symplr Provider vs Auth0

RATING:

3.6

(115)

symplr Provider has 115 reviews and a rating of 3.65 / 5 stars vs Auth0 which has 62 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.6 (115)
4.6 (62)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
July 28, 2023
September 19, 2023
Pros/Cons
  • Pros

  • Cactus was able to customize the product to suit our needs. Customer support WAS great too.
  • The product is easy to use one you get it. The integration process took one month since their was a lot of intense training to be provided about the system.
  • Cons

  • The mix of the Visual Cactus pieces alongside of the Web Cactus make a lot of the configuration complicated and difficult to troubleshoot. I'm looking forward to the day you have it consolidated.
  • I checked with other users in our Medical Staff Administration department and no one could think of a single complaint.
Read all user reviews
  • Pros

  • Auth0 comes with great out of the box authentication allowing you to try it out with no cost, setup is straight forward and implementation was equally simple.
  • The thing I like the most about Auth0 is the ability to connect any API or application written in. Any language or technology to Auth0 with ease.
  • Cons

  • The worst part of this software, unfortunately, is there customer service. I have had a few bad experiences where I was waiting days to receive a response on simple questions.
  • Managing multiple tenants is a little complex without features to clone or compare tenants which makes managing multiple environments more difficult.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos