About DialMyCalls

DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to them. Its reporting module lets enterprises gain insights into delivered/undelivered text messages and call answered status for voice broadcasts.

DialMyCalls includes a contact management system, which lets organizations add, modify or delete contacts or create groups for sending targeted messages. Its contact labels feature allows users to add multiple phone numbers/emails to a single contact and create tags such as mobile, work and secondary. Additionally, its mass notification portal offers a self-managed system, which enables memb...


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Supported Operating System(s):

Web browser (OS agnostic)

46 Reviews of DialMyCalls

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(42)

42

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 46 results

September 2019

Jeffrey from Community Faith

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Great auto-call service

In the old days we would have to call everyone personally, one at a time. there is still a place for that but to get out general reminders and announcements, it would take hours. Now we do it in a couple minutes.

Pros

We love this service. We are able to break our call lists into multiple groups so if we need to get a message to certain group, no problem but we can also send an event announcement to everyone.

Cons

Of course you lose the opportunity to have a two way conversation but the extra push to talk feature helps with that if folks want to talk with us further.

Reasons for Choosing DialMyCalls

Cost vs benefit. Great services at ver affordable price.

October 2019

Anthony from Danbury-Bethel SDA Church

Verified Reviewer

Company Size: 1 employee

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2019

Happy customer

The staff is very helpful and friendly.

Pros

I am able to record one message and send it out to all my members at one time.

Cons

The app does not have all the features that the online version has.

Reasons for Choosing DialMyCalls

The response of the staff to my inquiry.

December 2018

Joanne from Community Bowling Centers

Verified Reviewer

Company Size: 51-200 employees

Industry: Recreational Facilities and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

December 2018

Makes Automated Calling a Snap!

DialMyCalls allows me to reach out quickly and efficiently to all of my customers, and in a cost-effective manner. I'm really happy with their product and pricing.

Pros

Easy to use platform Easy to generate relevant reports Easy to schedule outgoing calls from office or on the road

Cons

I have multiple locations, and for each one I have a separate account. It would be nice to have one umbrella account from which I could administrate all of my locations.

February 2020

Phil from Zion Lutheran Church

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Best Phone/Text Notification Software!

Having this service available whenever we need it is a blessing!

Pros

We had searched and tried a few other services for notifying our members when the church had to close for inclement weather. DialMyCalls is just perfect for us! It works with us as we grow and folks leave; very easy to edit! It's also an exceptionable value for the buck!

Cons

We're ever so thankful to have this software on hand should we need it! We will have a regular testing of the service from time to time... but can't think of anything negative!

September 2019

Alberto from Conozca Israel, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Best Broadcasting SMS solution I have found ...

Overall I am thrilled with the solution. It enables my staff and I to per-schedule important updates for our customers before they set to travel, during and after travel. From a customer satisfaction standpoint - it's a hit for our business. Our customers are grateful we are on top of our game - simply because we are sending them text messages along the way and keeping them from any surprises.

Pros

There are great things to like about Dial My Calls. 1) It's price point - It is Priced Right 2) Ease of use - which just became easier with their latest rollout 3) Customer Service

Cons

I really wish the solution would provide support for external area codes that are still a part of the United States. However, it's such a negligible impact to my business that I am able to deal with it, using copy and paste!