Zoom Meetings Software

Zoom Meetings Software

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FrontRunners 2021

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About Zoom Meetings

Zoom Meetings is a cloud-based video conferencing software solution that allows organizations in the educational, financial, health care, and government sectors to conduct virtual meetings and collaborate in real-time using integrated communication tools. Users can utilize HD video and audio to virtually communicate with meeting participants in any video call. Features include unlimited voice and video conferencing, screen sharing, messaging, video webinars, virtual workspaces, and more. With Zoom Meeting's built-in collaboration tool, employees can share their screen and interact during any online meeting. Zoom's video conferencing platform allows users to host unlimited meetings using a free plan. With Zoom's pro plan, users have access to basic conferencing features...

Zoom Meetings Pricing

Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small & medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)

Starting price: 

$14.99 per month

Free trial: 

Not Available

Free version: 

Available

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Zoom Meetings User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 11,210 reviews

Barry

Company size: 2 - 10 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

August 2021

Zoom Meetings - Cheap and Easy Solution for online collaboration

User Profile

Ramesh

Verified reviewer

Company size: 201-500 employees

Industry: Legal Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Best app for beginners as well as hard users and accessible to large number of audience.

It really helped me to continue with my professional activities during peak pandemic Covid-19 and since then my experience remained awesome.

Pros

This is easy to use for every category of user and the quality which it provides to user is really amazing even during the internet instability.

Cons

As far as dislikes concerned I unable to trace out any.

Reasons for switching to Zoom Meetings

My professional requirement insisted me to switch.

User Profile

Carlos

Verified reviewer

Company size: 501-1,000 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
5

Functionality

out of 5

May 2022

Zoom meetings: how to do exactly what you promise and nothing more.

Our primary function with Zoom has been reaching the not so tech savvy users into the remote work environment and then use it as the gate or initiation platform for more job focused software like Teams or Slack.

Pros

It is a feasible and easy to access tool for even the most basic users.

Cons

The fact that they stuck with their original functions for too long and did not develop further into the needs of the market that chose them as the default software. To me, a considerable lack of insight and missed opportunity, a huge one.

Reasons for choosing Zoom Meetings

Because it was the more widespread and known alternative during the pandemic and the remote work migration. It meant the less effort in training, installation, integration, etc.

Reasons for switching to Zoom Meetings

Teams was too "big" for basic users. We still use it as our work environment but Zoom is used for job applicants, trainees, consultants, clients, suppliers and such.

Danish

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

July 2021

Very Good day to day use tool.

Never been disappointed with it. Fantastic experience.

Pros

The fact that i have been using Zoom from more than 2 years, it has become my most important tool to connect to my clients and internal teams. Almost everyone knows how to use it and those who don't get to it in a click or so. The app structure is very simple. Video/Audio quality is far good. Mobile application adds value. I usually use mobile app to connect to the internal meeting while driving and does not have to open my laptop every single min for any connectivity.

Cons

Easy to use and quality of the video and audio. Its launch time is very less and everything on the screen is pretty staring forward. Recording meetings is wonderful and it even notifies other users that recording is going on. Mobile app is my fav.

Reasons for choosing Zoom Meetings

It is was not that expensive and all my friends had a good experience with it. They recommended a good product.

TeHilla

Company size: 501-1,000 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
3

Functionality

out of 5

June 2022

Improvements Needed

Zoom was a platform I was introduced prior to the pandemic however after the pandemic it became more frequently used. If used it for meetings and for classes however I prefer other platforms. Audio is often unclear and the platform could benefit from some added features to make its use easier for classes.

Pros

Facilitates classes and meetings Easy to use Free for one hour sessions

Cons

No warning before camera and mic is opened Audio often unclear

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