

Ooma Office Software
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About Ooma Office
Ooma Office Pricing
Ooma Office costs $19.95 per month per user, including one toll-free number.
Starting price:
$19.95 per month
Free trial:
Available
Free version:
Not Available
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Ooma Customer Dashboard
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Ooma Office User Reviews
OVERALL RATING
Showing 1 - 5 of 141 reviews
Bernard
Company size: 11 - 50 employees
Time used: Less than 12 months
Review Source: Capterra
September 2021
Not a bad solution but very basic

Robert Wallace
Verified reviewer
Company size: 2-10 employees
Industry: Legal Services
Time used: Less than 2 years
Review Source: Capterra
December 2019
A Solid Option For Small Businesses
The Ooma platform has been great for our office. The apps and web portal give us everything we need to have a customized set up. The only problems we've had have been hardware related, and those were resolved by their support team.
Pros
The Ooma Business platform is pretty robust and easy to setup and use. We've been able to deploy phones and fax and our clients get a professional experience when they call us.
Cons
There are a couple of quality of life features missing, i.e. you can text from mobile, but not from desktop.
Reasons for choosing Ooma Office
The price, features, and reliability.
Reasons for switching to Ooma Office
Limited functionality and difficult setup/management.
Alexis
Verified reviewer
Company size: 2-10 employees
Industry: Law Practice
Time used: Less than 12 months
Review Source: Capterra
November 2020
Love the mobile application along with the desktop application
My overall experience has been amazing. You get a professional quality phone system with the same exact pricing as our previous analog phone system.
Pros
With the mobile phone application, it is extremely easy to disguise my personal cell phone number with our company phone number. The mobile application also has a built-in text message feature with unlimited ability to send and receive messages. As to the desktop application, the ability to place and receive phone calls, text messages, and send faxes really makes the Ooma platform ideal for small businesses such as ours.
Cons
The only thing that I do not like about the software is some of the features with respect to the tutorials that Ooma has available to ensure the staff becomes familiar and comfortable with the use of the program. There are several features such as Call Park, Call Flip, and a few others. While these features are amazing in theory they are somewhat difficult to learn how to use them.
Reasons for choosing Ooma Office
I did not need to purchase a server system in order to use the program. All I needed was about a $100 switch and some data lines.
Reasons for switching to Ooma Office
Needed a virtual secretary which our previous phone provider wasn't offering at the time of the switch.
Anonymous
Company size: 2-10 employees
Time used: More than 2 years
Review Source: Capterra
March 2022
Ooma Office - Best Phone System for Small Business
Worked elsewhere and every change had to be made by technical support. Love being able to alter the call flow based on changes to the business. Much quicker and cheaper to do it yourself.
Pros
Great low-cost business phone system. Easy to set up call flows and add new team members or groups. All call are directed to the receptionist first and then to the rest of the office.
Cons
Initial Ooma phone purchases are expensive but you cannot be the value for the monthly service.
Chet
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
September 2021
Ooma Office delivers
We have saved a lot of money and at the same time have been able to add a lot of features and integrate flexibility into our communications.
Pros
The virtual assistant is great and saves a lot of time and effort with incoming calls. Also, the feature that captures voicemail and e-mails them to you as an audio file is great.
Cons
There is really nothing to dislike. There really are no weaknesses.
Reasons for switching to Ooma Office
Cost.