ExtraaEdge vs ToucanTech

RATING:

4.4

(89)

ExtraaEdge has 89 reviews and a rating of 4.4 / 5 stars vs ToucanTech which has 125 reviews and a rating of 4.89 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (89)
4.9 (125)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
January 26, 2024
March 20, 2024
Pros/Cons
  • Pros

  • Easy Integration with ERP & Salesforce. And last but not the least awesome 24X7 customer support.
  • Extraaedge has a really good interface and most importantly, it's simple and easy to use. You can even efficiently learn if irrespective of you are or you are not from technical backgrounds.
  • Cons

  • Just one cons as I had used its mobile app as after using it. The peroneal number can be added by mistake and difficult to delete is as admin has the right to delete.
  • No of calls made by a counselor can be manipulated and data can be mis handled.
Read all user reviews
  • Pros

  • I like TT because it is an integrated Database, CRM and CMS - and the system is easy to use with training others a fairly simple process thanks to support from TT.
  • It manages multiple functions which is great for a small office. The customisation is good and I have been impressed by the product enhancements and development since we started using the software.
  • Cons

  • I don't think there is anything I don't like about the software.
  • As with any software, human error can come into play.
Read all user reviews
Pricing Range
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FrontRunners

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos