It has worked flawlessly every time we've been called on to use it (for making emergency announcements to our group). It is  priced right, and very well worth the small cost.

This is worse case scenario. When people of a church is not received notifications, they are not engaged, if not engaged...well you can follow.

The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.

Not to mention the price. It was very nice to see such a program that was checking all of our boxes.

Although our business size is 11-50 employees, we are able to utilize this software to quickly share information to the more than 350 members of our congregation.

The product is easy to use and customer support is great.

The software is user friendly and very affordable, and offers integration with third parties.

The only thing I dislike is how it rounds up the time used.

Service was great and I was able to reach my customers quickly and efficiently.

That way, they can call me back and we can work out a solution during the school day that will benefit the student and hopefully lead to better performance.

Our customers are grateful we are on top of our game - simply because we are sending them text messages along the way and keeping them from any surprises.

I was up and running in 5 minutes and we have continued to use it. Once set up it runs on auto-pilot, thanks to the Zapier integration.

I have pre-recorded items that I use frequently so that I can just click on the message I want to send. It is easy to use and the price is reasonable.

The app is very good and easy to use the image gallery also.

There is no way of pulling up the written portion of a recorded message  to make adjustments after it has been created.

Has a great app that can be used on the phone. Revolutionized how we communicate with our church for special events and other news and announcements.

I really enjoy how easy and quick it is to make calls and send messages to my students and their parents.

The cost is very reasonable. There seems to be good customer support available, but I never needed it because the system was so easy.

The best part of the software for me is the convenient APP that can be used to easily scheduled or send a broadcast to all of our church members instantly.

The reports are extensive and if you find that they're lacking in anyway you can either build your own custom reports or request it be done for you by their excellent support staff.

Excellent, Highly recommend great platform and great people to work with.

Good, learnt lots about it and find the report i need when i need it and managed to see real time results to help with this.

Great overall experience and relationship with our Account Manager and the Support teams. The product developments and updates makes MC a game changing solution that we could happily recommend.

Clunky and difficult to use more complex features.

Operationally really good, excellent support staff - easy to on board and deploy.

I have worked with Max Contact as an engineer and PM for over 10 years and rate the service provided top notch with great relationship with account manager and the support/project functions.

Out account manager Nigel is always readily available if ever needed. Support staff provide a first class service on getting a quick turnaround on getting a resolution on any concerns.

Also the webinars and industry meeting they host are a great benefit that I'd encourage anyone to take advantage of.

In the past when the system has been down it has affected the business across all campaigns and in return affected the clients and agents costing the business a significant loss of revenue.

Brilliant Solution from an evolving provider. A passionate team behind the scenes.

Happy with service and support so far and look forward to see how we can develop this further.

Really good, appreciate the dialler capability and ease of use for agents.

Overall functionality and ease of use is the most popular standout feature of MC.

US Dollar

DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to them. Its reporting module lets enterprises gain insights into delivered/undelivered text messages and call answered status for voice broadcasts.


DialMyCalls includes a contact management system, which lets organizations add, modify or delete contacts or create groups for sending targeted messages. Its contact labels feature allows users to add multiple phone numbers/emails to a single contact and create tags such as mobile, work and secondary. Additionally, its mass notification portal offers a self-managed system, which enables members to sign-up for alerts.


DialMyCalls integrates with various third-party applications such as Eventbrite, Google Calendar, HubSpot, iContact, MailChimp and Salesforce. The product is available on monthly subscriptions or usage-based pricing and support is extended via phone, documentation and other online measures.



LongDescription

Text-to-Win

Shortcodes

Status Tracking

Mobile Alerts

Email Alerts

Customizable Reports

Automated Responses

Mass Texting

Access Controls/Permissions

SMS Messaging

Templates

Employee Directory

Scheduled Messaging

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Auto-Dialer

Call Recording

2-Way Messaging

Call Disposition

Template Management

Scheduling

Data Import/Export

VoIP

Mobile Coupons

Two-Way Communication

Text to Speech

Contact Management

VoIP Connection

Mobile Access

Survey/Poll Management

Mobile Keywords

Risk Alerts

Social Media Integration

Real-Time Notifications

Real-Time Updates

Caller ID

Alerts/Notifications

Employee Database

Reporting & Statistics

Reminders

Telemarketing Management

Geotargeting

Real-Time Chat

Chat/Messaging

Customizable Templates

Interaction Tracking

Multi-Language

Real Time Reporting

Power Dialer

Reporting/Analytics

Polls/Voting

Contact Database

Video Conferencing

Mass Notifications

Third-Party Integrations

Call Transfer

Surveys & Feedback

User Management

Activity Tracking

Customer Segmentation

Communication Management

Campaign Scheduling

Call Routing

Content Management

Answering Machine Detection

Call Scheduling

Call Reporting

Multi-Channel Communication

Multi-Language Alerts

Employee Communities

Activity Dashboard

SMS Marketing

Campus Notifications

SMS Polling/Voting

Conferencing

Incident Management

Campaign Management

Audio/Video Messaging

Automatic Outbound Dialer

Web browser (OS agnostic)

DialMyCalls offer both monthly and pay-as-you-go plans. Discounts are available for schools, churches, and non-profits.  
Pay-as-you-go plans start at $10 for 140 credits, and are based on the number of credits required. One credit equals one text message or 30 seconds of call time:
140 credits: $10
380 credits: $25
825 credits: $50
1800 credits: $100
5000 credits: $250
11000 credits: $500
25000 credits: $999.99
Volume packages are available for customers requiring more than 25000 credits.
Monthly plans start at $7.49/month and are based on number of phone numbers required:
1-25 phone numbers: $7.49/month
25-50 phone numbers: $14.99/month
51-100 phone numbers: $34.99/month
101-200 phone numbers: $54.99/month
201-300 phone numbers: $74.99/month
301-400 phone numbers: $84.99/month
401-500 phone numbers: $94.99/month
Volume packages are available for customers requiring more than 500 phone numbers.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

DialMyCalls

In Person

Live Online

Webinars

Documentation

Videos

Pound Sterling

MaxContact is an omnichannel contact center solution that is designed for businesses across different sectors including BPO’s, financial services, utility providers, and more. Supporting inbound and outbound operations, MaxContact ensures that businesses have access to all the features they need in order to succeed.


MaxContact's highly configurable IVR can automate processes for inbound channels such as payment processing, CRM lookups, and agent/caller matching. For outbound operations, MaxContact's predictive dialing algorithm automatically manages calls throughout the business day so agents can focus on calls that matter. Omni-channel capabilities allow agents to manage customers across all available channels, allowing them to handle a number of interactions at any one time with push/pull functionality. 


Features include drag and drop scripting, IVR automation, campaign management, predictive dialing, quality management, workforce management, intelligent reporting, business analytics, and real-time dashboards.









DialMyCalls vs MaxContact

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