All MyWebsite Reviews
1-25 of 52 Reviews
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Tuot
Verified reviewer
Information Technology and Services, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2019
One of all domain name providers that i loved it.
It is easy to use with the wordpress websites. It helped me to save time and money. You are easy to integrate the domain name to their hosting or another hosting providers. When the first time i used their domain name, I liked it. It is great thing to use.
PROSI like this website because it is an easy way to use. It helped for the online marketing with more profits. I think that it is better other providers. I also a web developer and I suggested IONOS for the projects that i did to my clients and they also are happy to use it. I tested lots of the domain name provider and I think that the product of IONOS is okay to use.
CONSI think that the price of renew plan should decrease 30%. I feel that it is a little difficult to use this website on the mobile phone, i hope that it will be improved more in the future.
Chibuenyim
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
IONOS services are excellent, far above average.
Operational level
PROSWith IONOS, you get things done faster without much technical knowledge.
CONSIONOS charges you even after cancellation of contact, if you don't send all that's necessary after cancellation.
Reason for choosing MyWebsite
Starting cost.
Reasons for switching to MyWebsite
Expansion and cost management.
Carlos Alberto
Verified reviewer
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed October 2020
To Improve
I have used it with several clients who only needed to have their site online and it has really worked very well
PROSI have used several similar services that are often very complex. Ease of use for users with no system experience is extremely good
CONSI think options are missing for advanced uses, as well as ways to modify settings at a low level. I think this is important to be able to enhance the service
Reason for choosing MyWebsite
Simplicity of configuration and use
Anonymous
1 employee
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2020
An Easy Website Tool, with a Catch
1&1 is really easy to use and I can handle the constant spam emails and calls, but I know many would be annoyed at the lack of privacy.
PROSIts very easy to use and very cheap compared to other websites. Setup is very simple and once its up there isn't much else to do to keep it running.
CONS1&1 IONOS has a history of selling out your information to others, even if you opt in to their private WHOIS. I constantly get emails about web solutions from random companies (that tend to word things the same way, suspiciously) as well as phone calls claiming to be IONOs trying to sell more services.
Anonymous
11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed May 2020
Simple, straightforward, and easy to use
1&1 has been hosting my site for years, and using their MyWebsite has made the process even easier, and helps keep my site up-to-date and looking great.
PROSIt is very simple to set-up, very easy to use, and does not require a lot of experience or previous knowledge to use.
CONSNot as many features are included in the standard version, but upgrades are available that provide you with even more features.
Stephanie
Arts and Crafts, 1 employee
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2022
Your site will get hacked
Horrible. My site was hacked. Customer service has no idea what they are doing. Just a horrible company. Even migrating my site away was a nightmare.
PROSNothing good to say about this company.
CONSTheir customer service laughed at me when I told them my site was down. He said I needed to log in to my account to access my control panel and websites I tried to tell him I wanted to check the website from a customers viewpoint, who won't be logging in and he was very condescending. My site was hacked multiple times with porn and pa reading articles loaded overnight, despite the security SSL and other recommendations. DO NOT USE THIS COMPANY
Reasons for switching to MyWebsite
Siteground was too expensive for my small business site/budget.
Torikul
Verified reviewer
Internet, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Good hosting providers but need to improve the server performance
My experience with Ionos is not friendly, but yes it was helpful for me. Helped me in every step so easily, but also was the reason of my problems.
PROSI got so helpful customer services support from Ionos web hosting. The setup process is easy and effective, you can do almost everything without any problem. Even the main thing is, I really like the page load speed of Ionos, it's superb. I have used Ionos for both big and small websites, It was helpful but best suitable for big websites. A good thing about 1&1 is, they will give you a free domain for one year with a hosting package.
CONSI can mention just one con about Ionos which is their server performance. They talk about the performance because it is the most important thing of a web server. But I didn't get satisfactory results from them for small websites. Shared hosting is terrible, website uptime is too poor and often shows 404 bad gateway. I didn't get these kinds of problems on the higher packages, but lower packages really bad.
Reasons for switching to MyWebsite
I switched to GoDaddy website builder for my work purpose.
Anonymous
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed April 2019
Cheap Website Hosting But Lookout for Price Increases
1&1 offers very low-cost domain name and website hosting. They have a user-friendly system that makes it easy to install website content management systems such as WordPress and Joomla. Their customer service is also pretty responsive.
CONSAfter the first year, the cost of their services increases dramatically. It could be difficult to switch to a lower cost option, after building out your website on their platform. I have also noticed that the websites I have hosted on 1&1 tend to load slower than the website I have hosted with other companies.
Stephen
Verified reviewer
Building Materials, 51-200 employees
Used less than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed December 2018
Not a fan of the company or the product
I never want to do business with 1&1 again. I've had ridiculously long hold times, insufficient help when I asked for it, and their retention department is almost as bad as cable companies. The only benefit is the low cost of hosting/maintaining. I would rather use any other web service.
PROSThe tools are easy to understand and the price is okay.
CONSThe interface feels very outdated, which means the sites look like from 2005, and customer service is an absolute mess
Michael
Alternative Medicine, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Massage practice
Overall very happy with the product and support from start to finish and in ongoing basis
PROSI didnt care much about the site but the optimization online is solid, quick and easy and i M Avery happy with the swift responsiveness of the severs, platform and support
CONSNot enough images to chose from in the free bulk of toys provided, i felt like i dont have enough to work with, monthly price for support could be a little less or at least could be discounted if prepaid for a year
Reason for choosing MyWebsite
Call Back with info from sales, instant support 24/7
Reasons for switching to MyWebsite
Ease of use
Dan
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2020
Stay far away from 1&1 IONOS
When I don't need anything or support it is fine. But good luck when you need help on anything...
PROSThe product overall is very easy to use, but the downfall is when you need help or support or have a question. That is where is goes downhill.
CONSSupport is horrible, I have been a customer for over 10 years and recently when having an issue with one of my domains - I have spent time on their chat support for hours only to be told to call, when you call - you get put on hold and the times when they don't hang up on you, they are of no help, other than escalating the case / issue, they are NO help and don't really care or have any urgency when you are dealing with you business domains.
Reason for choosing MyWebsite
I did a very long time ago. But will now be switching things over to a different company. I would stay away if you value your money and most importantly your time.
Bruce
Real Estate, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2021
Websites Made Simple
I have used 1&1 MyWebsite for over 5 years now and it is one of the best decisions that I have made. It is very easy to make and keep up-to-date a website for my business. I make changes to the site weekly and it has never let me down.
CONSI wish there were more ways to individualize my website so that I could easily move different text boxes to anywhere on my web page instead of them having to be in a specific location.
Taylor
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2020
The Merger Killed Their Billing System - Stay Away and Save Yourself the Headache
Ever since 1&1 and Ionos merged their billing system has taken a nosedive. We are locked out of our VPS contracts because they couldn't process payments through their customer panel properly. Since the billing issue occurred through their customer panel they sent a Paypal link. We immediately submitted payment and now they have to wait for the funds to transfer before their billing system automatically unlocks the contracts. None of their customer support team members [SENSITIVE CONTENT HIDDEN] from the Philippines and USA were able to help. "It is the billing system's issue and there is no magic button to unlock the contact," is the go-to line they all had. Don't trust this company. They are officially a scam.
PROSThe VPS options are really convenient for technical users
CONSThe technical skills necessary to operate a VPS through 1&1 ionos
Reasons for switching to MyWebsite
Pricing
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2022
Bueno para empezar sino tienes nada de conocimiento
No necesitas ningún tipo de conocimiento y el constructor visual es muy fácil, es decir si inicias un negocio y quieres validarlo sin gastar mucho dinero en una web,este servicio tiene muchas plantillas que para comenzar te vendrán bien es una buena opción
CONSEcho de menos más funcionalidades, las plantillas están bien pero si quiero una página preparada en condiciones e ir metiendo funcionalidades y opciones para el futuro lo veo limitado, sobre todo en parte de comercio electronico
Madhusudan
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great for those without much coding experience to create websites
Although not the fastest, they have a tonne of features and can get you up and running rather quickly. extremely user-friendly website builder. It's incredibly straightforward and convenient to utilise this tool. A complete website can be created in only a few days.
PROSExtremely user-friendly website builder. It's incredibly straightforward and convenient to utilise this tool. A complete website can be created in only a few days. When you purchase a domain name from 1&1, you receive great services including emails, sub-domains, and email forwarders.
CONSThe price of their services climbs significantly after the first year. After developing your website on their platform, switching to a less expensive choice could be challenging. The websites I host with 1&1 generally load more slowly than the ones I host with other businesses, I've also noticed.
Paula
Hospitality, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2023
Zero experience, effective website: many compliments
At first it looked daunting to create my own site but it took no time at all to get the grips with the different features and create a cohesive website that does not look like a template site.
PROSI particularly love the ease of creating a website with customised pages which incorporates my own brand colours, text and images. There is a large selection of widgets that I can effortlessly drag and drop onto a page from social buttons, text to HTML links to other apps.
CONSThere are a few areas of my website I'd like to customise more but the structure of the template won't allow this. It does not effect to users view of my site so it's not essential.
Kevin
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2022
Ruined my business
When it was 1&1, it was a good product, I had no concerns.
CONSRuined my business. 1&1 hosted my website for 10 years. It then moved to Ionos ownership and when my domain renewal arrived, I renewed and they changed my account from hosting to website builder. I lost everything and despite spending 10 hours+ on the phone, they were unable to help. It got to a point where they would eventually just cut my call off. From this, my business ceased trading.
Cristiana
E-Learning, 1 employee
Used less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2020
Esperienza terribile
Veramente una terribile esperienza, che ancora deve finire. Dopo un anno pagato con un servizio inutilizzato, di cui sono responsabile io ovviamente, quest'anno, durante la quarantena scatta un rinnovo automatico che è diventato alla fine coatto. Prontamente comunico che non sono più interessata al servizio, dato che non lo utilizzo, e nel giro di neanche un mese mi ritrovo contattata da un ufficio di recupero crediti (la cifra di cui stiamo parlando è di 37€) a cui hanno fornito la mia pratica, che ora mi pressa per recuperare questi soldi. Ho fatto presente che volevo vedere il contratto, per capire i termini di recesso dal pagamento, dato che a questo punto ho capito che dovrò farlo, ed è partita un'altra epopea. Al momento sto ancora tribolando ma sicuramente posso esprimere il mio totale disappunto nella gestione dei clienti e delle loro pratiche. Esperienza terribile!!! Assolutamente non suggerisco i loro servizi!!
PROSDirei nulla, tant'è che ho cercato di disdire il servizio e a questo punto si è rivelata una realtà che descrivo subito dopo.
CONSHo acquistato un servizio SSL per un mio sito. Non ho riscontrato caratteristiche positive i questo servizio.
Ima
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
Not impress with platform
Not very pleasant. I Only used it for one year and had to move to better platform.
PROSYou couldn’t add files to save all the listing. It took so long to set the whole website because everything is manual.
CONSSo many cons. Every thing is manual. Anything g you want to add to make things easy you have to pay.
hugo
Verified reviewer
Logistics and Supply Chain, 11-50 employees
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2023
MyWebsite, herramienta intuitiva para sítios web
Por las limitaciones antes comentadas, como me gusta tener las flexibilidad para realizar sitias web, he dejado de usarlo, creo que puede ser interesante para los que quieran tener un sitio teniendo solo conocimientos muy básicos.
PROSMyWebsite es una herramienta que facilita la creación de sitios web para empresas mediante la utilización de plantillas especializadas en diferentes sectores. Con esta plataforma, los usuarios pueden crear sitios web de manera sencilla y eficiente, sin necesidad de tener conocimientos técnicos avanzados en diseño web.
CONSPresenta limitaciones en cuanto a personalización. Además, se depende de la plataforma para alojar y mantener el sitio web, lo que podría representar un riesgo en caso de algún problema técnico.
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2023
Muy útil si tienes poca práctica
Lo fácil que es de manejar y las funcionalidades que tiene por defecto
CONSEcho en falta algunas funciones que utilizaba en otro programas similares
Reasons for switching to MyWebsite
Quería explorar otras opciones
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great to design websites with little coding knowledge
Very easy to use website builder. This tool is very simple and easy to use. It only takes a few days to make a full website.
CONSI’m very happy with everything. Can’t go wrong with MyWebsite.
Courtney
Publishing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed June 2022
This Web Designer Is Impressed!
I am used to building WordPress websites for clients, but I had one reach out about INONS MyWebsite, and I decided to give it a try. I was thoroughly impressed by the ease of usage and the stunning end result! Now I'm wondering if I should update my own website with this program!
PROSI really liked the ability to see the changes on the website in real-time and to be able to customize so many different aspects so quickly without the need for extraneous coding.
CONSThe software did stall a few times and I had to reload and sometimes log in again to continue working. Other than that, it was great!
Anonymous
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed July 2018
Only used for the one year and then switched providers
The website builder was easy to use for people that do not know how to code a website, but it was very slow loading.
CONSMy website went down a lot when I was with 1and1 and there was nothing Support could do about it, super frustrating.
Andrew
Entertainment, 1 employee
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2020
Used to be Great Domain Provider
You get good benefits when you buy a domain name from 1&1 such as emails, sub-domains, and email forwarders.
CONSThey stopped selling .99 cent domain names.