Peek Pro vs Lucky Orange

RATING:

4.7

(774)

Peek Pro has 774 reviews and a rating of 4.71 / 5 stars vs Lucky Orange which has 198 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (774)
4.7 (198)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 15, 2024
May 23, 2024
Pros/Cons
  • Pros

  • Simple, easy to use, great team backing you up as an extension of your own organization.
  • For small businesses or businesses just starting out the fact that there is no cost to the business is awesome. The small Peek fee is passed on to the customer.
  • Cons

  • The learning curve at first can be a little frustrating, but I think that is to be expected with any new software.
  • The setup was layed out crazy no one could really understand it it would also take up too much time trying to figure it out.
Read all user reviews
  • Pros

  • Very easy to use interface and even the funnel feature is very useful for e-commerce.
  • It does everything you need, from heatmapping, mouse tracking, funnel and form analytics. Regular email reports are incredibly helpful.
  • Cons

  • The load time is awful, and they the most annoying sound that plays when a user comes to your site that is on be default.
  • Also, all the plans have the same features (all), there are no smaller plans with less features (I just use the recordings and the basic analytics, but it has chat popups, heatmaps, survey popups).
Read all user reviews
Pricing Range
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos