

RingCentral MVP Software
FrontRunners
About RingCentral MVP
1 / 3



Image 1 of 3
Message - Video - Phone
Other Top Recommended VoIP Software
RingCentral MVP User Reviews
OVERALL RATING
Showing 1 - 5 of 945 reviews
Anjan
Company size: 11 - 50 employees
Time used: Less than 12 months
Review Source: Capterra
May 2021
Seems a like Zoom copy without the Zoom features

María
Verified reviewer
Company size: 10,000+ employees
Industry: Banking
Time used: Less than 2 years
Review Source: Capterra
April 2022
Sensational and outstanding tool for unified communication.
Ability to make HD video and voice calls. Ease to conduct online meetings.
Pros
It's simple to send instant messages to my colleagues with this tool. It's enables me to make high quality phone calls.
Cons
To make HD and clear voice and video calls,stable internet connectivity is a must to have.
Michelle
Company size: 51-200 employees
Industry: Non-Profit Organization Management
Time used: Less than 2 years
Review Source
May 2022
Affordable and Intuitive Option for Small Business
We were looking for an affordable, integrated platform that can be used for both internal collaboration and as an external calling solution. Our staff is grateful to no longer give out their cell numbers for calls, but to be able to get calls forwarded through the app. Overall, RingCentral MVP was easy to implement and we're satisfied.
Pros
RingCentral is convenient and easy to use, especially where we need it most- that is, making calls and sending texts to our clients and external partners from our app or desktop. Even for staff members who don't have extensions, it's easy to forward Voice Messages via email, since they come in as an attachment. Our team was moving from a dial-only system and had reservations about transitioning to a feature-rich cloud based phone line- but everything is easy to use and straightforward, from integrations to scheduling to sharing files. We weren't expecting that we'd use the reporting feature, but that also comes in handy as we can collect data on who is making calls and sending texts at what durations and who is successful in connecting, all which supports time management for our caseworkers.
Cons
Periodically, customer support will have you waiting for a long time. When there's a technical glitch, this can be an issue. However, it's only happened an handful of times, and we're overall satisfied.
Reasons for choosing RingCentral MVP
The pricing was better vs enterprise versions of the other platforms, and our sales team was able to set us up very quickly.
Shannon
Company size: 11-50 employees
Industry: Consumer Services
Time used: More than 2 years
Review Source: Capterra
April 2022
When your product is good, you don't need to rope people in
Really sub-par.
Pros
RingCentral sales people promise functionality that doesn't exist.
Cons
The workflow didn't work as promised. I asked the sales person to confirm they could do a particular flow and he promised me he could. As soon as implementation started, sales person disappeared. The tech tried to make it work but it's not exactly as promised (even though my old PBX system could do it) and the workaround he made was so complex that now I can't make any changes myself. And good luck getting support. They make it very hard to get ahold of anyone.
Reasons for switching to RingCentral MVP
Wanted a cloud-based system.
Brian
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
April 2022
Super Powerful System
My overall experience has been excellent. Same goes for all of our clients that have switched over as well. No complaints.
Pros
Support system is great. Hardly any down time whatsoever. Also very price competitive. Strongly recommend this system to any organization looking for a highly reliable VOIP service.
Cons
Like with any new phone system, there will be a learning curve but Ring Central has a great support and training system.
Reasons for choosing RingCentral MVP
Features, benefits, pricing and the fact that they hardly have any downtime.
Switched From
Reasons for switching to RingCentral MVP
Needed a more robust system with greater features.