RingCentral Office Software


 

RingCentral Office is a cloud-based business phone solution that offers business communication tools and helps to optimize communications for voice, fax and text. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling.

RingCentral Office is a fully integrated mobile-based phone system offering organizations the flexibility to keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones. The RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other top cloud business applications such as Salesforce CRM, Box, Dropbox and Google Docs.

RingCentral Office gets businesses up and running within minutes. All phones are ready for immediate use and setup. Administrators can empower employees to manage their own phone preferences without IT help.

RingCentral Office gives businesses increased value with a range of features most relevant to their needs. It’s cost-effective with no significant upfront capital expenditures and offers low, all-inclusive, monthly pricing. 

 

RingCentral Office - Mobile access
 
  • RingCentral Office - Mobile access
    Mobile access
  • RingCentral Office - Mobile access
    Mobile access
  • RingCentral Office - Userability
    Userability
  • RingCentral Office - Cloud-based
    Cloud-based
  • RingCentral Office - All-inclusive
    All-inclusive
  • RingCentral Office - Dial coworkers
    Dial coworkers
Supported Operating System(s):
Web browser (OS agnostic)

217 Reviews of RingCentral Office

 

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Software Advice Reviews (51)
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Showing 1-20 of 51

Orion from Oak Creek Homes
Specialty: Professional Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

Ring Central - highly recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have 20 locations all using Ring Central and it's a huge help.

Pros

Hard and Softphone capable - if you have people like me that travel around, having an easy to use softphone is mandatory
Great Android app - app works just like you'd hope for it to
Simple call recordings
Easy conference

Cons

Backend dashboard is a little clunky but it's fine once you figure it out
I really wish they added the ability to function as a call tracking system as well

 
 

Emily from Consure Medical
Specialty: Professional Services
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Pretty Good VOIP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great Customer Support. Quite a few features to choose from. Many options for different size companies.

Cons

It was not so easy to setup or learn to use. It did require extensive assistance from customer support.

 
 

Meredith from OrthoNC
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Lots of Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Lots of options to do conference calling, group texts, voicemail to e-mail, very high tech and easy to use

Cons

a lot of features that may take a while to learn everything and staff can get overwhelmed with so many features.

 
 

Rodney from Heard County Schools
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

RingCentral

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love being able to take my office phone calls on my cell while away from the office. The fax feature from my phone is invaluable, and I love the GLIP app which allows me to have "facetime" meetings with my team.

Cons

There are times when the GLIP app can be unstable. We have five schools right now and we only have 3 of them using RingCentral right now. The biggest con is that it takes forever for our current phone company (BIRCH) to release our numbers!

 
 

Phillip from Computer Software
Specialty: Healthcare
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Phone System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The phone system is easy to use. Not Confusing.
Customer service was actually pretty good.
The system was reliable. A few times they had issues where we couldn't log in, but that happened maybe twice over a year's span.

 
 

David from Hunter Vision
Specialty: Healthcare / Medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

RingCentral app!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The RingCentral app is very straight forward, and simple to use! It does exactly what you need it to do. Which is make calls and send texts.

Cons

The cons for this app is the integration issues. It doesn't appear to integrate with the apps we primary use. It also had quite a few dropped calls, or just random errors.

 
 

Scott from Allcom Electric
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

It does what it is designed to do, but just doesn't grab me

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It works. Cloud based setup that doesn't require hardware. Nice looking application. Easy to use.

Cons

No method of tracking calls or metrics It just doesn't do much outside of answering phones for you. Customer service was lacking when I used it.

 
 

Rebecca from Pinnacle Group
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Incredibly Helpful for Virtual Work

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easily transfer calls to any number all online. I love the ability to review all messages in the application allowing me to be anywhere (away from my phone). Being able to send and receive fax messages through the system is huge as well!

 
 

Analise from Dynasty Home Health Care Agency
Specialty: Healthcare
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Use for fax only

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Use this software for our e-fax. It's worked well for us so far. We get our faxes right to our email and it makes the fax process a lot easier and definitely faster.

Cons

Experience delays sometimes. Sometimes faxes won't be received from us and we will have to resend a few times.

 
 

Angela from Lynx
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Streamlined UI and Easy Function

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easily read and understood user interface, intuitive really. Straightforward and the desktop app is convenient.

Cons

Customer Support is based out of the US, a little tricky to understand the reps but they were still able to handle issues efficiently and effectively.

 
 

Ivan from Americ Machinery
Specialty: Professional Services
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Easy and convenient IP phone systems

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

it is easy to administrate the phone system from anywhere and have app for your phone and have the mobility needed for any company. if you need to change times, add a message, send a fax or change the workflow for the system.

Pros

easy to use
add new features included in the price
convenient administration from apps.

Cons

the international calls are little above the average.

 
 

Bevin from Brigham and Women's
Specialty: Healthcare
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Ring Central is terrific!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

RingCentral is a good value.

Pros

Being able to listen to messages and track calls via online platform is truly a breeze and saves me and my team time!

Cons

Getting used to the software as well as the call system is not particularly intuitive, so it takes some time.

 
 

Desirae from ClientsFirst Consulting
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Ring Central

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For the time I used it, I found this app to be full featured and very functional. I especially liked the mobile app that allowed me to take service calls while on the go. It seemed easy to manage and customize.

Pros

Mobile app

Cons

Dialing out with the app seemed to be an issue for us, but it may have been our settings.

Advice to Others

Give it a try, I think you'll like it.

 
 

Belinda from YOST INC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Ringcentral makes life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using RingCentral for a few years. It makes it easy to fax, call, and forward calls and update.
I highly recommend.

Pros

Easy access from the internet.

Cons

I wish it was easier to flow through the pages.

Advice to Others

If you have incoming calls to an 800 number this is an easy way to keep up with calls

 
 

Josh from Nexus eWater
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

What we ultimately went with

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

We reviewed a few services while trying to find a VoIP and this is what we ultimately decided to go with.

Pros

The handy mobile app, pretty scalable features, was easy to setup. The fax service is really nice and one of the reasons we decided to switch from the previous product we were using.

Advice to Others

Not really advice so much as a comment: when we were researching VoIP options we heard the customer support staff weren't very good but we haven't had a reason to utilize them so I wouldn't know.

 
 

BC from Priorclave North America Inc
Specialty: Professional Services
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

RingCentral Works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

RingCentral works great for VOIP and offers useful features, from call forwarding to custom hold options. The iPhone app, however, is spotty. It is common for us to see that we have a voicemail via email notification, but no message replay on the mobile device.

Pros

It is very hand to be able to forward actual messages to other company members. I also like being able to send calls to my land line. And compared to three other VOIP providers for business, the pricing is the best.

Cons

The mobile app! Also, tech support is pretty non-existent.

Advice to Others

If you don't mind resetting the mobile app, RingCentral is a reliable VOIP option.

 
 

Gram from Zenefits
Specialty: Software / IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Good Tool which more or less does the job

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used the tool for over 3+ years. It is generally fairly stable, though we did experience issues when we expanded into different geographical areas. We did have issues with them and eventually everything did get sorted out. They have some good features which are impressive. The dialer is easy to use and operate. We were also able to use their IP phones which were pretty smooth.

Pros

Good Call Quality
IP Phones

Cons

Customer Service can be better

 
 

Joshua from flhcs
Specialty: Healthcare
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to setup. Good customer service in the setup process. Just started using but so far everything has been great!

 
 

Reyner from Eventbrite
Specialty: Software / IT
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2016

December 2016

Good Call Center Solution for Mid-Size Organizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used Ring Central for a few years now and feel confident to recommended it. The features are easy to use and understand.
The pricing is fair.
Ring Central has a vast variety of features which I think will work for most Mid Size Organizations.They have a phone app which can be downloaded and used. We did not actually need phone lines for every rep because of its technology (I keep forgetting that name) . With this you no longer need a traditional phone. The working hours can be adjusted with the tool. You can create rules for call handling based on any business need

Pros

Good features
Integration
Call flows

Cons

Did have some downtime in the best
Customer Service is a little on the unpleasant side.

 
 

Sawon from Bloomy Controls, Inc.
Specialty: Professional Services
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Worst Phone System

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Our company purchase Ring Central thinking it would save us money by consolidating the phones and webinar. The lines are horrible. When you call someone, there's a delay then you hear your own voice in the background as you are speaking and you are talking over your caller too!

Pros

NONE

Cons

Not worth the aggravation...look for something else!

Advice to Others

Don't buy it!

 
 
 
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Showing 1-20 of 166


October 2017

October 2017

Great product, updates are regular and useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Reliability is most important, and it has been very reliable. We used it every week with multiple users for internal meetings, and frequently for external meetings, as well as conference calls and even webinar purposes overseas. Always worked well.

Source: Capterra
 

Robert F. from Kirenaga Partners

October 2017

October 2017

Decent product hamstrung by bottom-barrel customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Increased functionality relative to our old provider, Jive.

Pros

Functionality is decent, and covers most of what my business wanted in terms of flexibility and convenience.

Cons

The support is absolutely unacceptable. Transitioning was a major pain, and involved the RC team not adhering to the schedule we agreed on, resulting in my business losing phone coverage and having to scramble. The sales people are competent, but once they have your money you get shoveled through to people who are difficult to communicate with and aren't very interested in anything other than getting you off the phone as quickly as possible. Don't expect any follow-through at all once you're no longer physically on the phone with them, and get ready to be transferred and put on hold without notice. If you go with these guys anyway, make sure to record the name of everyone you speak with, so you can at least call out who's responsible for your bad service when you send through your inevitable complaints.

Source: Capterra
 

AJ from CTWS

October 2017

October 2017

In my experience, the customer service was not that consistent.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that this software offers so many features and that it operates on an established platform with an overall good reputation to back it up.

Cons

Unfortunately, we have not had the be best customer service experience. Some of the reps and tried the hard sell (which is real turn-off) and then you might get a rep. who respects your budget and is willing to discuss what is best for you based on that and the needs you express.

Source: Capterra
 

Michael from Cloud Tech Smart

October 2017

October 2017

Meetings comes free with RingCentral. Video conferencing you can schedule or join in a flash.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of scheduling a meeting and inviting people in the e-mail is very helpful. I love the mobile app but it doesn't offer 100% functionality as compared to the desktop version. Still, it enjoys the same level of attention to HD quality that RingCentral does, so call quality is constantly being monitored to assure your video and audio connection is as good as it can be, whether you're using WiFi or cell service to connect to the call.

Source: Capterra
 

Kim from Mendability

October 2017

October 2017

Rock Solid VoIP with great features, but on the expensive side

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's really quite something to have a portable phone system that you can use on any device that can access the internet.

Pros

Never had any downtime with RingCentral, which is a big deal to compensate for the fact that we all work remotely. It's important to feel that we can JUST call.

We had the occasional weird softrware incompatibility issues withe some USB headsets with the Softphones, but besides that, it felt like it just worked.

We have always been able to set up any menu tree, any re-routing option, any special hours of operation we wanted to, in order to suit our occasional business quirks.

They have also been quite flexible with our contract, with the occasional downgrade, even when they did not have to.

RingCentral also helps us comply with HIPAA standard, which allows us to have health-realted video calls with our clients on a secure platform. The video calls are really quite good, with little to no lag. RingCentral Meetings seems to be another one of their services that seems to just work.

The admin portal seems to get better and better, and easier and easier to use. Even though it has a very extensive list of features and options, we seem to be able to manage each individual line ourselves almost all the time and do everything we need to without calling tech support for help.

Cons

The only cons I can think of are the price (although not as high as 8x8) and the occasional (quite rare, really) long wait time to call support.

It can feel a bit overwhelming at first because of all the options and features, but once the initial setup is done, it should be fine.

Source: Capterra
 

Beck from LIHC

September 2017

September 2017

Ring Central makes meetings easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We use Ring Central all the time when we need to talk to people who are working from home or working remotely.

Cons

Ring Central seems to be a bit glitch at times, especially the web cam. On more than one occasion, we have lost video connection.

Source: Capterra
 

Brian from 4tell Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

There are other solutions other than RingCentral

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a phone service so it does work for that and at the end of the day, that's really all I need for it to do.

Pros

I like the admin portal the most. You can do everything you need to under it and manage billing and each line individually.

Cons

It's pretty expensive and it seems like you could just have a corporate cell phone plan instead at the same cost.

Source: Capterra
 

Braedan from SportsEngine

September 2017

September 2017

Great and very easy to use. Had a few outages at the beginning of service contract.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great telephony service.

Pros

Desktop application is very easy to use and figure out. Doesn't take much technology knowledge to get the service working.

Cons

In the beginning of the using the product, we had a few issues with the service dropping mid-call. This was confirmed to be on RingCentrals end too.

Source: Capterra
 

Rebecca from MSCI

August 2017

August 2017

Easy to use, affordable, icon is easy to find.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We use this application for all of our meetings with remote employees. It is really easy to set up and easy to use!

Cons

There could be a few more instructions on the initial page, for those people who might be using it for the first time.

Source: Capterra
 

Winnie from Winnie J Luk Law Firm
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Ringcentral Contact Centre/Customer Support is excellent!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The multi-level IVR enhances and connection music elevates the image of my law firm.

Pros

The support staff provided individualized attention to assist with onboarding of the software's many features and resolving concerns.

Cons

I had to find out about the contact centre services myself. My own account manager who was my first point of contact provided little assistance to me after I signed the contract. However, once I connected with the contact centre, I really felt like the team "has my back"

Source: Capterra
 

Josh from Spendsmart Networks
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Not a great Solution!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a smaller company, ringcentral worked okay for us. But as we grew the call quality we received continued to get worse. We would try to work with the support to figure out what was going on but we could never fully resolve the issues.

Pros

NONE. Quality issues on a large network that they cant resolve, we confirmed Ive done everything on my side that is possible. The other issue is that half the time I call there customer support department I have to tell them how to do there job... very frustrating.

Cons

Our company purchase Ring Central thinking it would save us money by consolidating the phones and webinar. The lines are horrible. When you call someone, there's a delay then you hear your own voice in the background as you are speaking and you are talking over your caller too!

Source: Capterra
 

Tom from Cleaning 4 Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

An awesome tool for staying in touch

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All I cared about was the ability to route call to my cell (and return calls as needed) without giving my personal cell number out. This service allowed for that, and made it easy. It was a very specific reason for me choosing them. Couldn't be happier!

Pros

Did a lot of homework for an affordable solution for one issue. I needed to route my business calls through my cell phone without giving away my cell phone number. This software allows that via an easy to use app.

Cons

The only issue you'll have is trying to stay up to date on all the new services they are always providing. I get emails monthly on a new service that is available to me, or an upgrade of some kind, and though I don't need it, I appreciate their effort to stay best in class.

Source: Capterra
 

Jaq from Lifestyle Medicine Foundation

July 2017

July 2017

Overall never had any problems, very useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to install and use in minutes, no problems with connections or functionalities, would highly recommend!

Cons

None that I have come across, it is generally very user friendly and has been great for meetings and webinars.

Source: Capterra
 

Jess from RE/MAX
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great phone system, easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More accessibility to my phone calls, faxes, and texts.

Pros

I like that I can get my work phone calls anywhere - my cell or home! I like that it emails me my faxes and my voicemails.

Cons

It takes a long time to get set up and to transfer the phone numbers from our previous carrier. But after that, I think it will be smooth sailing!

Source: Capterra
 

Davida from Partnerships in Community Living

July 2017

July 2017

I love this product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like this product a lot! I love that I can use my computer for everything and not need to have a landline phone. I can fax from my phone and receive faxes. I can review everything and save it without ever needing to print it and wasting paper!

Cons

I do not like that if I log into one computer with my extension information, I cannot then go to another computer and log in. I have to deauthorize the computer I was using, and authorize the new computer. This makes it difficult when switching between a desktop and a laptop. I do have unlimited sign ins with smart phones and tablets though.

Source: Capterra
 

Melanie from FitMetrix

July 2017

July 2017

Ring Central is far from my first choice for VOIP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I did like being able to give my clients a direct number rather than an extension, but that didn't outweigh the issues I had with the product.

Pros

I do like the voicemail feature and how it is sent to my email. It makes it easy to keep track of missed calls.

Cons

It drops connection far too often. It frequently will say it's "reconnecting". It also rarely gives me the ability to transfer calls to my coworkers when necessary. Overall, it's just inconsistent.

Source: Capterra
 

Darci from The Property Shop
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great product for property management call center

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great way for tenants to call in and inquire about rental properties or report maintenance issues.

Pros

Easy to use, instant notifications of incoming calls, all pertinent information included with message, good customer service

Cons

The ability to call customers back from the app has a delay and poor sound quality, so I typically have to write down the number and call them back from a normal line. When I'm away from my desk and only have my personal cell phone, I prefer not to use it because I don't want tenants having my personal information, so this is the only main con.

Source: Capterra
 

Justin from Roof Rx
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

This makes managing quality control for our scheduling department a breeze!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

It has helped the training in our scheduling department tremendously!
I have no complaints with this software; it has worked exactly as described and done exactly what I need it to do.

Pros

I like how well organized and easily accessible the audio recordings are plus the recording quality is incredibly clear, which has helped tremendously in making sure processes and protocol are being implemented and executed properly.

Source: Capterra
 

Alan from A&L Financial
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

RingCentral recording has been a great tool for my business and very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use and I can use it even from my smart phone.

Pros

Easy to use. You can find your recordings very easy even a person like myself who is not very tech savvy can use this tool without developing a headache.

Source: Capterra
 

millie from outward media

June 2017

June 2017

we use his for our office phones and for faxing, etc -

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

many many functions to do a lot of things - a lot of extras - getting calls forwarded to cell phones; sending email notifications that contain the message

Cons

it is a voint venture between at&t and ring central and every time we call no one knows if we should be speaking with the ring central reps or the att reps - very confusing

Source: Capterra
 
 
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