Good value for money and they're always working on new features. Their dashboard for each of our sites provides useful information and it's very easy to digest the different data points.

The API's are extremely powerful and a great feature.

Ease of use, outstanding UI and UX. Responsiveness of the team (I can't believe how much of my wish list has been implemented).

M still learning the platform, but have been thrilled with the results and customer support I have received.

GoSquared provides historical and real-time website analytics that are easy to understand and filter through. Their support team is super responsive and great to work with.

I like the ease of access and attractive presentation of data. A single click reveals the key information at a glance.

From initial review to implementation has been amazing. Customer support outstanding.

Great for real-time analytics on site visitor activity. The live-chat feature works like a charm too.

This is a programme that is so easy to pick up with such clever capabilities.

GoSquared is a powerful, high-quality analytics suite that is well worth spending the money on.

There are a few issues that we have found, but honestly have failed to report because they are so minor. And we can always get what we need on the desktop version.

Overall, it worked for our company in the early stages of our user numbers, but at some point we outgrew it and had to look to other solutions.

This after you even pay, they will take away features from you until you contact their customer service, which AGAIN DOES NOT REPLY.

Lightweight web crm solution with smart groups and nice interface.

I'm still learning the platform, but have been thrilled with the results and customer support I have received.

They were great in helping us to get set up and want us to succeed using it.

First off, ease of integration with 3rd-party tools such as Zapier is a big plus. Setup is not a big headache.

GoSquared also provide excellent and friendly support and services. GS provide great tools for learning more about customers and a simple interface with great dashboards and plug-ins.

I absolutely love this program and I personally use it to maintain my social media presence. It is awesome to set a schedule of posting and you can share with a team if you need to.

The UI is good, Seeing all your social media status and replying to the comments you received on one platform is an amazing feature this is the reason I still use this.

It doesn't have many features that aren't included in a given social media platform's native scheduling app, and in many cases it's actively worse due to a lack of proper licensure.

Regardless, use caution if you choose to utilize Hootsuite. Poorcustomerservice #hootsuite #socialmarketing #marketingandadvertising #marketingcommunications #bad #poor.

I've had a great experience with Hootsuite. I've never had to lean on their support team, but my experience as a user has been very positive.

Plus it's inexpensive, which makes it perfect for small businesses looking to save time and resources.

The best thing that I like about Hootsuite is analytics. The analytics provided by Hootsuite is very detailed and helpful.

I don't like when  you are switching back and forth from planner to content you loose your spot in the planner and have to search for the day you were on.

I appreciate Hootsuite's commitment to supporting nonprofits in offering discounts that make it affordable for us to use with our team.

Great social media management platform. I love how it integrates with all the social media platforms like Twitter, Facebook, Instagram, LinkedIn, Google+ and YouTube.

Amazing tool must go for it even if you use free version you will be amazed by the services they offers you in free trial plan.

My overall experience with Hootsuite has been wonderful. I like managing my different social media networks with ease.

I love the ability to see all of your social media content and accounts in one glance. Saves time and helps you be more productive.

They had great pricing for nonprofit use, it is intuitive, and it has good customer support.

Hootsuite is fantastic for scheduling most social  media. I find the dashboard easy to use and the analytics extremely valuable.

Hootsuite is fantastic, and I love the ease of use along with many functions and customizations.

I like the easy access to various features that proliferate my social media growth. The easy scheduling feature and monitoring is great too.

I called and mentioned that we were having problems cancelling from the back office. They told us to try again in a few hours we did still nothing.

Very happy with Hootsuite and appreciate the automation we can enjoy because of their platform.

The ability to schedule multiple posts for multiple social media platforms was great. Perfect if you manage multiple Social Medias for the same organization.

US Dollar

Award-winning software for subscription businesses to manage the full lifecycle of their customers. 

The platform offers advanced analytics and multi-channel messaging to better understand, segment and engage with customers. 

It offers intuitive real-time web analytic dashboards to better understand web traffic for customer acquisition.

GoSquared also provides intelligent live chat software to capture more of that traffic to sign-ups. 

Pricing is based on a monthly subscription and support is extended via live chat, email, phone and documentation.



LongDescription

Internal Chat Integration

Referral Tracking

Multiple Site Management

Offline Form

Contact Management

Lead Management

Email Marketing

Mobile Access

Proactive Chat

Transcripts/Chat History

Pageview Tracking

User Interaction Tracking

Marketing Automation

Time on Site Tracking

File Sharing

Segmentation

Website Visitor Tracking

Real-time Consumer-facing Chat

Interaction Tracking

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Lead Qualification

Third-Party Integrations

Canned Responses

Campaign Management

GoSquared scales with the size of your customer base.

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

GoSquared

In Person

Live Online

Webinars

Documentation

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place.

Hootsuite is a cloud-based social media management solution for organizations and businesses to collaboratively carry out campaigns across various social networks such as Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube. 

You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. 

As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care. Push your results further and get more from social faster with Hootsuite. 

<li> Save time by crafting and scheduling posts for Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest and Youtube from one dashboard. 

<li> Fine-tune how your teams collaborate by assigning tasks, managing approvals, and monitoring team performance. 

<li> Reach more customers, grow your engagement, and drive conversions by automating your posts to reach your audience at the best times. 

<li> Turn real-time data into strategic insights by monitoring mentions of your brand, key industry topics, and your competitors.  

<li> Streamline how you deliver customer care and support by sending incoming messages across your social profiles to the right people in your organization. 

<li> Get a better understanding of what your customers want with analytics and easily gather those insights into customizable reports.

<li> Reach beyond your dedicated followers and drive new customers to your brand by managing and reviewing your social advertising performance. 

<li> Level up your skills with industry leading certifications, training, and strategic coaching with our experts.

<li> Seamlessly manage and maintain your social presence from anywhere, at any time, with the Hootsuite mobile app. 

<li> Discover new tools—or connect your existing technology—with 200+ best-of-breed technology partners and applications in our ecosystem. 


Commenting/Notes

Tag Management

Real-Time Analytics

Engagement Tracking

A/B Testing

Pre-Approved Content Library

Website Analytics

Multi-Channel Marketing

Surveys & Feedback

User Management

Multi-Channel Management

Text Analysis

Mobile Alerts

Lead Engagement

Influencer Tracking

Email Alerts

Customizable Reports

Access Controls/Permissions

Activity Tracking

Multi-Channel Campaigns

Customer Segmentation

Activity/News Feed

Brand Tracking

Progress Tracking

Real-Time Monitoring

Multi-Account Management

Real Time Editing

Sentiment Analysis

Single Sign On

Calendar/Reminder System

Competitive Analysis

Project Management

Task Planning

Approval Process Control

Categorization/Grouping

Multi-Campaign

Communication Management

Publish Scheduling

Customer Database

Digital Asset Management

Configurable Alerts

Audience Targeting

Calendar Management

Automated Publishing

Customizable Fields

Collaboration Tools

Content Library

Assignment Management

Social Listening

Campaign Scheduling

Social Performance Management

Template Management

ROI Tracking

Data Import/Export

Campaign Planning

Customer Support

Employee Engagement

Customer Experience Management

Content Management

User Profiles

Social Media Monitoring

Dashboard Creation

Multi-Channel Data Collection

Survey/Poll Management

Impact Measurement

Compliance Management

Real-Time Data

Performance Metrics

Employee Advocacy

Real Time Comparisons

Data Security

Content Discovery

Multi-Channel Social Integration

Multi-Channel Communication

Media Library

Filtering

Benchmarking

Web Traffic Reporting

Role-Based Permissions

KPI Monitoring

Social Media Integration

Real-Time Notifications

Workflow Management

Real-Time Updates

Event Triggered Actions

Visual Analytics

Image Editing

Review Monitoring

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Predictive Analytics

Data Visualization

Reputation Management

Automated Scheduling

Free - 1 user / 2 social accounts
Professional @ $49/month - 1 user / 10 social accounts
Team @ $129/month - 3 users / 20 social accounts
Business - starting @ $739/month - 5 users / 35 social accounts
Enterprise - contact for pricing, unlimited users / 50+ social accounts

GoSquared vs Hootsuite

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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