Best decision I've ever made as a young entrepreneur is investing in BK. Also, the CEO, is a humble, transparent and hard working guy, not some person you will never see who's behind the software.

The software is very big and there are times where I find myself getting lost when I need to make a change.

There are times I find it hard to find a function to disable or enable but after some time I find it.

Various functions make this software very enjoyable. The way that everything your business needs on one dashboard is just fantastic.

I benefitted from reducing office staff and saving more money. Also I save personal time from doing extra work on the side.

I have my website and software all under one login where I can control everything. No more needing to go to other website builders like wordpress or wix.

Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far.

The reports section took me a little bit to figure out but once I did there was nothing that was too difficult for me to use.

For me being a photographer the most important aspect is the scheduling. I love how the smart scheduling lets my clients book without overlap.

Have been using them for a few months in my cleaning company and they have been fantastic. Quick support, quick dev team pushing new features, and a solid community.

It's also made so user friendly that it doesn't take a long time to figure out what you're doing.

The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before.

It takes some time in the beginning to customize everything to your business, but after that, you set it and forget it.

There are some things that take time to learn and understand but once that is done you just forget about them.

EXTREMELY DIFFICULT TO NAVIGATE. You need to be an computer programer to setup.

Great product and great customer service. They're always looking for improvements that need to be made which is a plus.

It will save us a lot of time managing bookings.

Will highly recommend booking koala to anyone. Very helpful and response is phenomenal.

There are so many features with BookingKoala that it makes if difficult to keep track of what it can do. But if you're inside there all day every day you will figure it out very quickly.

Best executive decision I've ever made as a young entrepreneur, was investing in BK.

Marketing features like coupons, gift cards, and more. Reports feature, this is great you can see all reports you need to grow.

The customer and provider logins are so so so nice and all my customers compliment us because of it.

BK's support staff is as good as it gets, quick responses and if I called and left a VM they would call me back the same day and often straight away including weekends and evenings.

Everything in the software is so user friendly and so well put together.

As a small business owner, this is an affordable solution to help me run my business. The functionality meets my needs and there are more functions I can take advantage of as my business grows.

I have a hard time Seeing my credit card charges that I pay , and i cannot figure out how to change my routing information. So some things could be designed clearer.

The software is user friendly. Between the numerous integrations and the app I and my clients have been very satisfied with the ease of use.

I love that there are many benefits for clients, easy tutorials and for the most part Spa friendly.

That it helps me attract clients, the ease of setting it up and your customer support is amazing. The web design and logo team are wonderful and efficient.

Vagaro hands down offers the best product for the money with additional features than most that allow for things like customizable memberships and rewards programs.

If an error is made in the transaction, the program is not allowed to cancel.

The software was very computer friendly also you customer supports was there to answer all my questions in a rapid response time.

So now am stuck with used pay desk that i paid full price for it. Looking for another provider i am done with Vagaro very soon.

Easy and super clean organized all of process manage appointment checked out. So kind like smart assist.

I switched over to Vagaro from MindBody Software and I am super glad I did. I have just about everything I need in one place that allows me to run my business seamlessly.

In terms of functioning there are glitched and We he Customer service is Terrible at giving the right advice.

We love how VagARO CONTINUES  TO UPGRADE AND INTEGRATE MORE FEATURES THAT ARE VALUABLE TO RUNNING OUR BEAUTY BUSINESS.

I love the compliments I receive from my clients because the ease of use and all the information I can provide to better prepare clients for their appointments.

We also love the fact that we have the app on our phones so we have the ease of having our schedules no matter where we are during the day.

I love pretty much everything about this software it is so easy to use and navigate. Simple yet it covers all aspects of what you need.

It's building it's features which is great. It's great for a business just starting out.

When this happens you do have the option to enter in card information manually, however you are charged extra for it which is another con.

I like that I am able to personalize my site however I’d like. It’s very helpful in creating websites and pretty much self explanatory when browsing thru all they have to offer.

Easy to Pull up on my Phone or P.C. Easy to checkout and Update Clients , Easy to build a Database, pretty easy to email right from a Clients Profile.

I have really enjoyed processing with Vagaro and the user friendly interface. I also love how my clients get emails and text reminders before their appointments.

I spend countless hours a month combing the system for these errors and it makes our company look incompetent to our customers.

Easy to use for me and my clients. They love the reminders and I love that all my salon information is in one location.

So completely useless for my business and a total waste of time trying to set up. This should be a big warning before you sign up.

NOTES:  I like this section it's comprehensive to different professions. The medical note section is helpful for massage therapists and other medically oriented professions.

Like, sincerely hands-down I am fan all the way. It's format is user friendly for my clients and my staff to learn.

Very poor I feel ripped off by their illegal refund policies. They ripped me off for $700 even though I never once used the service.

The price point is great. I love the ability to do payroll, run reports and credit card processing all in one place.

Like I mentioned before they have such amazing support, and training videos, and how to articles. It's incredibly user friendly.

I loved the marketing tools. The website builder and the access to easy use SOAP notes is what sold this to me, in addition to the pricing.

I like the ease of use, the scheduling and the integration of Zoom.

I am enjoying my experience and happy there is a software that takes care of the basic yoga studio needs at a great price.

Forced to have to buy gift cards that are expensive to purchase through them. Charges for the visa use was more expensive then my bank charges.

There was no comparison. My favorite things about vagaro is the amazing customer service, ease of use, and the ability to use on both desk top and mobile devices.

Sometimes the card reader doesn't connect which is really frustrating because then I have to enter the credit card information by hand and get charged more. That's extremely frustrating.

It is easy for me to use and I do enjoy the lay out of it all. Customer support is great as well.

I love how easy it is to manage my accounting through Vagaro. Booking and Merchant services are easy and affordable.

They continue to update and improve it all the time, and have very good live customer service, which is so important when there is an issue that needs immediate attention.

Sometimes it's difficult to find what I'm looking for. That can be frustrating when I'm with a client.

They LOVE having the ability to see their schedules from the personal smart phone/ tablet when they aren't at work. Our client's LOVE their texting reminders.

I also appreciate being able to see my stat's for the month and year. It's a great help for taxes.

Seems to be pretty user friendly and I'm still learn the ins and outs but for the most part I am enjoying it. Would recommend it to other users.

I love that it is easy to navigate. Also very nice I can do everything pretty much from my mobile device.

The websites we can create are professional and super easy to create. Add ons like shopping cart to your website are inexpensive and easy to turn on/off at any time...I have done so, many times.

I am extremely satisfied with Vagaro and all supports in place. I recommend it to colleagues in the field.

The only dislike is that we can not add the pets name.

US Dollar

BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-location support. Apps for iOS and Android are also available.


BookingKoala provides a customer-facing dashboard that allows clients to manage and view their appointments, refer friends and buy gift cards. Clients can also access a rating tool that lets them provide feedback on service providers. The service provider dashboard displays upcoming appointments, client payments and unassigned bookings.


The admin dashboard lets users manage system settings, edit staff information and change access permissions. A built-in reporting system provides data on revenue, payroll and coupon types. Users can set up several types of bookings, such as on-time or recurring appointments.  Other features include system logs, cart abandonment reports and in-app notifications.


Pricing is per month. Support is offered via email.



LongDescription

Employee Management

Payment Processing

Real-time Scheduling

Fitness Plan

Access Controls/Permissions

Storage Management

Dispatch Management

Exercise Library

Contract/License Management

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Communication Management

Customer Database

Recurring Appointments

Class Scheduling

Nutrition Program

Job Management

Calendar Management

Key Management

Room Booking

eCommerce Management

Customer Portal

Scheduling

Multi-Location

Certification Tracking

Booking Management

Lead Management

File Storage

Email Marketing

Mobile Access

Online Payments

Fleet Management

Routing

Service Catalog

Military/GSA Moves

Resource Scheduling

Service History

Workflow Management

Local Moves

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Mobile Grooming

Automated Scheduling

Work Order Management

Calendar Sync

Billing & Invoicing

Accounting Integration

Customizable Branding

Commission Management

Facility Scheduling

Contact Database

Employee Scheduling

Claims Management

Online Time Clock

Payroll Management

Customizable Forms

Payment Collection in the Field

Client Management

Staff Management

Quotes/Estimates

LTL/Shared Truckload

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Task Management

Fitness Assessments

Inventory Management

Search/Filter

Loyalty Program

Web browser (OS agnostic)

BookingKoala is offered across three pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments.

•	Starter - $27/Month or $226.8/Year
•	Growing - $57/Month or $478.8/Year
•	Premium - $197/Month or $1654.8/Year

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BookingKoala

Webinars

Documentation

Videos

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases and inventory management, as well as featuring email and text notifications to clients and automated email marketing.


Users can list available appointment slots, and customers can then look for salon facilities nearby and book appointments through Vagaro’s website or the Vagaro app. VagaroPro, the business app, is available for Android and iOS smartphones.


Users can create customizable promotional web pages to showcase upcoming events and special offers through Vagaro’s website or connect with their customers through email and social media platforms. Customers can also create personalized profiles with their contact information, booking history and feedback. Users can keep records of their customer service histories and generate customizable reports with graphs and charts to track business performance, customer retention and more.



Treatment Planning

Patient Records Management

Customer Surveys

Faculty/Staff Management

Enrollments/Onboarding

Electronic Payments

Barcode/Ticket Scanning

Committee Management

Recurring/Subscription Billing

Practice Management

Application Management

Mobile Alerts

Booth Rental Management

Customizable Reports

Dues Management

Activity Tracking

HIPAA Compliant

SMS Messaging

For Salons and Spas

Charting

Progress Tracking

Customer Mobile App

Referral Tracking

Task Scheduling

SSL Security

Before & After Pictures

Secure Login

Reservations Management

Online Registration

Calendar/Reminder System

Invoice Management

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Timesheet Management

1 user: $25 /month
2 users: $35 /month
3 users: $45 /month
4 users: $55 /month
5 users: $65 /month
6 users: $75 /month
7+ users: $85 /month


BookingKoala vs Vagaro

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