FTMaintenance Select vs FacilityONE

RATING:

4.3

(50)

FTMaintenance Select has 50 reviews and a rating of 4.29 / 5 stars vs FacilityONE which has 26 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (50)
4.8 (26)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 9, 2019
May 21, 2019
Pros/Cons
  • Pros

  • Setting up equipment is super easy and quick. Vendors are just as easy.
  • I have been pleased with the software and all my contact with support has been positive.
  • Cons

  • There was a lack of communication between sales and the technical department that created a misunderstanding about a functionality after I bought the software. Everything is fine now though.
  • Logging in sometimes is a pain. I don't know if it's our computer, but it doesn't happen a lot.
Read all user reviews
  • Pros

  • I like that it is user-friendly even for those who are not computer people. Training goes quickly for new people due to the ease of use of the software.
  • What I like most about this software is the ease of running reports, searching capabilities and tracking the jobs throughout the facility.
  • Cons

  • When I first started using Facility One, it was a bit confusing and hard to navigate.
  • Updates are always being made for navigational improvements but can sometimes create user frustration.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos