He is very responsive, helpful, and most importantly, extremely patient to help us get on track.

Had trouble printing out Organizational charts which I thought was odd. You can view the org chart online but not able to print it out in a PDF for instance for customers who ask for it.

In general I am happy with the solution despite of the issues around configuration and usability.

Version control on software is great and is our primary purpose to using this platform.

It offers all necessary features, a lot of them are beyond our needs. Our customer rep is actually the best plus and I would not regret to have chosen him and the software because of him.

As a regular user, I am satisfied with the tool. I have autonomy to model processes and create workflows without depending on IT.

Opening a document always has a lag, could be a few seconds to half a minute, especially the first time of the day.

It is perfect for managing customer complaints and compliance management. The customer service is fantastic.

When you need to integrate with Microsoft Word, it's a trouble, if you have different versions of MS Office, or have different Java versions.

I found SoftExpert EQM to be user friendly, tailored to the needs of our organization and ideal for managing customer complaints.

There are rooms for improvement but knowing there is a roadmap in place and SE team listen the feedback, increases confidence and level of satisfaction.

It is a bit annoying to have to install the JNLP file whenever I open a document. It uses Java to control security into the documents.

SoftExpert BPM is a capable, modern software system built on a single common database which allowed our company to standardize process and improve workflow efficiency.

I have never had an issue with the servers being down and the response time in answering questions have been great.

This is easy to users, most part of the time. Also you may have a single point to detail all the documentation you need and share with the people you want.

Considering the price with others, this software offers a good bang for the bucks.

It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.

Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.

It's like an extra powerful ship, abundant in functions and features, that would bring you anywhere you like. For complex projects, it's probably a hidden weapon that decides about the win.

Great task-management software at an affordable price - JIRA is a great solution for a small business.

Jira has been good tool to help us organize and execute our team's work. I'd hope to find more flexibility in views and the like in JIRA, but as it's focus is on software teams I understand.

There are nice features that integrate across the ecosystem, like opsgenie, also the charts seem useful,  having multiple metrics about the project progress.

Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.

Customer service is outstanding. Great for companies to use as a ticketing system for logging issues, creating tasks and projects etc.

Overall experience is very nice with jira because of it's inclusive price & good features.

I really like the ease of use. It s very versatile and i like the customer support.

I love the integration with bitbucket because I can relate commits, pull requests and branches to an amount os cards on Jira, what is great for maintenability as well as for management.

We've had developers tell us that they hate JIRA because everything is just too confusing.

It's an amazing tool for working together across departments specially in big organizations. It's great with tickets - tasks or bugs.

Its configuration is a little confusing. As for use, in the beginning user is somewhat lost due to many fields and features of the tool.

Overall, the product is great to use. If your company invests in it then as a user, you should can count yourself lucky.

In addition, it is a great motivational tool and teaches us to discipline. It gives great insight into the status of ongoing projects and helps in their accessible presentation.

I like having the ability to “tag” other colleagues until tickets and messages. I also like the integration ability with some of our other tools.

I love that you can make recommendations and they listen to you and implement the changes which are great.

I like it is easy to use and even the price is not high for what it offers. I have been using these over the last years every day at my work and is perfect.

Great teamwork/collaboration tool with a great overview of the project and its progress, I would highly recommend this product for any software implementation.

Nice and friendly interface in the latest versions. Great power when it comes to managing permits and creating workflows.

The overall experience is good, it can be better on certain costumization fields and profile managment.

The lone thing I hate is that it is somewhat costly with regards to additional items.

I like most the versatility and the ease of use. It is designed in an intuitive way and the user experience has been great.

I feel like there is a ton of customization and all the appropriate fields are there. I love the burn down to see if we are on track with our sprint and I also love the kanban board.

I liked most in JIRA is ease of use and helpful. It helps us in tracking project and its tasks so that we can get more clarity on project outcome and its implementations.

Jira was great for what I needed it for; bug reporting. However, as someone who it took a while to learn, I am happy that is all I had to do.

We needed a help desk system that is reliable and performed the functions we wanted. It fit the bill perfectly at a cost that didn't break our bank.

Jira works great and allows to access and change boards very easily. It is a great way to communicate with the team due to the great features.

It’s a great program that helps organizations stay on top of project completions or important customer interactions.

Helps categorize, filter, share issues with great ease. There are so many good features that I love, it's hard to list over a review.

The problem is that with the passage of time I have been getting more things that I dislike and the initials do not stop bothering me, they could even bother me more at a certain point.

Also the issue tracking system is awesome. I used other service desk solutions in the past but Jira is best among them.

It's great to have a single place where we can document epics/features/stories/tasks. It's a great integration with third-party tools like Git.

SoftExpert Suite is the most comprehensive framework of independent yet united solutions to achieve business performance excellence, streamline corporate governance, risk and com-pliance programs, and ensure continuous business process improvement. 

Companies may not need all applications at once, or may want to deploy one application module at a time, growing gradually as the need arises. Whatever the strategy chosen, only a fully shared environment allows its applications to fit together like puzzle pieces and work seamlessly.

With SoftExpert Excellence Suite, interconnected applications in a single workplace replaces many isolated management systems that address only a few aspects of a business, leading to costly delays, inefficiencies and errors caused by duplicated functionality, lack of visibility and inconsistent information.

LongDescription

Process Change Tracking

Collaboration Tools

Process Modeling & Designing

Reporting/Analytics

Business Process Control

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Single Sign On

Rules-Based Workflow

No-Code

Customizable Fields

Data Import/Export

Version Control

Configurable Workflow

Role-Based Permissions

Forms Management

Graphical Workflow Editor

Workflow Management

Real Time Updates

Activity Dashboard

Alerts/Notifications

Data Visualization

Business Process Automation

Forms Automation

Monitoring

Customizable Forms

Drag & Drop

Task Progress Tracking

Third Party Integrations

Task Management

Document Management

ISO Standards Management

Equipment Management

Change Management

Risk Assessment

Complaint Management

Approval Process Control

Risk Management

Audit Trail

Compliance Management

Real Time Data

Training Management

Issue Management

Maintenance Management

Document Coding & Control

Defect Tracking

Reporting & Statistics

Quality Control

Customizable Templates

Document Review

Audit Management

Supplier Quality Control

Supplier Management

Incident Management

Communications Management

Corrective and Preventive Actions (CAPA)

Quality Assurance

Calendar Management

Mobile Access

Real Time Reporting

Commenting/Notes

Optical Character Recognition

Electronic Signature

Document Capture

File Recovery

Full Text Search

File Conversion

Document Classification

Content Management

Email Management

Document Automation

Customizable Branding

Compliance Tracking

Secure Data Storage

Archiving & Retention

Document Generation

Progress Tracking

Policy Management

Sustainability Management

Process/Workflow Automation

Assessment Management

Internal Controls Management

Scoring

Survey/Poll Management

Performance Metrics

Environmental Metrics

KPI Monitoring

Emissions Management

Program Management

Customizable Dashboard

Data Management

Auditing

Framework Management

Initiative Management

Emission Calculations

Asset Accounting

Inventory Tracking

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

SoftExpert Suite

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow.


Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps.


A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.



Milestone Tracking

Project Workflow

Employee Management

Forecasting

Multi-Channel Marketing

Surveys & Feedback

Web App Development

Status Tracking

Visual Workflow Management

Release Planning

Idea Management

Application Management

Source Control

Due Date Tracking

Time Tracking

Compatibility Testing

Vacation/Leave Tracking

Charting

Workflow Configuration

Task Scheduling

Ad hoc Reporting

Marketing Calendar

Continuous Delivery

Traceability

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Strategic Planning

Project Management

Gantt/Timeline View

Projections

Product Roadmapping

Knowledge Management

Jira Software offers flexible pricing. 

Small teams: $0 per user/month for up to 10 users
Growing teams: $7 per user/month for 11 to 10,000 users

SoftExpert Suite vs Jira

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