All Zoom Meetings Reviews

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Barry

2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2021

Zoom Meetings - Cheap and Easy Solution for online collaboration

User Profile

MD Masoom

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

A great video conferencing/meeting platform....

My overall experience with Zoom Video Conferencing is amazing, I like everything about it if I talk about audio quality, video quality, adding multiple people and working on low-speed internet, I must say that it works amazingly on it.

PROS

I like almost everything about Zoom Video Conferencing. Mostly I like its video quality and audio quality when I use it for conversation. The way it gives me access to add multiple people to a meeting is amazing and I also like this feature the most. Overall I can say that I am satisfied with this product.

CONS

There is one thing that I want to highlight that I dislike about it and that is Zoom Video Conferencing is a little bit expensive compared to other tools, but it is worth to spend on it.

Reason for choosing Zoom Meetings

I choose Zoom Video Conferencing over these alternative products because of their amazing video and audio quality and awesome customer support team.

Herson

Information Technology and Services, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2023

A friendly tool for Online Meetings

Overall I can say that it is very useful. Instead of going outside and meeting clients face to face, through Zoom meetings you can be able to just have a virtual meeting and not waste time travelling outside.

PROS

I think one of the best feature is the video conferencing and screen sharing. Because through this you are able to communicate well with the audience, interact with them, see them in screen and allow them to talk all at once and have a wonderful online meeting experience.

CONS

Not too cons, but probably when it starts hanging or became slow especially when you are screen sharing a presentation or an excel file or maybe this is just because of intermittent internet connection.

Reason for choosing Zoom Meetings

Because it was suggested or recommended by a friend in a higher position that it is way better than any other products.

shane

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed September 2023

Zoom meeting review

It's a simple basic video app

PROS

The Convenience of the app is the best part.

CONS

The poor video quality makes it not a good app.

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2023

The closest to flawless online meetings and calls

It solves all my problems with meetings, it works as expected when none of the competition do.

PROS

It works. Others don't. Zoom adds features fast, and allows 3rd party plugins that add features faster.But mainly it just works

CONS

finding all the options and/or remembering where they were is a pain, especially if they are hidden because I as the admin, fixed them so the user can't even see them.

Reason for choosing Zoom Meetings

nothing else works reliably

Reasons for switching to Zoom Meetings

because nothing else works enough of the time

Bryan

Insurance, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2023

Easier than Teams

A good experience, we use both Temas & Zoom, and it defiantly has it's place.

PROS

Fater and easier for larger groups to use than teams. Chat features just work and nearly everyone already has it or has used it.

CONS

With large group, scheduling, calendar sharing ect Teams works better.

Kamini

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2023

Nicest option available for meetings.

Overall experience is good.

PROS

I really like the interface and how easy it is to operate this. Joining and everything is really smooth.

CONS

Only the Chat pings disturb me , and we are not given enough tools to make it like so we would have more control.

Carlos

Automotive, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2023

videocall meetings

PROS

The easy way to organize a meeting even without the software installed.

CONS

Maybe the lack of functions comparing with other similars softwares.

Manish

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Best UCaaS

PROS

Very easy to use, the user interface is simple and beautiful, fast and has all the features required

CONS

The pricing could be reduced as there are other offerings available at a lower price

muhammad imran

Internet, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2023

Best video confrensing and meating platform.

overall zoom is very helpfull for me always when i need to give lacture or to give understanding to my alll mates.it is one of the best paltform for video confrencing and meatings.

PROS

i am very glad to say that i am very satisfied with zoom application. It is most widely used in world and having best features for remotly confrencing.

CONS

two way video quality sometime becomes bad and there is sometime glitch in sound on ome side.

Anonymous

501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2023

Zoom Meetings review

PROS

We have been using it since COVID time. It is a wonderful and very helpful tool for meeting online with team members located at different locations. Zoom enabled us to work remotely and effectively from home. Use of Zoom ensure our productivity in lockdown time.

CONS

File sharing should be better. The free trial version allows meeting only up to 30 minutes.

User Profile

Leif

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Great conferencing software, couple annoyances

Overall really positive experience with the software as well as the sales and support teams.

PROS

I've tested a bunch of video conferencing options and landed on Zoom as the best. Quality is good (better than any other, but still could use improvement) and it has tons of features that I like. Really enjoy Zoom Rooms for conference rooms. I like that they are hardware agnostic. I got a Polycom Trio 8800 which acts as both the audio and the controller. Paired that with a cheapo PC from Amazon, an existing projector, and an inexpensive web cam to create a really nice solution. We add meetings to a conference room calendar and when you show up you can start the meeting with a single button from the Polycom. Very slick, although it took me a bit to get it configured properly.

CONS

It's frustrating that I have to buy both a Zoom Room license AND a pro user just to setup that room. The pro user should be included with the room since it is necessary to make it work. I really wish there was an option to start meetings with the video in the corner instead of full screen when you are the only person in the meeting. Sharing video is a bit glitchy and the audio lags. Outside of those issues it is great.

Reason for choosing Zoom Meetings

UberConference doesn't have a video sharing feature or room control.

Reasons for switching to Zoom Meetings

Join.me just didn't provide the features and support I wanted. Specifically they didn't have a similar "room" option. Also, their software in full screen still showed a bunch of stuff around it instead of just showing the other users full screen with tiny controls at the top like Zoom does.

John

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

The industry leader in my opinion!

In a post COVID-19 world, Zoom has enabled our business to maintain is epic culture and stay connected with our teams, vendors and friends. Zoom is an indispensable tool for our business!

PROS

Zoom's ease of use, coupled with its excellent video quality and features make it the leading product in the video collaboration space and the one to beat!

CONS

Lack of branding support, occasional choppy video and audio, lack of a true MDM offering for device management are the main drawbacks with Zoom. But the sky is the limit and i'm sure Zoom will continue to improve on the product.

Reason for choosing Zoom Meetings

Lifesize was overpriced and under performing. the support structure was lacking as well. We weren't as impressed with the video and audio quality of the product either.

Reasons for switching to Zoom Meetings

Google didn't offer the robust management and support that Zoom offered. additionally, we received numerous feedbacks regarding the clunkiness and usability issues associated with Meet. Zoom was the logical choice to fill the gaps and provide a better end-user experience.

JOSE

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2021

Moving to Zoom

My experience with Zoom Meeting is excellent. It meets virtually all the requirements I need for my online meetings and classes. In the area where I live the Internet connection is not very good, but I still have no problems using Zoom.

PROS

For my work, the most important thing about a videoconferencing platform is simplicity and reliability. I found both in Zoom. Moreover, it became a very popular platform and nowadays it is known to most people. That simplifies the organization of meetings and classes quite a lot. It also has permanent updates and improvements. One of the features that I liked the most from the beginning is that it works very well on virtually any device, both mobile and desktop.

CONS

I would like to further customize the welcome screen that is displayed to participants before the meeting starts. Also the window to join a meeting could be improved, at least in Spanish language (I use Zoom in Spanish). The messages are not totally clear and some people get confused, especially when using the platform for the first time.

Reason for choosing Zoom Meetings

I chose Zoom because I found it more reliable and better suited to my needs.

Reasons for switching to Zoom Meetings

I switched platforms because Zoom offered me a much better service, in every way, for practically the same price.

Anonymous

10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Excellent program for HR meetings.

My experience has been fantastic, I could say that the costs have gone down with this software, I think that the efficiency has improved and the support has been better in terms of speed of resolving concerns, the recording is light, it can be hosted in the cloud or downloaded , there are always links available and it is easy to share with everyone on the team.

PROS

What I like the most is that it is very easy to find the most used options, enlarge the screen, record, invitation, etc.This speeds up when we are generating a demo with the whole team, which was one of the reasons why we changed it or used it alongside the other software.

CONS

i think the internet connection is not as compatible as the old software we used, we believe it was a failure to install but we can solve it by changing the operational network.

Reason for choosing Zoom Meetings

I think I have read many positive opinions.

Reasons for switching to Zoom Meetings

I think it was mainly due to optional features that were more visible, the change was partial, only zoom is now the main one we use and google is secondary.

Steven

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Director Information Technology

Saved us when everyone began working from home during COVID. Zoom has changed our business and it will continue to be used for the majority of meetings. We have since begun using Zoom Phone which is extremely simple to set up and simple works. It's only been about a year with using Zoom Phone but we have not had any issues.

PROS

My colleagues did not require much training to use Zoom Meeting or to transition to Zoom Phone because they were already familiar with the Zoom interface. Amazing quick and simple to set up for an entire company. The administration is very intuitive and rare that i need to contact support. Support has been great.

CONS

Support is offshore. This is typically not an issue but sometimes there is a language barrier.

Reason for choosing Zoom Meetings

Zoom was overwhelmingly selected by everyone at my company for its simplicity. Simple to use but still has all the features that everyone wanted. There was no compromise.

Reasons for switching to Zoom Meetings

Goto Meeting is way more expensive and has issues. Replaced Mitel for Zoom Phone.

Mohammed

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2021

for effective remote collaboration and remote communication, nothing has worked as well as Zoom

From using zoom to conduct interviews of job applicants, to sharing screens for remote self-troubleshooting, to live broadcast of our events via multiple platforms, zoom has been a very valuable resource to us. It has made communication with field teams much more productive and helped us save considerable time of field monitoring and visits.

PROS

The virtual backgrounds and filters always added a touch of fun to our video conference meetings. In terms of more useful features, there are just too many to choose from, but one of my favorites has been being able to share my presentation slides as my virtual background. Also being able to record meetings and generate near-perfect transcripts saves us a lot of time and money otherwise spent on secretarial services.

CONS

There should be more lower video resolution options available to allow for easier usage in areas with low internet connectivity.

Reason for choosing Zoom Meetings

The features were much more comprehensive. And they offered better integration with the microsoft tools we were already using.

Reasons for switching to Zoom Meetings

There seemed to be a mass exodus to zoom that happened at the same time. With most of our partners switching to zoom as their preferred conferencing software, so we followed suit.

Henry

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2019

Favorite software I use daily

Solves the problem of meeting with people outside of the office with great quality audio, video and sharing. And constantly adding new, great features!

PROS

I've used meeting software like this for over 10 years, Zoom rocks and is so much better in so many ways - especially the important stuff like it JUST WORKS!

CONS

Really not much at all - I like everything about it. I guess it almost has too many features so you need to dig in and learn the software and custom-tailor it for yourself. For example, you can have it auto-record meetings for you every time. But that option is buried about 10 menu options deep - but it works great!

Reason for choosing Zoom Meetings

Zoom was just the easiest to use and worked the most often.

Reasons for switching to Zoom Meetings

Zoom is easier, better, cheaper and works more often. Just all around head and shoulders above.

Jane

Music, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT