenting slides and documents to collaborating on ongoing projects from anywhere in the world with high-quality audio and video and without the need for costly and time-consuming travel. We have found that by integrating GoTo Meeting with other programs we can substantially simplify our work and multitask, which in turn increases our efficiency.

PROS

GoTo Meeting is an excellent tool that has helped us to communicate and collaborate in real time within the organization. It is secure, reliable and has provided us with many great features when video conferencing or live chatting with customers or company users, allowing us to stay connected from anywhere and ask any questions we may have. It is very convenient that it can be accessed from any computer or mobile device. GoTo Meeting's ease of use, high quality audio and video, and flexibility of customization and integration make it an ideal platform for online meetings, remote collaboration and virtual events.

CONS

GoTo Meeting has served us well, but its performance can suffer from time to time when more people are using it.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2023

Good tool for meetings and screen sharing, quite light and fast.

It is a good and low-cost product that helped us provide remote support to many clients.

PROS

This tool is quite safe and does not have an extensive list of vulnerabilities like other brands of its competition.When we used it, it was quite fast and light.

CONS

I think that it should have the possibility of being able to share files during the remote session, it was a problem having to find another tool to send files during the session, however other products that compete with this tool have this functionality.I also think that if the shared screen could be Zoomed it would be useful in some occasions of Support or remote presentation.The possibility of holding remote meetings simultaneously is important (when you have several clients at the same time and several support agents), it would be important for the brand to evaluate having this functionality that its competition does have.

Reason for choosing GoTo Meeting

It helped us decide the price since it was lower than other similar products, and also that at that time during the pandemic, other competing products had many published vulnerabilities, whereas GoToMeeting did not have those alerts.

Ismail

Writing and Editing, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

i realy always use meeting app but this GoTo Meeting is incredible

PROS

was and still is one of great and good experiences with all apps i used in all my live

CONS

i think if developer improve quilty of Audoi that will be good

Isaiah

Accounting, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

GoTo Meeting review

It has been great as i have experienced the feel of virtual meetings with it and gotten to meet people that could have been a challenge meeting them physically.

PROS

I like it as it enables me to conference online and have meetings with people who are in different locations

CONS

When the internet is down video quality really drops alot

Tommy

Defense & Space, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

GTM

PROS

Easy to use. Reliable and easy to administrate.

CONS

Only issue was occasional outage due to updates.

User Profile

Joseph

Verified reviewer

E-Learning, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

GoTo Meeting is my "go to" for videoconferencing

PROS

This is a reliable platform for me to assemble a group of students and deliver a class of important material. The program provides all I need to focus on my material, knowing the students will be able to log in, access the content, and service is available if I need.

CONS

There are links that must be delivered by e-mail to each attendee. This can make it inconvenient for persons to be able to log on if a class is scheduled well in advance.

User Profile

Greg

Verified reviewer

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2023

Great video and sceen sharing software

Solid program, no complaints, does everything we need for meetings.

PROS

Very easy to use with their app or just a web browser. Rarely do we have issues connecting with other users.

CONS

I wish that the invites, offered more than one time zone.

Anonymous

10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed November 2023

It is a pretty good product, but not as good as some other options

PROS

Overall, it gets the job done. It can be fine to use for virtual meetings and video conferencing.

CONS

It does not have the same functionality and ease of use compared to other options, like Zoom. Also, since Zoom has become more popular, colleagues and collaborators are more likely to be comfortable with Zoom compared to GoTo Meeting.

Walter

Information Technology and Services, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

Taking small businesses to the next level at the fraction of cost.

PROS

For a fraction of the cost you pretty much get everything functions similar to Zoom, Microsoft Teams, and WebEx to conduct clients and staff meetings.

CONS

At this time I really don't see a downfall in using GoToMeeting but I am excited it is still competing with bigger companies.

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2020

GoToMeeting, GoToTraining, Go To Google, The Government Hates It

When functioning fully, the tools and the suite could not be better. However, without an extensive pre-screening of the audience to ensure they have the capacity to download the GoTo app, and that they have downloaded Google Chrome and made it their preferred browser, the tools become difficult and the technical support for the audience is virtually non-existent.

PROS

I love the tool when it's working. It provides all of the meeting features, resolves bandwidth concerns and builds an ability to build community for those who are not behind any significant firewalls.

CONS

The inability to run the GoTo Suite of tools without downloads renders it useless in the government space. For those who cannot do downloads, they will be unable to join meetings. For those who refuse to use Google Chrome, they will be unable to use advanced features in the suite of GoTo tools

Reason for choosing GoTo Meeting

At the time, it was security issues with Zoom. They seem to have overcome them, so Zoom will be a prime contender when we're up for renewal.

Reasons for switching to GoTo Meeting

WebEx was three times as expensive.

User Profile

Mncedisi

Verified reviewer

Marketing and Advertising, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2021

Entrepreneur

Time is money and GoToMeeting has become the solution towards saving time and travelling long distances to attend those meetings. With the lockdown and corona regulations this software has become a lifesaver to communicate with investors in other countries and promote your business while still at home and safe.

PROS

I like the automatic transcription because it enable one to easily get what is being said by another speaker who is a quick talker maybe or someone who has a different accent from yours. This software is also more affordable to very affordable to everyone and has very simple features that can be understood and loved by many people. During this time of corona pandemic GoToMeeting software is the solution and the way to go in order to be safe . GoToMeeting also provides you with recordings incase your multitasking in jobs. You can always be in touch of what was being said .

CONS

The chat option is most optional or rather say limited. Sometimes it can be difficult to get calls through mostly because it requires a very good internet connection. Most African countries are under the so called developing countries and it can somehow disadvantage them on that Field.

Reasons for switching to GoTo Meeting

GoToMeeting is one of the top softwares which is more accessible, affordable, and well known by many business people to use nowadays. So going for it was one way of making sure that I keep in touch with the latest technology and mostly upgrading my level stand of business.

User Profile

Juan Pablo

Verified reviewer

Information Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2020

Great software for remote meetings, lacking some features you might find in competitors

This software works. The mobile apps run great and won't dissapoint. The addins to install on PC and Mac are lighweight and install very quickly and it still leads when connecting to different IT environments (we have never experienced having issues with a customer when using GoTo Meeting in their network), something that some remote meeting softwares haven't been able to achieve.

PROS

GoTo Meeting was our first selection when having remote meeting within our company untill last year (2019). It just works as expected, does not consume too many (computing and network) resources and works on most IT environments (incluiding our customer's). The addins install quick and easy and the sharing features are great. It usually has an admin that creates the meeting and the meeting needs to be started by the admin. Has all the basic features you would need to have a remote meeting (audio - video, screen sharing, inmersive chat, Q&A, participants list, some controls, etc) but it doesn't have had too many updates for some time and lacks some features we have found productive (whiteboard, for example).

CONS

The software works great. Nevertheless, we have found some features in other remote meeting software that could make it ideal: have anyone in your organization be able to have admin rights (create meetings, start meetings, change meeting configurations, etc) and some features that nowadays might be very useful (whiteboard, a note taking module to be able to take notes and share them when the meeting ends, more options to connect audio - to name a few).

Reasons for switching to GoTo Meeting

We got to know GoTo Meeting with a partner with whom we had lots of remote meetings. It consumed less resources and thus gave us a better meeting experience (no audio/video interruptions, less hassle when connecting and it worked with lots of people connecting at once). The previous software always had issues, that is why our partner recommended we had the meetings using GoTo Meeting and we loved it.

Satya

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Best Collaboration tool

Overall experience is pretty awesome and I recommend this tool for any such collaborations or any conferencing session is required. Price wise also it is pretty less.

PROS

Best Audio Video Quality during the Call. We can use this without any corporate network. International calls are pretty nice and sound and video quality during the international meetings are pretty cool. Recording of the meetings and storing them in the cloud is the best option so that we can get the recordings anytime from the cloud.

CONS

The recordings should be stored more then 3 months in the Cloud. The recordings are getting autodeleted from the cloud after 3 months which is very frustrating. Chats should be achieved and can be accessible after the meeting.

Reason for choosing GoTo Meeting

We all surprised with the price difference that we get in compared to above two products. Along with the customer service from the product in comparison to other two.

Reasons for switching to GoTo Meeting

Price is pretty less for GoToMeeting compared to WebEx.

Silviya

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

GoTo Meeting an efficient way to connect with anyone,anywhere on any device

GoTo Meeting is virtual platform meeting that fits every company environment. Effortless plan,create and deliver immersive virtual or hybrid events in minutes . It helps engage your employees or customers with simple to deliver but powerful virtual events

PROS

I use GoTo Meeting for online meetings. It is seamless and simple. It is easy to join for attendees. It is a reliably way that I can trust for our company. It works every time. The features and overall functionality are trustworthy

CONS

I like everything. It is very easy to use. The clarity of the technology used for GoTo meeting is great. It works great,anytime and anywhere.

Reason for choosing GoTo Meeting

I choose GoTo Meetings because it is the best way to have fully managed events.Our clients are satisfied with the product . It is essential to make a transition to paperless meetings. I can secure web conferencing .It is fast,reliable and I can secure video conferencing

Reasons for switching to GoTo Meeting

I wanted to boost our engagement strategy with virtual Events. I found GoTo Meeting with great management platform. It drives attendees engagement. You can enhance attendees experience with personalized live -streamed content and interactive activities

Christoph Felix

Information Technology and Services, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY