FastSpring vs eBizCharge

RATING:

4.5

(32)

FastSpring has 32 reviews and a rating of 4.47 / 5 stars vs eBizCharge which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (32)
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Ease-of-Use
4 / 5
eBizCharge
Value for Money
4 / 5
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Customer Support
4.5 / 5
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Functionality
4 / 5
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Last Review Written
August 22, 2023
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Pros/Cons
  • Pros

  • I have tried other systems and still love FastSpring the best.
  • None that I can think of, we use a number of payment gateways/merchants etc. and FastSpring is never one we would choose, we inherited it from an acquisition.
  • Cons

  • Could have integrations (or apps) with web and eCommerce platforms: Wix, Ecwid, etc. A bit hard to setup more complex elements such as shopping cart, etc.
  • Poor user experience, terrible platform to navigate, way too expensive and awful refund management, Reporting is terrible.
Read all user reviews
  • Pros

  • Have the ability to process transactions myself, the application is user friendly and allows us to better monitor each charge.
  • The ease of installation and its usability. It required minimal training.
  • Cons

  • Very slow to load - specifically the POS, very slow to load. This is frustrating when on the phone with a customer that wants to pay their bills, but have to wait for the POS to load.
  • It is quite slow to load so that can be problematic when trying deal with customer in a timely fashion.
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Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos