The value of this software is amazing, there is part of you who thinks its too good to be true. Trust me it delivers exactly what it promises.

The system failed to issue notification on new booking. We reported this multiple times and never had any reply.

Love the ease of online booking. It should be great if there were a few more features related to the customer data base.

I have been using Baxus for 9months now and love  the simplicity of this salon program.

Some things are quite basic what you can and can't do. There always seems to be an odd glitch in the system.

It is very easy to navigate with either a computer or phone and it has everything i need for my business.

It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment.

Text message length is limited. No option to send either a text or email individually.

I have found it easy to navigate my way around, very user friendly.

Easy to use, cost effective, automatic txts able to be sent at different times.

Problem resolved quickly. Needs improved features but they are constantly improving so it will come.

Being a soul trader it can be overwhelming at the best of times, baxus just takes care of all my admin.

Its easy to use and when you do run into a problem the helpers are always there and happy to help.

It is a good salon software that is easy to set up yourself.

I found this software very easy and efficient to set up. I have contacted the support chat for help regarding how to do gift vouchers and they were very helpful and quick to respond.

The cost is great compared to other programmes. There is always customer service help when you need it.

The separate phone number for the reminder text messages confuse customers.

Easy to use and simple, good pricing. Everything was really easy to set up and we were looking forward to using the system.

As a small business owner, this is an affordable solution to help me run my business. The functionality meets my needs and there are more functions I can take advantage of as my business grows.

I have a hard time Seeing my credit card charges that I pay , and i cannot figure out how to change my routing information. So some things could be designed clearer.

The software is user friendly. Between the numerous integrations and the app I and my clients have been very satisfied with the ease of use.

I love that there are many benefits for clients, easy tutorials and for the most part Spa friendly.

That it helps me attract clients, the ease of setting it up and your customer support is amazing. The web design and logo team are wonderful and efficient.

Vagaro hands down offers the best product for the money with additional features than most that allow for things like customizable memberships and rewards programs.

If an error is made in the transaction, the program is not allowed to cancel.

The software was very computer friendly also you customer supports was there to answer all my questions in a rapid response time.

So now am stuck with used pay desk that i paid full price for it. Looking for another provider i am done with Vagaro very soon.

Easy and super clean organized all of process manage appointment checked out. So kind like smart assist.

I switched over to Vagaro from MindBody Software and I am super glad I did. I have just about everything I need in one place that allows me to run my business seamlessly.

In terms of functioning there are glitched and We he Customer service is Terrible at giving the right advice.

We love how VagARO CONTINUES  TO UPGRADE AND INTEGRATE MORE FEATURES THAT ARE VALUABLE TO RUNNING OUR BEAUTY BUSINESS.

I love the compliments I receive from my clients because the ease of use and all the information I can provide to better prepare clients for their appointments.

We also love the fact that we have the app on our phones so we have the ease of having our schedules no matter where we are during the day.

I love pretty much everything about this software it is so easy to use and navigate. Simple yet it covers all aspects of what you need.

It's building it's features which is great. It's great for a business just starting out.

When this happens you do have the option to enter in card information manually, however you are charged extra for it which is another con.

I like that I am able to personalize my site however I’d like. It’s very helpful in creating websites and pretty much self explanatory when browsing thru all they have to offer.

Easy to Pull up on my Phone or P.C. Easy to checkout and Update Clients , Easy to build a Database, pretty easy to email right from a Clients Profile.

I have really enjoyed processing with Vagaro and the user friendly interface. I also love how my clients get emails and text reminders before their appointments.

I spend countless hours a month combing the system for these errors and it makes our company look incompetent to our customers.

Easy to use for me and my clients. They love the reminders and I love that all my salon information is in one location.

So completely useless for my business and a total waste of time trying to set up. This should be a big warning before you sign up.

NOTES:  I like this section it's comprehensive to different professions. The medical note section is helpful for massage therapists and other medically oriented professions.

Like, sincerely hands-down I am fan all the way. It's format is user friendly for my clients and my staff to learn.

Very poor I feel ripped off by their illegal refund policies. They ripped me off for $700 even though I never once used the service.

The price point is great. I love the ability to do payroll, run reports and credit card processing all in one place.

Like I mentioned before they have such amazing support, and training videos, and how to articles. It's incredibly user friendly.

I loved the marketing tools. The website builder and the access to easy use SOAP notes is what sold this to me, in addition to the pricing.

I like the ease of use, the scheduling and the integration of Zoom.

I am enjoying my experience and happy there is a software that takes care of the basic yoga studio needs at a great price.

Forced to have to buy gift cards that are expensive to purchase through them. Charges for the visa use was more expensive then my bank charges.

There was no comparison. My favorite things about vagaro is the amazing customer service, ease of use, and the ability to use on both desk top and mobile devices.

Sometimes the card reader doesn't connect which is really frustrating because then I have to enter the credit card information by hand and get charged more. That's extremely frustrating.

It is easy for me to use and I do enjoy the lay out of it all. Customer support is great as well.

I love how easy it is to manage my accounting through Vagaro. Booking and Merchant services are easy and affordable.

They continue to update and improve it all the time, and have very good live customer service, which is so important when there is an issue that needs immediate attention.

Sometimes it's difficult to find what I'm looking for. That can be frustrating when I'm with a client.

They LOVE having the ability to see their schedules from the personal smart phone/ tablet when they aren't at work. Our client's LOVE their texting reminders.

I also appreciate being able to see my stat's for the month and year. It's a great help for taxes.

Seems to be pretty user friendly and I'm still learn the ins and outs but for the most part I am enjoying it. Would recommend it to other users.

I love that it is easy to navigate. Also very nice I can do everything pretty much from my mobile device.

The websites we can create are professional and super easy to create. Add ons like shopping cart to your website are inexpensive and easy to turn on/off at any time...I have done so, many times.

I am extremely satisfied with Vagaro and all supports in place. I recommend it to colleagues in the field.

The only dislike is that we can not add the pets name.

Pound Sterling

baxus is a cloud-based salon management solution. Primary features include appointment scheduling, online booking, client detail management, reminders, marketing, stock management, point of sale (POS) and voucher management.


Other features include staff and business target management, staff rosters and rescheduling management. The appointment booking module allows users to view, create and change appointments, as well as reserve rooms and equipment. Clients can create bookings themselves using the online booking feature. Salons can implement cancellation policies online, take deposits and change bookings.


The POS feature allows users to sell services, products and packages, track payments and add discounts. Users can manage stock, set prices, receive orders and update stock levels.


baxus is offered in a subscription pricing. It is compatible with Windows, Mac and Linux operating systems. Support is offered via email and over the phone.



LongDescription

Employee Management

Booth Rental Management

Document Storage

Client Database

Confirmation/Reminders

Invoice Management

Wait List Management

Customer Database

Payroll & Commissions

Data Import/Export

Multi-Location

Email Marketing

Sales Reports

Performance Metrics

Service Catalog

Marketing Automation

Online Booking

Reporting & Statistics

Client Profiles

Mobile Grooming

Reminders

Billing & Invoicing

Real Time Reporting

Commission Management

Employee Scheduling

Appointment Management

Client Management

Staff Management

Drag & Drop

Customer History

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

Search/Filter

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

baxus

Live Online

Documentation

Videos

US Dollar

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases and inventory management, as well as featuring email and text notifications to clients and automated email marketing.


Users can list available appointment slots, and customers can then look for salon facilities nearby and book appointments through Vagaro’s website or the Vagaro app. VagaroPro, the business app, is available for Android and iOS smartphones.


Users can create customizable promotional web pages to showcase upcoming events and special offers through Vagaro’s website or connect with their customers through email and social media platforms. Customers can also create personalized profiles with their contact information, booking history and feedback. Users can keep records of their customer service histories and generate customizable reports with graphs and charts to track business performance, customer retention and more.



Treatment Planning

Patient Records Management

Customer Surveys

Faculty/Staff Management

Enrollments/Onboarding

Electronic Payments

Barcode/Ticket Scanning

Committee Management

Payment Processing

Recurring/Subscription Billing

Practice Management

Application Management

Real-time Scheduling

Mobile Alerts

Fitness Plan

Customizable Reports

Dues Management

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

SMS Messaging

For Salons and Spas

Charting

Progress Tracking

Customer Mobile App

Referral Tracking

Task Scheduling

SSL Security

Before & After Pictures

Secure Login

Group Scheduling

Reservations Management

Online Registration

Credit Card Processing

Calendar/Reminder System

Transaction History

Attendance Management

Attendance Tracking

Timesheet Management

SMS Reminders

Team Calendars

Communication Management

Customer Accounts

Sport Coaching

Recurring Appointments

No-Show Tracking

Gift Card Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Costume Management

Member Database

eCommerce Management

Scheduling

Promotions Management

Email Templates

Self Service Portal

Self Check-In/Check-Out

Treatment Packages

Availability Indicator

Booking Management

EMR/EHR

Mobile Access

Online Payments

Inventory Tracking

Capacity Management

Membership Renewals

Real-Time Data

Historical Reporting

In-person Trainer

Life Coaching

Membership Management

Resource Scheduling

Business Coaching

Address Book

Credit Card Management

Role-Based Permissions

Client Portal

Event Scheduling

Social Media Integration

Real-Time Notifications

Forms Management

1 user: $25 /month
2 users: $35 /month
3 users: $45 /month
4 users: $55 /month
5 users: $65 /month
6 users: $75 /month
7+ users: $85 /month


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