All DialMyCalls Reviews
1-25 of 51 Reviews
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Jeffrey
Verified reviewer
Religious Institutions, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great auto-call service
In the old days we would have to call everyone personally, one at a time. there is still a place for that but to get out general reminders and announcements, it would take hours. Now we do it in a couple minutes.
PROSWe love this service. We are able to break our call lists into multiple groups so if we need to get a message to certain group, no problem but we can also send an event announcement to everyone.
CONSOf course you lose the opportunity to have a two way conversation but the extra push to talk feature helps with that if folks want to talk with us further.
Reason for choosing DialMyCalls
Cost vs benefit. Great services at ver affordable price.
Taina
Warehousing, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great Product, needs a little tweeking. :0)
Thank you for the opportunity to share this with you. Good luck! Overall, great product. I am very happy with it.
PROSWhat I like most of the DialMyCalls software: - User Friendly; - Response time is immediate, amazing!; - Great access to reports, reports provide a comprehensive receipt of calls made; - I love the fact that I can create caller groups to organize my contact list better, (super nice); - Cuts my workload in half; - Customers response is positive; - Made affordable. Perfect for small busnesses, like ours. I truly appreciate that, too, being I am paying out of pocket so that my boss dosen't reject the concept due to budget.
CONSWhat I least like about DialMyCalls software: - The Spanish recording feature has a glitch, when I pick the Spanish language The male voice is audiable and at a good pace. The female voice is rushed and fewer pauses. With that being said, still on the Spanish option when adding the "
Melvin
Religious Institutions, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2021
Not what it used to be
The messages are often cut off, or recorded with blank spots. No definite answers given. No help to make this happen. I have multiple people not receiving important messages. This is worse case scenario. When people of a church is not received notifications, they are not engaged, if not engaged...well you can follow.
PROSWhen we first began, I loved the features, and the ease. Not to mention the price. It was very nice to see such a program that was checking all of our boxes.
CONSThe customer service has either decreased significantly, or I had one excellent customer service agent. I send messages and most of them are not replied to. When they are, it is more of a commentary than troubleshooting. It is always someone else's fault. When you are responsible for getting a message out to multiple people, time is of the essence, and clarity is needed. This service does not provide this.
Reason for choosing DialMyCalls
I chose for pricing and chat availability and reviews. Now the price has increased, the service as gone down and the reliability is spotty at best.
Rebecca
Education Management, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2021
A MUST HAVE for Teachers
In our district, we are required to call parents daily when a student misses a class. Since on a single day, I have at least ten absences, that makes for a LOT of phone calls. I used DialMyCalls years ago and started again this year. With a push of a few buttons, I can send messages to parents to let them know that their student has missed my class. I have prerecorded messages for Monday through Friday. I just select the students who missed, select the day they missed, and I have "made" ten calls in under a minute. I will continue to use this product daily for my entire teaching career.
PROSI really enjoy how easy and quick it is to make calls and send messages to my students and their parents.
CONSI wish it were a bit cheaper for teachers. Granted, under $15/month is well worth my time, but since I am sending out about 50 calls a week and have under 200 students, there should be some educational discount. I also wish I could integrate it with Google Voice. If there is a way I am unaware of, please let me know.
Candace
Education Management, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
A Boon for Teachers!
I am able to reach parents with real-time information, instead of waiting until later in the day or the evening. That way, they can call me back and we can work out a solution during the school day that will benefit the student and hopefully lead to better performance.
PROSEverything from signing up to broadcasting the call is very user-friendly. Sometimes, it is better to have a voice recording than a text, or vice versa, depending upon your desired outcome. Families are so busy these days and it is difficult to contact them, so being able to send a recorded call between classes helps a lot. I have seen better student engagement, participation, and work follow through when I use DialMyCalls.
CONSI honestly don't feel there is anything I don't like about this software. It is user-friendly, great customer support, and pricing is fair for the services that I need.
Lee
Verified reviewer
Accounting, 51-200 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Great for text blasts to keeping the staff in the loop of events
I have used several different programs at different cost and different companies. I have found that this one is by far the better fit for the needs we have for it. I can see where it can keep the staff and partners informed with a simple text blast as well as able to be setup as a good marketing tool for clients without spamming them either.
PROSTaking advantage of the credits plan for text messages vs. a monthly service fee helps make it more affordable and apt to be used. It is a great program for small and medium size businesses to be able to sue with out the large overhead of some programs.
CONSWhen setting up the program it can at first be overwhelming. But if you take your time and follow the FAQ and think out what you need vs. want it s tarts to make sense and becomes easy to use.
John
Verified reviewer
Consumer Services, 501-1,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great Product
We are a not for profit organization and use the software to communicate transportation issues to the more than 900 individuals that we serve. The product allows me to get the word out for an emergency weather closing or delay in a very efficient manner. The people we serve and our employees have become dependent upon the calls and texts. We also recently started sending out advocacy information to our families. The best price product on the market
PROSVery easy to use, really quick to get out a message and priced very inexpensively
CONSNothing comes to mind. We have not experienced any issues.
Kris
Verified reviewer
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2019
Great Way to Keep Congregations Updated
This is a quick and easy way to send robo-calls to your church members. Update them on severe weather, the weekly activities, or special events. Can be used on a desktop or via smartphone app. Offers both text, voice and voicemail options. You can record your own voice or use the robo-voice features.
CONSIf you use this less than once a week, buy the pay-as-you-go credits rather than the flat monthly fee.
Anonymous
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
DialMyCalls is a great system to keep touch with everyone in multiple networks!
DialMyCalls is very cost effective all while having the ability to send mass phone calls, texts, and emails to multiple contact groups quickly.
CONSThe app needs some updating as far as the overall user interface and ease of use. When searching for contacts you can only see 10 at a time and when you have a group of 1,000 and are not able to search for a specific person on the app it makes it time consuming to look up information.
Sohaib
Verified reviewer
Broadcast Media, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2021
DialMyCalls review by Sohaib Ahmed
The app is very good and easy to use the image gallery also
CONSAs far and cons are there the downloading of images us slow
Anthony
Religious Institutions, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Happy customer
The staff is very helpful and friendly.
PROSI am able to record one message and send it out to all my members at one time.
CONSThe app does not have all the features that the online version has.
Reason for choosing DialMyCalls
The response of the staff to my inquiry.
Alberto
Leisure, Travel & Tourism, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Best Broadcasting SMS solution I have found ...
Overall I am thrilled with the solution. It enables my staff and I to per-schedule important updates for our customers before they set to travel, during and after travel. From a customer satisfaction standpoint - it's a hit for our business. Our customers are grateful we are on top of our game - simply because we are sending them text messages along the way and keeping them from any surprises.
PROSThere are great things to like about Dial My Calls. 1) It's price point - It is Priced Right 2) Ease of use - which just became easier with their latest rollout 3) Customer Service
CONSI really wish the solution would provide support for external area codes that are still a part of the United States. However, it's such a negligible impact to my business that I am able to deal with it, using copy and paste!
Paul
Religious Institutions, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2019
IT Really Works!
9.5 out of 10! Love it. Use it regularly. The prices are fair and affordable.
PROSIT is very economical, easy to use, effective!
CONSThere are a few minor areas that should allow user customization of settings. For example, when you initiate a "Recording" by phone, it should use a cookie to retain and prepopulate the phone number to call field. That is not a huge issue, but there are three or four small things like that which could be improved.
Reason for choosing DialMyCalls
I received a referral from another user. I investigated the product. I used the "free" broadcast as a test (for several calls). It worked! It still works today. We have been using DMC for several years and love it.
Cody
Facilities Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Up and running in 5 minutes....
We use this as a service company to remind our customers about their upcoming appointments in the evening after our office is closed. Customers enjoy it and make us look very professional.
PROSIt was really simple to set up. I was up and running in 5 minutes and we have continued to use it. Once set up it runs on auto-pilot, thanks to the Zapier integration. They also have a pay-as-you-go plan so we only pay for what we need and no monthly fee.
CONSI wish that it didn't have to add a contact in Zapier before I can send the message out, but it still works as it should and fully automated.
Reason for choosing DialMyCalls
Did not require a subscription or paid plan.
Lisa
Religious Institutions, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Easy to use and saves time
DialMyCalls is a great tool! I absolutely would not do with out it again. The amount of time DialMyCalls saves me completely out weighs the yearly cost to use it.
PROSWhat I like most is that it didn't take a lot of time to figure out how to use the program. With a few simple steps, you can notify everyone (or just a few) in your contact group using DialMyCalls. I especially like the being able to set up different groups for those who prefer text messages, voice calls, or emails. Another feature that I enjoy is the text to speech feature----which I use very often. Although it is very easy to send a message using your personal voice, I prefer to just type what needs to be said and hit send.
CONSThe text message feature is one of my favorites, however, I wish it allowed more characters as well as the ability to receive replies at no extra charge.
Reason for choosing DialMyCalls
We were referred by another organization.
Lutes
Religious Institutions, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Easy as 1,2..3
Dialmycalls made my life extremely easy when it comes to sending messages and effectively informing my church members of current and upcoming events.
PROSThe best part of the software for me is the convenient APP that can be used to easily scheduled or send a broadcast to all of our church members instantly. Having the ability to get your own personal vanity number and sending the people voice messages is a plus also.
CONSThe credit is a little confusing. I think it should just receivers. i.e 200 credits=200 recipients. It was a little confusing for me at first.
Reason for choosing DialMyCalls
customer service, vanity number, voice and text messages and the Phone App of course that is the best part.
Reasons for switching to DialMyCalls
restricted to computer use only, messages keep failing
Kreda
Religious Institutions, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2020
Great for Church Groups and Choirs!
As I stated in what I like best, I'm cutting down on time having to contact each individual caller and musician by sending out one broadcast message.
PROSI really love DialMyCalls. I'm the president of our church's Mass Choir and we have callers assigned to each section. When there's an important message, I send a broadcast message to the musicians as well as the callers and they call their section list. It's very efficient, meaning I don't have to call each person individually because let's face it, some people don't know how to get off the phone. LOL!
CONSThe only thing I dislike is how it rounds up the time used. I initially wanted to use this free version, but sometimes, the messages are longer than 30 minutes.
Shirley
Law Practice, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
DialMyCalls is easy & inexpensive
Our firm uses DialMyCalls for inclement weather and emergency notices. We also use it as notification when one of our offices is closed. Prior to using DialMyCalls, we sent notices by email which may have been missed by many employees. Everyone receives and pays attention to the texts and is aware of what's going on in real time.
PROSDialMyCalls is simple to use, it's fast and inexpensive. Unlike other companies, DialMyCalls requires no long term contracts, no large deposits or credit checks, and the simple instructions and ease of use allows you to use it when needed without having to locate instructions on how to send a blast email if you forget. Adding funds to your account when needed works well for us.
CONSMore characters allowed would be a plus.
Phil
Religious Institutions, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Best Phone/Text Notification Software!
Having this service available whenever we need it is a blessing!
PROSWe had searched and tried a few other services for notifying our members when the church had to close for inclement weather. DialMyCalls is just perfect for us! It works with us as we grow and folks leave; very easy to edit! It's also an exceptionable value for the buck!
CONSWe're ever so thankful to have this software on hand should we need it! We will have a regular testing of the service from time to time... but can't think of anything negative!
Amy
Retail, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Great Service!
Very easy to use. Service was great and I was able to reach my customers quickly and efficiently.
PROSVery easy and personal way to reach ALL my clients. I did not need to be concerned with whether the number was a cell number or land line. All clients were reached.
CONSI wish it were free :) But considering that does not exist, this is a great value.
Reason for choosing DialMyCalls
I really liked the feature where the message wait for the answering machine greeting to stop before activating my recorded message. This was important to me. I also like that cell numbers are called as well as landlines. Also, the price was a great value.
Tricia
Education Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Very Satisfied Customer
I am able to connect with all our parents quickly and easily.
PROSI like that I can log in from anywhere and send an instant communication to all my parents or just a select few. I have pre-recorded items that I use frequently so that I can just click on the message I want to send. It is easy to use and the price is reasonable.
CONSThe only thing I don't like is that when I'm on my phone I can't access my previous texts to reuse.
Judith
Education Management, 51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
A real time saver
We have no problems whatsoever with this company and highly recommend it to anyone needing the service they provide
PROSI don’t think our group could function effectively without DialMyCalls. I remember what is was like years ago when we had ineffective and time consuming phone chains that took hours to accomplish what now takes minutes. We are so thankful for this company.
CONSCan’t think of a thing. They keep the service current and customer service is excellent.
Teresa
Religious Institutions, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Definately Recommend
Although our business size is 11-50 employees, we are able to utilize this software to quickly share information to the more than 350 members of our congregation. This tool is effective and dependable, and there's never been a cause to seek a different option.
PROSEasy to implement, relatively easy to maintain and update. Great reporting tools. The app is excellent - very easy to use.
CONSThe search doesn't automatically clear even when signing out and signing back in. There's no way to print a report of those on our contact list. Although customer service is readily available there's lack here and I will explore all other avenues before contacting them.
Reason for choosing DialMyCalls
This came highly recommended from a colleague. It met all of our needs and for a fair price.
William
Philanthropy, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Kiwanis Loves Dial My Calls
we have used Dial My Calls to announce to our Kiwanis Club members the weekly meeting information for over probably 6 years. And its simple and quick to use for fast, emergency notifications.
PROSease of use access from smartphone is just as easy as from desktop very reasonable price
CONSi really have not found anything that is an issue
LORETTA
Accounting, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2019
Easy, effective client contacts
We use DialMyCalls to contact clients of a volunteer tax preparation service. The calls remind clients of their appointment and what documents to bring. We have much less trouble with missed appointments and the clients are better prepared.
PROSIt is quick and easy to record a message and set up calls. The cost is very reasonable. There seems to be good customer support available, but I never needed it because the system was so easy.
CONSSetting up contact groups was a little confusing at first.