Simple, easy to use, great team backing you up as an extension of your own organization.

For small businesses or businesses just starting out the fact that there is no cost to the business is awesome. The small Peek fee is passed on to the customer.

The learning curve at first can be a little frustrating, but I think that is to be expected with any new software.

Great fit for our small rental & shuttle operation. Huge time-saver, very happy.

This has been a terrible experience. If you want to get paid for your reservations or damage deposits timely, I recommend avoiding Peek at all cost.

The onboarding team was amazing. Knowledgeable, efficient and very patient.

Advanced pricing and availability rules. Potential to integrate with other marketing software.

Customer service is wonderful, the software is very user friendly easy.

We appreciate the ease of a cloud based payment system, as well as the easy to navigate interface.

Integrated waivers, able to use app when out of cell range, great booking features, awesome analytics.

This software does everything and it is easy to use. Easy to set up and excellent customer service.

Being able to customize Peek PRO to the business' needs was to me, the best part about this product.

For the money, it is an incredible booking service that I would recommend to all of my friends.

Its easy to use, I get my scheduled lessons in peek, it's reliable to give notices, all the information is in each schedule and it is nice to have everything automated.

The customer support was excellent. They met all my needs for what I needed.

Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.

We really like the simplicity for setting up new products. And appreciate the software updates that continually improve the booking software.

Sales team was extremely helpful and honest, giving me an excellent overview of the capabilities of the software.

The setup was layed out crazy no one could really understand it it would also take up too much time trying to figure it out.

Peek is allowing us to automate so much of our process & streamline online booking. We are very excited for the revenue growth.

Super easy to use and easily integrated into my current organizational platform.

They have options of how to set up different types of operations, so it's good to have someone to work with.

Overall great software with some room for improvement.

Our overall experience with this product was a frustrating one. Initial set up was done quickly but we were not guided on how to continue.

I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.

The system is simple to use and easy to learn. When necessary, customer support has been excellent.

In some situations this created a problem because the customers account would have $250 in held funds until the original $100 was returned. We found a work around, but it wasn't ideal.

Possibly fraudulent - definitely misrepresenting their service and product.

Once I started going into the system, I became more familiar with the features and appreciated how easy and user friendly the system is for me.

Again, the customer support, ease of scheduling for our customers, ease of check in are all great.

Great Customer Service and Easy User Interface.

I really love so many things about the software. I love how easy it is to make a reservation, to check rosters, financial reports, invoicing, automated email follow ups, etc.

The load time is awful, and they the most annoying sound that plays when a user comes to your site that is on be default.

Also,  all the plans have the same features (all), there are no smaller plans with less features (I just use the recordings and the basic analytics, but it has chat popups, heatmaps, survey popups).

Absolutely flawless at the current price point. Lucky Orange offers just about everything you'd expect from more expensive competitors.

Easily worth the money to learn who is visiting and how customers perceive your website.

Very easy to use interface and even the funnel feature is very useful for e-commerce.

It does everything you need, from heatmapping, mouse tracking, funnel and form analytics. Regular email reports are incredibly helpful.

This caused some confusion, but nothing that would hinder the use of the tool.

Great product, awesome support, easy to setup/configure and helping on my ecomm stores already.

The recordings feature is great, but the quality of the live view of visitors on website is phenomenal.

I love the ability to connect our customers questions  with a visual off their experience shopping on our website.

Never had experience with an App like this before, amazing help understanding the customer user experience. Still leaning the App but it is well organized and easy to uunderstand.

Overall, I was pleased with what I got out of Lucky Orange, though there are better heatmapping tools out there.

We are considering how this can help us reach and connect with our visitors.

LuckyOrange allowed me to stop the guess work.

Very good, and their customer service is excellent.

Great website monitoring and UX analysis tool at a great price.

Integrations: LuckyOrange seamlessly integrates with HubSpot and places the recordings directly on their respective contact timelines.

As a marketer not using a tool like Lucky Orange is providing a disservice to your marketing.

I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.

I like to use this system as a starting point for keyword research and competition. I know it does a lot of other cool things that I like as well, but for me, I find the Kombat section most helpful.

I have loved this software and am considering adding it to all of our organization's websites for the upcoming year.

It can help you make better UX decisions on your website. The customer service is great.

I love the ease of use and overall accurate analytics.

The best part is the price. Lucky Orange is much more affordable than other heat mapping tools.

I've personally used this with ecommerce websites and now I'm back for more because of its ease of use and all the amazing features.

Thanks Lucky Orange to build good product like this, Thanks.

Compared to its competitors, this is such an easy to use tool that delivers great value for the price. Fast to deploy and really user friendly.

Ease of use, setting it up, dashboards are all an ease to use. The heatmaps are intuitive and recordings are always a nice feature.

Lucky Orange is easy to use and easy to teach. It helps me to check the traffic and to understand the user's behavior.

The current system of the heatmap loading over the page can confused people.

One of my favorite things about Lucky Orange is the fact that early in the morning, I get a report on the number of visits my site had the day before.

Their customer service team is also incredibly responsive and helpful.

Lucky Orange provides the factual backing to make decisions about user experience, and to verify that positive change has resulted.

US Dollar

Peek Pro is a cloud-based solution for tour and activity operators of all sizes.


The software helps activity operators by providing their websites with an online booking management engine and centrally manages online, offline and third-party reservations.


The software also allows users to create customized reports, track website analytics, manage referral channels and more.


Peek Pro allows for walk-ins, up-selling or cross-selling products and add-ons. Seats and equipment are allocated automatically at the time of booking. The software also provides real-time syncing, which helps users manage overbooking and cancellations.


Peek Pro users receive automatic reminders and follow-up emails. Users can also use the review collection tool to capture details of tours.



LongDescription

Employee Management

Electronic Payments

Payment Processing

Customizable Reports

SEO Management

SMS Messaging

Client Database

Group Scheduling

Reservations Management

Credit Card Processing

Calendar/Reminder System

Invoice Management

Customer Database

Resource Management

Calendar Management

Customizable Fields

Activity Management

Data Import/Export

Promotions Management

Customer Support

Multi-Location

Booking Notes

Conversion Rate Optimization

Multi-Currency

Rate Management

Mobile Access

Online Payments

Channel Management

Vendor Management

Third Party Booking

Event Scheduling

Social Media Integration

Pricing Management

Real-Time Updates

Website Integration

Alerts/Notifications

Online Booking

Waiver Management

Package Creation

Reminders

Group Reservations

Automated Scheduling

Calendar Sync

Conversion Tracking

Website Management

Central Reservation System

Activities Booking

GDS/OTA Integration

Reporting/Analytics

Quotes/Estimates

Third-Party Integrations

Confirmation/Reminders

Access Controls/Permissions

Communication Management

Scheduling

Availability Indicator

Booking Management

Email Marketing

Client Portal

Email Reminders

Activity Dashboard

Reporting & Statistics

Availability Management

Customizable Templates

Billing & Invoicing

Event Calendar

Discount Management

Ratings/Reviews

Contact Database

Client Management

Customer History

Inventory Management

Most popular plan: FREE for you to use, just pay the CC processing fee of 2.3% + $.30

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Peek Pro

In Person

Live Online

Webinars

Documentation

Videos

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas within website forms through reports.


Lucky Orange allows supervisors to track the number of website visitors in real-time and create conversion funnels using a centralized dashboard. Agents can communicate with other operators, customize the chat widget to establish brand identity and use canned responses to reply to customers' queries. Additionally, managers can set up triggers to display polls, capture visitors' activities and segment recordings based on browser, device, behavior, operating system and other criteria.


Lucky Orange facilitates integration with various third-party systems such as Joomla, Magento, Instapage, Shopify, Weebly and more. The product is available on monthly, annual and biennial subscriptions and support is extended via FAQs, documentation, live chat and other online measures.



Commenting/Notes

Real-Time Analytics

Engagement Tracking

Funnel Analysis

User Research Analysis

Website Analytics

Surveys & Feedback

Lead Capture

Activity Tracking

Transfers/Routing

Session Recording

Customer Segmentation

Territorial Mapping

Charting

Real-Time Monitoring

Referral Tracking

Campaign Tracking

Usability Testing

Behavioral Analytics

Multiple Site Management

Categorization/Grouping

Offline Form

Configurable Alerts

Audience Targeting

Collaboration Tools

ROI Tracking

Campaign Segmentation

User Journeys

Quantitative Analysis

Event Logs

Customer Activity Tracking

Self Service Data Preparation

Heatmaps

Dashboard Creation

Multi-Channel Data Collection

Survey/Poll Management

Real-Time Data

Transcripts/Chat History

Pageview Tracking

Performance Metrics

Peek Pro vs Lucky Orange

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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