About DialMyCalls

DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to them. Its reporting module lets enterprises gain insights into delivered/undelivered text messages and call answered status for voice broadcasts.

DialMyCalls includes a contact management system, which lets organizations add, modify or delete contacts or create groups for sending targeted messages. Its contact labels feature allows users to add multiple phone numbers/emails to a single contact and create tags such as mobile, work and secondary. Additionally, its mass notification portal offers a self-managed system, which enables memb...


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Supported Operating System(s):

Web browser (OS agnostic)

47 Reviews of DialMyCalls

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(43)

43

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 47 results

September 2019

Jeffrey from Community Faith

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Great auto-call service

In the old days we would have to call everyone personally, one at a time. there is still a place for that but to get out general reminders and announcements, it would take hours. Now we do it in a couple minutes.

Pros

We love this service. We are able to break our call lists into multiple groups so if we need to get a message to certain group, no problem but we can also send an event announcement to everyone.

Cons

Of course you lose the opportunity to have a two way conversation but the extra push to talk feature helps with that if folks want to talk with us further.

Reasons for Choosing DialMyCalls

Cost vs benefit. Great services at ver affordable price.

February 2019

Taina from Atlantis Self Storage

Company Size: 2-10 employees

Industry: Warehousing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Great Product, needs a little tweeking. :0)

Thank you for the opportunity to share this with you. Good luck! Overall, great product. I am very happy with it.

Pros

What I like most of the DialMyCalls software: - User Friendly; - Response time is immediate, amazing!; - Great access to reports, reports provide a comprehensive receipt of calls made; - I love the fact that I can create caller groups to organize my contact list better, (super nice); - Cuts my workload in half; - Customers response is positive; - Made affordable. Perfect for small busnesses, like ours. I truly appreciate that, too, being I am paying out of pocket so that my boss dosen't reject the concept due to budget.

Cons

What I least like about DialMyCalls software: - The Spanish recording feature has a glitch, when I pick the Spanish language The male voice is audiable and at a good pace. The female voice is rushed and fewer pauses. With that being said, still on the Spanish option when adding the "" feature to get a little gap between sentences, the original Spanish voices are cancelled out and the English voice is now reading the message, which totally distorts the message. It gives it horrible "Gringo" sound effect. It's funny as hell, but not usable, therefore there is no feature to allow Spanish messages created to make necessary audio adjustments; - There is no way of pulling up the written portion of a recorded message to make adjustments after it has been created; - Reports do not include the name of the contact, only the phone number; - When creating a new broadcast, there is no way of returning to the previous step without having to start over; - When adding multiple phone numbers, it will not allow to duplicate a name, (what is up with that?) Nor, does it have the capacity to add duplicate phone numbers on the single contact.

December 2018

Joanne from Community Bowling Centers

Company Size: 51-200 employees

Industry: Recreational Facilities and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

December 2018

Makes Automated Calling a Snap!

DialMyCalls allows me to reach out quickly and efficiently to all of my customers, and in a cost-effective manner. I'm really happy with their product and pricing.

Pros

Easy to use platform Easy to generate relevant reports Easy to schedule outgoing calls from office or on the road

Cons

I have multiple locations, and for each one I have a separate account. It would be nice to have one umbrella account from which I could administrate all of my locations.

October 2020

Candace from Cumberland County Schools

Company Size: 5,001-10,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

A Boon for Teachers!

I am able to reach parents with real-time information, instead of waiting until later in the day or the evening. That way, they can call me back and we can work out a solution during the school day that will benefit the student and hopefully lead to better performance.

Pros

Everything from signing up to broadcasting the call is very user-friendly. Sometimes, it is better to have a voice recording than a text, or vice versa, depending upon your desired outcome. Families are so busy these days and it is difficult to contact them, so being able to send a recorded call between classes helps a lot. I have seen better student engagement, participation, and work follow through when I use DialMyCalls.

Cons

I honestly don't feel there is anything I don't like about this software. It is user-friendly, great customer support, and pricing is fair for the services that I need.

October 2019

Anthony from Danbury-Bethel SDA Church

Company Size: 1 employee

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2019

Happy customer

The staff is very helpful and friendly.

Pros

I am able to record one message and send it out to all my members at one time.

Cons

The app does not have all the features that the online version has.

Reasons for Choosing DialMyCalls

The response of the staff to my inquiry.