EngageBay CRM vs Squarespace

RATING:

4.7

(688)

EngageBay CRM has 688 reviews and a rating of 4.65 / 5 stars vs Squarespace which has 2940 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (688)
4.6 (2940)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 18, 2024
April 8, 2024
Pros/Cons
  • Pros

  • EngageBay's customer support has been very responsive and helped me resolve an implementation issue almost immediately.
  • This is basically like hubspot but without the expensive price tag. You'll probably get everything you need and more.
  • Cons

  • It’s hard to edit email Templates and landing pages.
  • Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
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  • Pros

  • It was so easy to use and the themes were stunning, site animations were awesome, and there is a lot of integration and built features that make creating a business easy.
  • Customer service is awesome, and they're more than willing to help you with complex requests, such as coded integrations.
  • Cons

  • There are some missing features here and there that can be difficult to find workarounds in their templated pages.
  • When I made a mistake while building the website I found it hard just to undo that one mistake, often I’d have to start a large section again.
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Pricing Range
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$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos