However, there are also a few cons to using BrightGauge. The pricing structure can be a bit confusing, with different plans and add-ons that can quickly add up.

Allow us to easily extract data from our different systems to make quick business decisions.

This is a good tool for tracking performance at a glance. It is for a good reference, but official numbers still should be verified within the software that the integration sends info over from.

BrightGauge allows us to fairly easy create gauges and dashboards that help our team be aware of any issues that need addressed. There are a impressive amount of gauges supplied out of the box.

Excellent Dashboard for MSPs, Great Support from Customer Service to Onboard.

They truly listen to the customer community when it comes to functionality improvements. Attractive pricing structure.

We have had great customer service and support. Always willing to assist with an issue.

It seems like there are a lot of things you can do and create beautiful metrics for. I love the customization of the dashboards; it's attractive and dynamic.

Love the ability to create customer reports from multiple product sources.

One other thing that is major annoyance is there is no way to sort reports by the company they were created for.

The staff at BG is fantastic and always will to go above and beyond to help us better leverage the tool.

Ability to report across various data sources. Additionally, you're always looking to bring in new integrations.

Great software for insights into the business performance.

This software is so easy to use and gives me the power to consolidate all of the critical data and KPI’s I need to know to make smart decisions and have command over my business.

While i like the product, I am contemplating if it is worth what we pay, in that we can create similar graphs in Autotask.

I like how easy it is to setup gauges. The dashboards are great and more flexible than autotask dashboards.

Ease of use and functionality. To be able to drill down multiple levels to achieve reports and stats required to operate the business.

Ease of use - it is very simple to create dashboards, reports and scorecards. Presentation - the appearance of the dashboards and reports is modern.

It is limited to just the gauges which isn’t always what you need on a report.

The software has been worth every penny spent. The visual insight into our data and applications has allowed each employee to manage their own productivity via customized gauges and dashboards.

Finally turn data into information. Quick easy gauges and alot of predefined.

Or to charge us simply to setup a new user. Both are a bit ridiculous.

Overall, it's been a helpful tool for me. We do also use a few dashboards that are client facing to allow them to have an insight to issues specifically facing them.

I typically have used BrightGauge to keep track of my daily and monthly stats. Our service desk has set up reports so we can track our success and progress towards monthly and daily goals.

For different functionalities you have to pay a different price. Costly to add new data sources.

The lack of a simple OR query in gauges causes no end of frustration. Having to create layers for each query followed by a calculated metric often doesn't create exactly what we're after.

I love the ability to view live reports that change as the data changes. It's also nice to be able to cycle through different dashboards automatically.

As a team, we leverage this program differently but with the same motivation -- to more easily review important data and help increase efficiencies.

It has become very annoying to see features added and then we have to pay more for them. We have to pay more to simply perform calculations.

While the pricing structure may be a bit confusing, the benefits of using BrightGauge for data visualization and analysis make it a worthwhile investment for many businesses.

Lastly, the formatting tools for reporting are woeful. The experience of building and formatting a report is painful.

Can do a lot of cool stuff; great integration and customization.

It is very easy to build gauges and a customized dashboard for every employee - every employee at our company has a dashboard with individualized gauges for their job role.

This means when you are doing overhauls or audits, it's extremely difficult to know which customers have been addressed, and which haven't.

They are aware of the shortcomings of their Live Call functions, and they are receptive to feedback. We appreciate being part of their beta testing to improve the platform.

Implementation can be difficult at times, especially when using non-standard data sources to import.

As you can guess this is very frustrating when a client is on the way and I need an accurate report asap.

You can see multiple channels, campaigns, and more in an easy to use interface.

This program was fairly easy to deploy and it has a great interface that makes it easy to find the specific information or datasets you are looking for.

For the most part, we enjoy the ability to create clean, comprehensive marketing reports for our clients.

Our clients LOVE it and our internal users now rely on it to do far more robust reporting and analysis.

Customer support is great. Great price compared to competitors.

It's a product that is easy to use, and it's really good at reporting when connected to all data sources.

TapClicks is amazing in that it lets us pull in several data sources with a simple click of a button, and we can get started on building out widgets.

The customer service dept. is helpful and very responsive to your needs.

Pros, gather data from our platform. It is great and easy to use once you are familiar with what you are looking for.

I like that is has a great selection of integrations and the widget graphs look good and understandable.

For prices offered; this level of service is very good. Development/Reporting issues we reported were acknowledged and addressed in a timely manner.

The site speed is very hit or miss despite trying all of the recommendations to speed it up. There are capabilities that seem SO basic to me that the platform doesn't offer.

The report studio is a great place to build and develop reports, and including third-party integrations are very helpful.

The dashboards for clients are great, clean and easy to read, very functional.

I love the ability to aggregate and normalize data. Additionally - the smart connector features is big for our agency.

I love all the API connections they have built out. It makes it extremely easy to pull in data from the core platforms we are advertising on.

I love the client access and viewer management capabilities. Having a nice dashboard with a unique login and URL looks so great as an agency.

There's so much this platform can do it was initially quite daunting how I've been able to reach out to the support team who are always happy to help no matter how basic/advanced my questions are.

Pricing was very flexible and the software was customizable to meet our needs.

One of the best things about TapClicks is that you have access to many different features and if they don't have it already integrated into their software they will work with you to get it in place.

A lot of the time the document will be different once exported from TapClicks to PowerPoint which is frustrating. Data sometimes is not the most accurate.

Lack of aesthetic formatting options (change font size/style, etc.).

A great tool for agencies who need a consolidated report.

Excellent experience so far and the support team is great and quick to respond to our queries.

Very user friendly and aesthetically pleasing.

The accuracy of our data is always a little bit questionable despite our conversations with TapClicks admin.

Its a great product with an superbly supportive customer success team. 10 in customer support for sure.

US Dollar

BrightGauge is a business intelligence solution that enables enterprises to gain visibility into key performance indicators (KPIs) using dashboards, manage goals, build reports and more. It facilitates integration with multiple third-party solutions such as ConnectWise, QuickBooks, Xero, ServiceNow, QuoteWerks and more.


BrightGauge allows various customer support, sales, marketing and leadership teams monitor specific business metrics using custom dashboards. It lets managers assign KPIs to team members and track progress as they proceed through pipelines, improving accountability across the organization. Additionally, it helps users create customizable reports using templates and set schedules to send reports across clients or teams.


BrightGauge enables enterprises to calculate various metrics such as time, performance, support ticket resolution rates, billable hours and more. The solution is available on annual and monthly subscriptions and support is extended via documentation and other online measures.



LongDescription

Scorecards

Key Performance Indicators

Dashboard

Reporting/Analytics

Customizable Dashboard

Email/Help Desk

Knowledge Base

Chat

11-50

51-200

201-500

BrightGauge

Live Online

Webinars

Documentation

TapClicks is a smart marketing cloud-based set of automated marketing solutions designed to work in unison, powered by your data. We make the complex world of marketing easy with everything a business needs to differentiate itself, becoming more efficient and scalable to grow smarter and faster!


TapClicks is a cloud-based business intelligence (BI) solution that offers digital-marketing reporting and analytics for ad agencies, media companies and enterprises in industries such as automotive, travel, e-commerce and HIPPA agencies.


This platform allows users to combine their marketing campaigns and performance results in a unified digital dashboard. TapClicks provides on-demand analytics, comparative scoring, advanced trending insights and data visualization within a single solution.


TapClicks has instant-on integrations with more than 250 marketing platforms such as Google Data Studio, Google AdWords, Facebook Ads, Pinterest, YouTube, Instagram, Foursquare, LinkedIn, Bing Ads and many more. These integrations help users manage all their marketing campaigns in a single place.


TapClicks' reporting feature tracks and manages automatic uploads to Google Drive, Dropbox, or FTP. Users can also schedule email delivery, export and send to Word, Excel or PDF.


TapClicks allows users to create client-ready dashboards and reports with the help of interactive charts and graphs. It also allows users to add logos, custom titles and support links to the reports.



Real-Time Analytics

Website Analytics

Forecasting

Customizable Reports

Customer Segmentation

Visual Discovery

Charting

Referral Tracking

Ad hoc Reporting

Multi-Account Management

Single Sign On

Campaign Tracking

Strategic Planning

Project Management

Site Search Tracking

Multi-Campaign

Digital Asset Management

Scheduled/Automated Reports

Audience Targeting

Collaboration Tools

Functions/Calculations

ROI Tracking

Data Import/Export

Self Service Data Preparation

Activity Planning

Private Dashboards

Content Management

Lead Management

Social Media Monitoring

Brand Management

Sales Reports

Marketing Reports

Pageview Tracking

Performance Metrics

Channel Management

Data Connectors

Trend/Problem Indicators

Benchmarking

KPI Monitoring

Time on Site Tracking

Budgeting/Forecasting

Event Triggered Actions

Visual Analytics

File Sharing

Activity Dashboard

Data Visualization

Conversion Tracking

Keyword Tracking

Customer Journey Mapping

Metadata Management

Customizable Branding

Goal Setting/Tracking

Widgets

Monitoring

Campaign Analytics

Single Page View

Approval Workflow

Summary Reports

Client Management

Drag & Drop

Task Management

Campaign Management

Document Management

Data Mapping

Search/Filter

Data Discovery

Data Management

Multi-Channel Data Collection

Display Ad Management

Data Quality Control

Data Cleansing

Mac OS

Linux

Web browser (OS agnostic)

TapClicks offers a variety of subscriptions plans for its unified Orders, Workflow, Analytics and Reporting Platform on a month-to-month and annual basis. We offer customized packages catered to your needs. Try us out for free!

BrightGauge vs TapClicks

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