Rubrik vs Unitrends MSP

RATING:

4.7

(47)

Rubrik has 47 reviews and a rating of 4.68 / 5 stars vs Unitrends MSP which has 13 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (47)
4.3 (13)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 2, 2023
October 17, 2023
Pros/Cons
  • Pros

  • Easy implementation, good REST API interface, easy to create backups and DR systems with this product.
  • Easy to use, friendly, efficient. Rubrik understood how backups should work and how to simplify IT Team's tasks.
  • Cons

  • Limited reporting built in to the system and not much report or audit customization availible. Also lackluster RBAC implementation.
  • Missing a few features, many of them are legacy, but still missing. Every release gets more features.
Read all user reviews
  • Pros

  • Very simple UI, so its easy to use. Backups and restores are very quick.
  • They have the best people there. Not only do they fix any issue you have but they also double check how you've setup your backups to make sure they will successfully backup.
  • Cons

  • I hate going through a third party. It was so much simpler going through Unitrends for all of my needs, questions, or upgrades.
  • I hate when the UI changes significantly and it makes it very hard to find or do what I want to do. I wish they had their own sales.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos