Ease of use and customer support, the Megamation staff are always proactive they call us regularly to see if there is anything we need, whenever we have a question they are always prompt and helpful.

Support team has seemed genuinely happy to help me anytime I ask. They are quick and efficient in their support and come up with great ways to use the system to help me.

Having 24 hour support is fantastic. The support Staff is always helpful and they are quick to fix my issues.

Having MegaMation Directline is like a custom built system tailored for your specific needs at an off the shelf price. We are the APPA 2011 Effective and Innovative Practices Award winner.

Well supported and continually improving CMMS.

The software (administrative portion) is not the easiest to use and the reporting is a bit clunky.

It helped us move from papers to paperless, easy to look up information if you know what you're looking for. Costumer service is excellent.

I like the work order console concept and how it presents your WOs to you, arranged how you like it. I like having multiple windows open while I am working on different things.

I also like that it is a lease product. To keep a good customer base requires satisfied customers.

Unable view picture of equipment along with the equipment information. No print function for PM's unless the WO is scheduled.

Very professional CMMS with excellent support. Gives up great method to track, schedule and document preventative maintenance.

Highly recommend, Great tool, user friendly, great tech support always will to change and modify application to meet our needs.

The system is a stand alone installation and is not integrated with our ERP software. This has made it difficult to use the pruchasing and inventory modules available in the program.

I have a very good idea of what maintenance activities are being done in my group. It's straight forward to schedule the maintenance.

The software is suited to best fit the needs of my company. As we grow this software grows with it.

Limited availability of KPIs or visual reporting. Export data has to be manipulated in Excel to produce charts and graphs; the raw data is difficult to interpret quickly.

Every time we reach out with questions the EWorkOrders team responds very quickly and helps us get what we want out of the program.

Excellent customer service, when I have a question or concern they respond within hours not days.

The software facilitates a great way of communicating in a decentralized organization to ensure items are completed in a timely fashion ensuring a quality product for our customers.

I helped implement and currently help administer eWorkOrders at a company with three sites with no previous CMMS. The implementation, training, Go Live and ongoing support has been excellent.

The only con for us is because eWork Orders is a cloud based system we can't use it for problems involving internet or power outages.

Customer focused, excellent customer service, easy to use, customization is awesome.

How-to-Videos embedded into each module’s help section. Streamlined modules, allows for the rapid retrieval of information, to quickly accommodate and respond to customer requests.

We are very happy with the product and highly recommend it.

This is a wonderful system. It's very user friendly, and they provide the best customer support.

Ease of use is great; Captures all user requests easily; Report generation is great for trending information; great way to reconcile requests, at the end of a given period.

Customer service is timely and dependable. Pricing is competitive and reporting tools can be customized to your preference.

This is a great product for a mid-sized facilities management operation. I've used it at two different organizations and have been very happy with both the product and their support.

Top managers love the fact through reports and dashboards, they get real-time information on our maintenance operations.

They have a fantastic team to work with. Again, the ease of using the software, the customization to my specifications and so much more is the reason I have stayed with them for so long.

There is no partial item count (ex. Received 2 of 3) on the purchase order record if there is a partial receipt.

The initial PM set up was a bit confusing in terms of assigning the assets to the PM.

The transition from our prior CMMS to eWorkorders was quick and painless. This software is a great value.

So the vendors that we engage with have got to be at the top of their field.

Setup and configuration is difficult until you become intimately familiar with the product.

There is not away for creating custom queries to be written if you are a SQL user. We cannot search by Work Order numbers and in some cases we have a list of particular ones.

Call directly or email doesn't matter always get a rapid response. Thank You eWorkOrders for making my job easier.

It looks like its going  to be user friendly. The customer service and tech support is very good.

The eWorkOrders system helped us achieve that and more. The ease of use for line staff to enter work orders is as good as it gets.

Sometimes finding a specific work order it difficult because the type filters that are offered.

It helps us reduce our paper use, the what's new feature is terrific much better than getting emails, it is quite a flexible program and our tech support has been awesome.

We really like how quick and easy eWorkorders is to use for both the individuals requesting the work orders and the maintenance techs.

The thing we like best about eWork Orders is how easy it is for our employees to open new work orders. The interface is very intuitive.

We expanded and had to find a one stop shop. Where it could take money, allow for signing of leases, etc.

The cloud based service saves IT cost, and provides access any time, any where. I would recommend the software to anyone.

Very pleased with the product. Cost savings is tremendous compared to other systems I have used.

This software has an ease of use and covers so much of what's needed. We run our business on it and it has performed flawlessly.

The initial set-up and implementation was super fast and all questions arising from it being new to my team were answered within minutes of reaching out to customer support.

If for any reason I have a question or needs something added that I don't have the capability to do, they will help me in anyway.

There are a lot of CMMS systems out there that are very costly.

Mobile version is not available while offline (no internet/wifi/mobil access).

We see so much come through in a day that you can retain that info. Being able to add pictures and notes are great.

The deployment and ease of use made the break in period very easy. It is a real cost-effective solution for budgeting purposes.

EWorkOrders - a very good CMMS and a good value.

It is super easy to learn and use. Very easy to setup as well.

The have great customer support. Hundreds of reports to choose from and if you can't find a standard report from their list of reports, they will build a custom report for you.

Ease of configuration, personalization and customization. Straight-forward, trouble free, fast inexpensive Implementations (ie $1,500 completed in 1 week).

The software is little bit difficult to manage first time but as you familiar with the tool it's works smoothly.

Most Cost Effective and Easy to use CMMS on the Market.

US Dollar

DirectLine by Megamation is a cloud-based maintenance management software that serves the maintenance scheduling and compliance reporting needs of education, manufacturing, healthcare and beverage industry. Available on a monthly subscription, the SaaS-based solution is accessible via a web-browser on any Internet-enabled device.


DirectLine is a modular solution including applications for condition assessments, preventive maintenance, work order management, and other essential CMMS capabilities. As a modular system, businesses only need to implement the modules that they need at that point in time, rather than implementing and working around more features than necessary.


Additionally, DirectLine specializes in developing customized modules and features for individual clients. Once created, these modules are made available to all DirectLine customers, so that clients with similar needs can consistently find new, improved modules to add to their existing DirectLine solution.


All support is local, and each DirectLine representative helps clients solve issues, receive any needed customization, and ensure all facets of the system run smoothly.



LongDescription

Purchase Order Management

Customizable Reports

Document Storage

Equipment Management

Space Management

Key & Lock Management

Scheduling

Technician Management

Mobile Access

Fixed Asset Management

Inventory Tracking

Vendor Management

Maintenance Management

Preventive Maintenance

Service History

For Schools

Asset Tracking

Inspection Management

Work Order Management

Billing & Invoicing

Facility Scheduling

Inventory Control

Commercial Properties

Room Scheduling

Incident Management

Third-Party Integrations

Maintenance Scheduling

Inventory Management

Calibration Management

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

DirectLine is available for a monthly fee that includes implementation, training, usage, support and updates. No capital outlay required. 

Monthly cost is based on the amount of hours used. Increase usage anytime. Customize the interface to show all modules, or only the modules needed.

Contact Megamations Systems for detailed pricing.

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

DirectLine

In Person

Live Online

Documentation

Videos

eWorkOrders is a cloud-based maintenance management solution offering an integrated suite of tools to manage work orders, asset management, inventory management and preventative maintenance.


The software solution provides users with tools and an interface that gives users the ability to organize service requests and other employee tasks into a single platform, available to owners, managers, engineers, tenants, vendors and others. Data can be displayed as text and on an interactive calendar or map.


eWorkOrders features a reporting module with essential reporting tools that gives users the ability to assemble their data collection within their CMMS and transform it into reports.


The software solution can be configured for businesses of any size, throughout any industry, worldwide. It’s accessible from a computer or mobile device, and upgrades and tech support are included.



Real Time Analytics

Employee Management

Work Order Creation

Barcoding/RFID

User Management

Status Tracking

Barcode/Ticket Scanning

Tire Management

Mobile Alerts

Asset Accounting

Access Controls/Permissions

Activity Tracking

Service Request Management

IT Asset Management

Dispatch Management

Job Costing

Real-Time Monitoring

Contract/License Management

Task Scheduling

Repair Tracking

Disposal Management

Electronic Signature

Invoice Management

Project Management

Customer Database

Recurring Appointments

Resource Management

Job Management

Calendar Management

Customizable Fields

Barcode Recognition

Geographic Maps

Data Import/Export

Multi-Location

Self Service Portal

QuickBooks Integration

Facility Management

Audit Trail

Fuel Tracking

Cost Tracking

Depreciation Management

Compliance Management

Real-Time Data

Routing

Historical Reporting

Utilization Reporting

Role-Based Permissions

KPI Monitoring

Real-Time Notifications

Workflow Management

Real-Time Updates

Residential Properties

Budgeting/Forecasting

Activity Dashboard

Parts Management

Alerts/Notifications

Equipment Maintenance

Work History

Reporting & Statistics

Reminders

Asset Categorization

Automated Scheduling

Estimating

Vehicle Information

Job Scheduling

Accounting Integration

Audit Management

Alerts/Escalation

Real-Time Reporting

For Mechanical Equipment

Asset Lifecycle Management

To-Do List

Reporting/Analytics

Contact Database

Monitoring

Prioritization

Remote Access/Control

Windows 10

$35/user/month up to $120/user/month depending upon features needed and number of users.

DirectLine vs eWorkOrders CMMS

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