The ease of use with this software is really nice, if your company is like ours, we have companies all over the country.

Outstanding performance, highly accessible, easy to use and the pricing is by far the best.

I really enjoy it as a user and highly recommend it to all organizations  as the best in value for money.

The ease of use and ability to have non organizational resources be a part of projects  is fantastic.

Great, happy to use it and happy to keep using it. If you haven't tried it and need an organizer system, do it.

I loved how clean it was and clients thought it was cool. I liked per project dashboards.

I love the ability to quickly track progress with my teams, and circle up as if we were beside each other.

I love that Basecamp has a small learning curve, has a simple, fun interface, and makes it super easy to manage all of your projects.

Phone and desktop app were helpful, as well as a ton of integration options with other popular software.

It's been wonderful, the price is great, and the customer service can't be beat.

Basecamp was a great experience. We tried several project management apps and liked this the best, minus the monthly cost.

I was very hesitant about using this product but I love the set up, very easy to navigate. It’s a great product, extremely user friendly.

Fantastic customer support. The pre loaded projects in Basecamp help you to wrap your head around what you can do with the platform.

I love the ability to categorize, assign and check off task. I also love the easy calendar integration.

Integration of basecamp with our existing product turn out be very wonderful.

Collaboration tools have been useful in working with our team over the past year. I've liked the ability to track progress the most.

I am a multi-disciplinary designer myself, and despite trying (very hard) several times to use Basecamp, I just can't get past how ugly, unintuitive, and clunky the UI is.

The interface is amazing, perfect for those of who are visual. Great tracking and historical snapshots.

Great tools for task management and organization. And good integration with email for less technical users can email responses to questions.

I just found it boring that you can only view one person's task list at a time, if you have a project with multiple members, it makes it difficult.

It is integrated with limited software which restricts to carry out multidimensional projects. It’s pricing is also very high, it restrict its use for small organizations.

User-friendly, intuitive, great for collaborating and keeping track, excellent for remote work, super nice choice.

It has been a huge asset and we have all loved watching the progression of projects and campaigns we are working on.

Lot of functionalities like to-dos, message boards, Schedule. Really great if you work in a team and also really fast to communicate with your client via customer support or with your teamates.

We all had different employers but worked together for the greater good, a collaborative approach to solving this need.

I'm very satisfied and happy with this software I 100% recommend it to everyone, everything is easy to use not complicated at all and everything is well explained.

I could see it being a useful tool for managing satellite volunteer groups. It was a good experience, and provided the means to have good conversation, generate some ideas, and post documents.

What I love about most about Basecamp is the ability to communicate and have ongoing conversations with people who are involved in the project.

The cost and ease of use, it's very straightforward. Being able to track what everyone assigned to a certain task/project is doing, and ensuring deadlines/goals are being met are great.

It has been an amazing resource for acquiring and organizing our leads and the calendar and note taking ability is unmatched.

The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.

Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.

Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.

This is such an amazing application and customer support on this product is amazing.

I LOVE THAT WE CAN ACCESS FROM ANYWHERE. WOULD LOVE TO INCORPORATED FOR THE FULL STAFF BUT IS BEING USED FOR CERTAIN STAFF ONLY.

The best is contacts and accounts flexibility. Also seamless integration with Zoho Finance suite, which is very good.

Great product for the price. Easy of use and being compatible with other CRM programs, makes it a winner for our company.

My overall experience has been one filled with struggle and frustration.

I really loved the software and recommended it to many of my customers and they are happy with it for months now.

We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.

It is useful for business purpose as it helps maintaining connection with clients and helps to build great customer relations.

I have used other platforms, however there is something very user friendly about this solution, the customer support team and extremley helpful and on hand to answer any enquiries they are patient.

The integration is really awesome, also tracking the invoices and payment really impressive, just I'm not totally satisfied with​ the interface.

Reporting part is also good as compared to other clients, apart from this it analytics capabilities are also awesome.

You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.

The reporting system of this software is the best thing I like most about this software. The format of reporting is the best thing.

Best CRM available in the market, Very easy to setup and use. My clients love using the CRM and very user friendly software tool.

Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.

It’s great to have such an amazing chat support. Overall I’m loving this database and all of its functions.

I love the free account and so does my team. It’s easy to use (once setup) and customer service has always been great.

This is a very easy to use CRM that helps stay on top of all my contacts. Amazing features for a free crm.

This is absolutely great CRM for a medium and big companies. One of the best clients cards, easy integrations and great solution for sales and marketing.

This is a good software to use for the beginners, support is awesome and compared to other alternatives in the market this is pocket friendly as well.

India customer service that can be hard to understand, the use of CRM platform can be confusing and disjointed.

Misleading information during the trial phase. Always upselling their useless apps through Zoho one.

Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.

Great features, great integrations, nice price. Good instructions, and even a full course on Linkedin Learning.

The UI is so confusing that I had trouble discovering the features that I needed.

Sometimes, i can even login to the platform and keep showing an error for the Captcha. Other than that, the email template that are provided is difficult to edit and not many option to customized it.

I primarily use it for business e-mails and internal communication. I love how clean and organized it keeps all of my e-mails, and I love the tabs and how customizable my inbox is.

Reminders are extremely helpful in followups. Campaign analytics are really awesome and gives the best analytics to identify the top leads.

The RingCentral integration is especially great with company wide caller ID that syncs with all Modules and the integration between the Zoho ecosystem is just great.

The calendar is pretty good, it has a very good and constant feedback, graphs and charts are really useful.

We are happy overall with the Zoho experience. It is perfect for us to collect sales data and to see graphically where we are for the year.

It is super user friendly and customizable to fit your needs. It allows you to really connect with your customers - with ease.

US Dollar

Basecamp is an efficient collaboration tool used by thousands of teams across the globe. Teams use Basecamp to keep track of assignments, work together on documents, plan projects, chat, and more. 

Basecamp is opinionated. It's built for teams that want to be efficient and get things done without wasting time or putting in overtime. 

Experience the Basecamp Way of working by signing up for a free 30-day trial. There are no contracts, complex pricing, or long implementation plans—just good software and a fantastic support team that replies within minutes. 

LongDescription

File Management

Commenting/Notes

Deadline Management

Milestone Tracking

Surveys & Feedback

Status Tracking

Idea Management

Project Templates

Document Storage

Access Controls/Permissions

Activity Tracking

Activity/News Feed

Task Scheduling

Project Planning/Scheduling

Project Management

Task Planning

Projections

Communication Management

Brainstorming

Calendar Management

Collaboration Tools

Assignment Management

Multiple Projects

Forum / Discussion Board

Project Time Tracking

Mobile Access

Real-Time Data

Discussions/Forums

Role-Based Permissions

Client Portal

Real-Time Notifications

Project Tracking

Percent-Complete Tracking

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Task Editing/Updating

Reminders

Reporting/Project Tracking

Real-Time Chat

Chat/Messaging

Customizable Templates

Calendar Sync

Create Subtasks

To-Do List

Prioritization

Remote Access/Control

Task Tagging

Drag & Drop

Project Planning

Task Progress Tracking

Third-Party Integrations

Task Management

Live Chat

Document Management

@mentions

Search/Filter

Progress Tracking

Customizable Branding

For Nonprofits

Product Roadmapping

Product Lifecycle Management

Transcripts/Chat History

Basecamp is available at $15 per month/per user

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Basecamp

Live Online

Webinars

Documentation

Videos

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions.


Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for urgency and can display relevant statistics or documents when performing searches. Users can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM.


Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.



Third-Party Integration

Real-Time Analytics

Engagement Tracking

A/B Testing

Rewards Management

Content Delivery

Cataloging/Categorization

Website Analytics

Sales Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

User Management

Social Marketing

Meeting Management

Internal Chat Integration

Text Analysis

Product Catalog

Mobile Alerts

Lead Capture

Performance Management

Email Alerts

Customizable Reports

Proposal Generation

Data Synchronization

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Marketing Calendar

Calendar/Reminder System

Relationship Tracking

Transaction History

Incentive Management

Lead Distribution

Multi-Campaign

Pipeline Management

Customer Accounts

Customer Database

Team Assignments

Goal Management

Call Management

Customizable Fields

Automated Routing

Activity Management

Churn Management

Content Library

Free Edition  (CRM for entrepreneurs) - Forever free upto 3 Users.

Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually).

Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually).

Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually).

Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

Basecamp vs Zoho CRM

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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