All Magic Minutes Reviews

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User Profile

Rhea

Verified reviewer

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

A system that solved a huge administration problem for us as busy managing directors

PROS

With Magic Minutes we can pull together all advance information for meetings in one place - with just a request email to each individual person supplying the necessary information. It stops dozens of emails being sent - and lost - and records the essential information all in one place. The system allows for a meeting to be fully recorded as it happens and actions can be created not only for people within the meetings but for others in the company - and these are then emailed automatically as soon as the meeting is closed. We can then chase these actions and ensure they are acted upon with reminder emails from within the Magic Minutes system. The time the system saves us is more than we could ever have envisaged, and it ensures that our staff are on top of everything we ask them to do. It also means that minutes are automatically recorded, meaning we do not have to transcribe minutes and never miss anything that has been said or discussed.

CONS

We would like to be able to incorporate the software into our other systems so that our information was automatically stored in existing files.

Vendor Response

Rhea - great that you are getting so much benefit from it. The good news is that we have an API in the development pipeline, so the idea of linking to other systems is on the way!

Replied January 2018

Brian

Verified reviewer

Automotive, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Making meetings accountable

Magic Minutes has dramitcally changed the way I run meetings and has made immense improvement to the output from meetings. Meetings are easy to structure, run and get genuine results.

PROS

I like the most the ease with which actionable and accountable minutes from meetings are produced and then can be picked up again in a follow on meeting.

CONS

The dashboard isnt that intuitive however a recent refresh has greatly improved this and I no longer have this issue.

Vendor Response

Thanks Brian - great to hear it has made such an impact on your meetings. I hope your colleagues see the benefits and start using it for their meetings too!

Replied April 2019

Marlene

Information Technology and Services, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed March 2019

review

It is a huge time saver if it works lekker

PROS

The fact that it allows auto integration

CONS

That it does not allow you easily to edit and adapt the minutes. The wizard flow does not make taking the minutes easy.

Vendor Response

Marlene, thanks for trying it out. Sorry you didn¿t find the workflow clearer when you tried Magic Minutes. I note that you last logged in 6 months ago and there have been significant changes to the user interface since then, based on feedback from our users. I would encourage you to have another look and see how things have improved. I¿d be keen to hear your views on how we can improve it further. I¿m sure as a Business Analyst you will have some very good ideas. I¿ll contact you directly by email to get more detail.

Replied March 2019

User Profile

Bob

Verified reviewer

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Magic Minutes has streamlined our meetings, its fast accurate and easy to use.

PROS

Magic Minutes has revolutionized the way we meet. We used it for all meetings from long Board of Directors meetings right down to short service meetings. As we are based in two countries it is not always possible to physically get together but with magic minutes we can take part from where ever we are using the share meeting feature. Within the Magic Minutes environment we are able to to assign tasks to each attendee during the meeting and these tasks are carried over to the next meeting. It is simple to apply and action and comments to the tasks ready for the next meeting. The minutes of the meeting are done "live" as the meeting progresses and once the meeting is over the minutes are in every bodies in box with just a few clicks of the mouse.

CONS

If you are not used to taking accurate or detailed minutes of your meetings then you may find Magic Minutes a bit tough to get used to, after all the content is down to you.

Vendor Response

Cheers Bob - Thanks for the great review. It goes to show the wide range of meeting types that Magic Minutes can be useful for. Just need to get everyone in to the mindset to take meeting notes more often!

Replied January 2018

User Profile

Clive

Verified reviewer

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

This software makes our meetings more focussed and productive. Admin is reduced and effectiveness i

Easy to use. Intuitive and quick.

PROS

The automatic distribution of actions to the participants and the way the sofware helps these actions to be chased up.

CONS

There is a fair amount of admin in getting meeting participants onto the system, however, many regular meetings do, by their nature, involve largely the same group of people so this amount of work is an initial burden, not a long term liability.

Vendor Response

Thanks Clive, and glad you're liking the features. Sign ups for individuals is straight forward, but there is an extra step when users join a company account so that we can give central control on who joins and leaves the group. We will look at streamlining the process further though to make it easier. Good feedback. Thanks,

Replied January 2018

User Profile

Archi

Verified reviewer

Management Consulting

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Saves me time and helps make the meetings I attend and chair effective.

PROS

Minute taking, action assignment and chasing, call for papers and upload of reports all equal professional effective meetings that gets stuff done.

Vendor Response

Thanks Archi. You're right, it's not just more efficient, it is more professional looking too. Glad you are finding it useful.

Replied January 2018

User Profile

Adam

Verified reviewer

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

I wouldn't take minutes any other way now

It saved me a great deal of time managing regularly occurring meetings and keeping on top of actions.

PROS

Minutes and actions are available and distributed immediately after a meeting, which saves lots of time for the meeting chair. From a participant perspective, I like having email reminders of actions outstanding

CONS

The UI could be improved, sometimes it's unclear what to click next. I have been told though that this is in the works.

Vendor Response

Thanks for the review Adam, and you are right the much improve interface is available now, with even more improvements coming very soon as we continue to develop the system based on user feedback. Thanks for using Magic Minutes.

Replied January 2018

User Profile

David

Verified reviewer

Furniture, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2018

Management user for teams of sales people and business partners

Effective, efficient and easy to use

PROS

Professional, easy to use tool that enforces a professional discipline to recording meetings. The dynamic nature of the application provides a real-time minute taker that accurately records the meeting and instantly distributes the content in a concise and informative way. The allocation of action points is clearly stated and all contributors are in know doubt about their tasks and timescales. The recording of the minutes is simple and can be instantly amended by attendees challenging the details during the meeting. It saves time and effort and the instantaneous distribution sets timely expectations of the team and individual actions. A useful application that i wish i had had available years ago!

CONS

As i advocate the use of this app i have automatically become the administrator but i expect this to change with adoption.

Vendor Response

Glad you like it David. The admin role is limited to adding and removing new users for Enterprise Accounts, so hopefully this will settle down. I suspect you may remain the 'Go To' person if you are the keenest user though! Thanks.

Replied January 2018

User Profile

Chris

Verified reviewer

Plastics, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2018

Great tool for our project meetings with clients

quick start and easy to use

PROS

Easy to use, quick start for those on the fly coffee break meetings! actions in one place and clear

CONS

No app yet so connectivity is a must (which isn't that much of a problem in this day and age)!

Vendor Response

Chris - thanks for your review of our meeting management software and you are right in that it is better if you are online throughout the meeting. However as long as you are online to start it you can keep taking minutes without an internet connection (if you are not 'live sharing' the minutes). You also have an option to save the meeting at any time in case you are worried about losing anything.

Replied February 2018

User Profile

Matt

Verified reviewer

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Magic Minutes has helped to improve the productivity of our meetings

They seem to have a great team who are very open to answering questions and supporting us with any issues.

PROS

Magic Minutes has helped to improve the productivity of our meetings by ensuring that we follow a strict schedule with all board meetings. The ability to be able to instantly send out the minutes to attendees at the end of each meeting allows us to save time!

Vendor Response

Thanks Matt. The instant sending of minutes and actions is such a simple idea and yet so effective. It is at the core of our meeting management software and great to see you using it.

Replied February 2018

Ian

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Magic Minutes brings an overriding structure to all levels of meetings within a business.

PROS

Ease of set up and extremely undemanding in terms of meeting preparation. All participants can load up their points of discussion in one area to help a meeting flow smoothly and maximise time available. Historical data from previous meetings can be found and utilised quickly. Magic Minutes can be applied to all levels of meetings whether a 1 to 1 appraisal or full board meeting, keeping discussion focused and distributing actions to participants as the meeting progresses. Once the meeting closes everyone knows what they need to do, without the onus still being on the meeting organiser. The software gives an overriding framework to all meetings, helping structure, efficiency, and vitally output from them.

CONS

Loading text data within the software can sometimes jar with the internal set up and can take a little time to format correctly. Only really an initial issue, as once you've used a couple of times you learn to pre-format to suit. Very little else not to like.

Vendor Response

Thanks Ian - and I am pleased that you see it being useful in all sorts of different meetings. You're right the formatting is worth getting used to. You'l notice the new version which is out now is much easier with this. We are continuously working to add new features to Magic Minutes so hopefully we'll get those scores up to 5 stars on all categories soon!

Replied January 2018

Joanne

Machinery, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Making Meetings Efficient

Directors advised me to look at this software with a view to improving the efficiency & effectiveness of our meetings. As an SME, time is important; as is relevant and accurate information. Impressed with the basic product, and have been providing feedback to the developers to improve some functionality & interface elements. They have been incredibly helpful, and advised different ways of handling meeting scenarios. Definitely impressed with the product so far, and have now purchased the Premium subscription to access more features. Started to roll this out to other managers, and it may become our default Meeting software across the company.

PROS

Simple and easy to use from the start. Dashboard shows current / historic Meetings & Actions. Using the timings for each agenda item can help structure your meeting and plan future timings. Flexible to change date/time, attendees, agenda items etc. Quick to create Actions and follow-on meetings. Automatic rolling forward of open Actions to the next meeting. Icon-driven menus to add/insert agenda items, restructuring the numbering for you. Users can add comments to their actions, as well as marking them as complete. Information is brought forward to the next meeting, speeding up the process. Minutes & Actions are emailed to attendees. Premium version also allows Action reminders & automated sending of Agenda in advance. Minutes are intended to be created live, but can be created retrospectively in the event of IT/WIFI issues. Meeting open & closed times can be entered manually (if not live). Developers take your feedback seriously, and improve the product in its functionality and user-interface.

CONS

Can't (yet) access your attendee contacts to make changes to names / email addresses - but the developers are looking at this.

Vendor Response

Brilliant feedback Joanne, thanks. I'm glad it is slowly becoming the standard in the firm - having all your meetings and actions in one place makes it much easier to see where the overloads are and then offer help.

Replied April 2019

Mark

Mechanical or Industrial Engineering, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Magic Minutes Review

Magic minutes is a great business tool to help keep the team on task

PROS

The action reminders that are sent out each week are great. They help you keep on top of tasks and also remind you to upload any reports that are due. The link in the reminder that takes you straight to the log in page is great.

CONS

It doesn’t remember my username like the earlier versions did. I think this was a good feature and speaking to other team members they also get caught out with the correct log in.

Vendor Response

Thank you for your comments Mark and I am glad you are finding the software useful. The reminder emails are one of the main features that prompted us to write it in the first place. You are right about the log in as we have beefed up the security compared to earlier versions (we use AuthO now) and this means logging in more often. Regular users though have less problem as it remembers you if you log in every day or two.

Replied March 2019

Michael

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Magic Minutes Survey

Creates discipline in actions and reporting

PROS

Very easy to use and access. It is a welcome improvent

CONS

I have no dislikes other than the facility to upload file types other than PDF

Vendor Response

Thank Michael. PDF uploads the most stable for now as people always forget to set the print area properly on their spreadsheets! We learned that one the hard way.

Replied April 2019

John

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

A fantastic business tool.

PROS

Easy to navigate and powerful enough to cope with all our data. Allows all meeting attendees to have up to date minutes immediately.

CONS

No major items that I have found yet, if you are sharing the data in a meeting using a monitor instead of viewing on your personal device, it is advisable to have a large monitor or flat screen tv, this way you can split the screen to show all relevant data. Not a negative just an observation.

Vendor Response

The sharing feature has just recently improved John - you can now share screens from within the app so you don't necessarily need a projector or a separate screen sharing service. The app sends out an email link to a web page which shows you the minutes as they are being typed. Each attendee can then follow progress on their own device, leaving the main screen for the presentation material.

Replied January 2018

David

Machinery, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Managed and Focussed Meetings

Recording discussions, capturing decisions and noting actions provides a powerful tool for promoting effective communication within our organisation.

PROS

The software has made our Group approach to meetings much more systematic and productive. Dissemination of information, recording of discussions and allocation of actions are all neatly contained in one shell.

CONS

The software is so intuitive we have a tendency to overuse.

Vendor Response

Thanks for your review David and glad you are getting good use out of Magic Minutes. We've just pushed a new version live with better calendar integration - I hope you find it useful.

Replied March 2019

Neil

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Great tool - easy to use - ensures traceability and accurate recording of discussions / meetings

PROS

Actions can be apportioned live during the meeting. Fully interactive so able to close out actions offline, rather than running through all actions and updating in the meeting. E-mail notification of new actions - helps remind me! I can import my newly created reports and read reports from others in preparation for the next meeting- this allows discussions around actions rather than listening to parrot-fashion presentations.

CONS

Signing -in initially was a slight issue but nothing that couldn't be resolved easily and quickly, otherwise no cons to speak about.

Vendor Response

Neil - we love the point you make about not having to listen to someone reading out their reports. Such a waste of time when we can all read them in our own time before the meeting. This has the added benefit that we have all considered the points made and are better prepared for a constructive debate.

Replied January 2018

Sarah

Mechanical or Industrial Engineering, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Magic Minutes is a fantastic product for running meetings

Excellent software for taking minutes & ensuring actions are distributed to the responsible person.

PROS

The software allows you to capture the salient points in meetings. It also allows you to create actions which are then distributed to the person responsible for the action, both within the software itself as well as via the user's email application.

CONS

At present there are no proforma settings available aside from meetings to allow users to use the software for other purposes. However, I understand that the developers are working on this.

Vendor Response

Sarah, thanks for your review. This version doesn¿t have template agendas as such, but you can create a meeting as a follow on of a previous meeting. For repeat meetings this is ideal as it brings the agenda, attendees and even the actions from he previous meeting. We note though that you need a template to start fresh meetings with new people, but against a standard agenda. We¿ve added this to our development road map, so stay tuned!

Replied January 2018

Gavin

Verified reviewer

Computer Games, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Greatly improved our weekly production meetings

It has made our meetings more efficient and effective because we are no longer reliant on someone's hand written notes and unresolved action points that get forgotten about.

PROS

It helps provide structure to our meetings to keep them on track and means notes are taken and distributed automatically to all attendees. The best aspect is assigning and tracking action points as you go along which are mailed out and can then be progress checked during next meeting.

CONS

The original dashboard was a bit awkward to navigate, but the developers have been responsive to feedback and have since replaced this with a much more intuitive replacement.

Vendor Response

Thanks Gavin. Glad it is making your meetings more affective. And I agree ¿ the new dashboard is much easier to use than the original one! Thanks for the feedback.

Replied April 2019

Russell

Building Materials, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2019

Magic Minutes Review

It helps to direct and target elements of discussion, perfect for follow-up meetings and notes for implimentation of actions from meetings.

PROS

It's ease of meeting structure allows our board meeting manager to control and direct the meetings effectively. It allows time for each element and sends out notes to staff regarding actions required which can be implemented and submitted to the next board meeting notes and agenda to save time at the next meeting.

CONS

At this stage I don't have any negative thoughts about the software but I am not fully integrated into the software and use of the software.

Vendor Response

Russell - thanks for the review. Sounds like you've seen the benefit in other meetings you have attended. Time now to give it a go yourself in some of your own meetings?!

Replied April 2019

Aled

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Magic Minutes does a lot more than simply take minutes. It's now an essential tool for our business.

PROS

Minutes and actions distributed immediately. Automatic action reminders hold people accountable and ensure progress is being made. Ability to publish 'Board Pack' prior to meetings is a big advantage to my business.

CONS

The UI could be improved but I've already seen big improvements since I started using the software. I expect it will continue to improve.

Vendor Response

Aled - you wait 'till you see the next release due in a couple of weeks' time. The UI is being worked on and you will start to see clearer navigation and a bit of animation here and there. Just the beginning.

Replied January 2018

Tony

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Great solution to minute taking and distribution

PROS

Straightforward and intuitive to use allowing minutes to be taken real-time and distributed immediately with a useful reminder of outstanding action points before the next meeting with great support if assistance if ever needed

Vendor Response

Thanks Tony. We're proud of the levels of support we can give - by email and over the phone when we can.

Replied February 2018

Shelley

Education Management, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Great product

I would struggle to manage without it now. It took a bit of getting used to, but it's worth persevering. The company is continually developing it to make it more intuitive and the customer service is first class.

PROS

I run a lot of meetings in my job and this software means that it cuts down my admin time considerably and means I am being more efficient with my time.

CONS

The actions are only attributable to one person, so if you want 2 people to do the same task, you have to assign it separately

Vendor Response

Great feedback Shelley - thanks. I'm glad it has made such a difference to your job!

Replied August 2019

Matt

Education Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2019

Operational meetings

It makes it easier to set reoccurring headings for weekly meetings and set up the functionality. However from going from and a filling in exercise from a set proforma to using magic minutes has taken a couple of weeks of just diving in and using the program and some training/guidance from a frequent user to further understand its capabilities.

PROS

It sends minutes and invitations to those identified It sends actions to individuals You can upload reports Individuals can up date the progress of actions The opportunity to drag key sections from reports into the minutes.

CONS

Getting use to its functionality and potential Setting of sub-headings and keynotes as prompts for the meeting, currently being pulled from frequently used words.

Vendor Response

Thanks Matt. Another vote for better training on how to make the best use of it. We'll work on that.

Replied April 2019

Philip

Automotive, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Great tool for taking minutes and recording actions

PROS

brings discipline and makes meetings more effective. ensures actions are tracked. easy to use.

CONS

would like the option to be able to use off-line

Vendor Response

Thanks Philip. We have a few people asking about off line use so that¿s definitely moving up the priority list on our product development pipeline.

Replied April 2019

Showing 1 - 25 of 50 Reviews