RingCentral MVP Software

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17

Recommendations

FrontRunners 2021

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About RingCentral MVP

RingCentral MVP is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling. RingCentral MVP is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones. The RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs. RingCentral MVP gets businesses up and running within minutes. All ...
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Message - Video - Phone

RingCentral MVP User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 945 reviews

Anjan

Company size: 11 - 50 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

May 2021

Seems a like Zoom copy without the Zoom features

User Profile

María

Verified reviewer

Company size: 10,000+ employees

Industry: Banking

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Sensational and outstanding tool for unified communication.

Ability to make HD video and voice calls. Ease to conduct online meetings.

Pros

It's simple to send instant messages to my colleagues with this tool. It's enables me to make high quality phone calls.

Cons

To make HD and clear voice and video calls,stable internet connectivity is a must to have.

Michelle

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2022

Affordable and Intuitive Option for Small Business

We were looking for an affordable, integrated platform that can be used for both internal collaboration and as an external calling solution. Our staff is grateful to no longer give out their cell numbers for calls, but to be able to get calls forwarded through the app. Overall, RingCentral MVP was easy to implement and we're satisfied.

Pros

RingCentral is convenient and easy to use, especially where we need it most- that is, making calls and sending texts to our clients and external partners from our app or desktop. Even for staff members who don't have extensions, it's easy to forward Voice Messages via email, since they come in as an attachment. Our team was moving from a dial-only system and had reservations about transitioning to a feature-rich cloud based phone line- but everything is easy to use and straightforward, from integrations to scheduling to sharing files. We weren't expecting that we'd use the reporting feature, but that also comes in handy as we can collect data on who is making calls and sending texts at what durations and who is successful in connecting, all which supports time management for our caseworkers.

Cons

Periodically, customer support will have you waiting for a long time. When there's a technical glitch, this can be an issue. However, it's only happened an handful of times, and we're overall satisfied.

Reasons for choosing RingCentral MVP

The pricing was better vs enterprise versions of the other platforms, and our sales team was able to set us up very quickly.

Shannon

Company size: 11-50 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

April 2022

When your product is good, you don't need to rope people in

Really sub-par.

Pros

RingCentral sales people promise functionality that doesn't exist.

Cons

The workflow didn't work as promised. I asked the sales person to confirm they could do a particular flow and he promised me he could. As soon as implementation started, sales person disappeared. The tech tried to make it work but it's not exactly as promised (even though my old PBX system could do it) and the workaround he made was so complex that now I can't make any changes myself. And good luck getting support. They make it very hard to get ahold of anyone.

Reasons for switching to RingCentral MVP

Wanted a cloud-based system.

Brian

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Super Powerful System

My overall experience has been excellent. Same goes for all of our clients that have switched over as well. No complaints.

Pros

Support system is great. Hardly any down time whatsoever. Also very price competitive. Strongly recommend this system to any organization looking for a highly reliable VOIP service.

Cons

Like with any new phone system, there will be a learning curve but Ring Central has a great support and training system.

Reasons for choosing RingCentral MVP

Features, benefits, pricing and the fact that they hardly have any downtime.

Switched From

RingCentral Office

Reasons for switching to RingCentral MVP

Needed a more robust system with greater features.

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