It has worked flawlessly every time we've been called on to use it (for making emergency announcements to our group). It is  priced right, and very well worth the small cost.

This is worse case scenario. When people of a church is not received notifications, they are not engaged, if not engaged...well you can follow.

The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.

Not to mention the price. It was very nice to see such a program that was checking all of our boxes.

Although our business size is 11-50 employees, we are able to utilize this software to quickly share information to the more than 350 members of our congregation.

The product is easy to use and customer support is great.

The software is user friendly and very affordable, and offers integration with third parties.

The only thing I dislike is how it rounds up the time used.

Service was great and I was able to reach my customers quickly and efficiently.

That way, they can call me back and we can work out a solution during the school day that will benefit the student and hopefully lead to better performance.

Our customers are grateful we are on top of our game - simply because we are sending them text messages along the way and keeping them from any surprises.

I was up and running in 5 minutes and we have continued to use it. Once set up it runs on auto-pilot, thanks to the Zapier integration.

I have pre-recorded items that I use frequently so that I can just click on the message I want to send. It is easy to use and the price is reasonable.

The app is very good and easy to use the image gallery also.

There is no way of pulling up the written portion of a recorded message  to make adjustments after it has been created.

Has a great app that can be used on the phone. Revolutionized how we communicate with our church for special events and other news and announcements.

I really enjoy how easy and quick it is to make calls and send messages to my students and their parents.

The cost is very reasonable. There seems to be good customer support available, but I never needed it because the system was so easy.

The best part of the software for me is the convenient APP that can be used to easily scheduled or send a broadcast to all of our church members instantly.

The customer service is awesome. And the system is super user friendly so honestly anyone can use it.

Support is knowledgable, but incompetent with trying to cancel.

It’s been great to see them figure out how to integrate the tool and make the most of the new functionality. We are very excited to see how this impacts our results in the coming weeks and months.

Its been like walking across the Mojave desert barefoot.

Without sounding too over the top, this system is pretty amazing. It’s definitely helping us manage our team and understand the importance of key metrics and driving positive behaviors.

The Nextiva team were amazing to work with, they made sure we had just the system we needed, they took us through requirements, implementation and training to ensure we had what we needed.

I have never disputed a credit card charge in the past but this terrible customer service is not something to be put up with.

The sales team is great at selling. They sold me a product I can't use and told me I could.

They are attentive, patient, and very friendly. The service has worked great and we are very happy with everything.

It’s a partnership and they are very good at clear communication, clear expectations and fulfilling their side of the agreement.

It is with much disappointment and regret that I write today regarding my recent experience with Nextiva and its employees.

With Nextiva, we have a dedicated representative who is familiar with our needs, and we have access to the excellent enterprise level customer support.

Doesn't require you to be a communications expert or engineer to figure it out. AND, whatever you can't figure out, their amazing Enterprise Support staff can...and they do so rather quickly.

This distressing sequence of events resulted in a devastating loss of profit for my business while we experienced multiple shut downs of our only business line of communication.

NextOS itself was difficult to learn in the beginning, but it's has a ton of benefits that has made my business communication grow rapidly. Using the soft phone app to communicate within my own phone.

Nor could he understand ENGLISH. Communication was horrible.

Nextiva has been great for us. The service has everything you need and for a good price.

Great customer service, and good value for a phone system.

Never have I been so shocked that a company could be so ignorant.

We signed up for a 30-day trial (or money back guarantee) but because of the multiple failed ports, we missed our window to cancel (to no fault of our own).

Nextiva support has been helpful, support has been great. Phones syncs great on our email and you can receive voice mails through email.

A hands free soft phone upon my desktop is quite helpful, allow for multitasking. Clarity is good with calls on the VOIP platform.

Nextiva's tech support, the interface, call monitoring capabilities all exceeded my vision of what a system should deliver.

Sign-up and onboarding was a breeze. We were using the system quickly and are already enjoying the benefits.

We were in desperate need of a new CRM. NextOS was the winner in the end with the best functionality on offer at the best price.

It is unfortunate that Nextiva advertises that their service will “work with any provider on any device”  as it is blatantly untrue and false advertisement.

Customer service has been knowledgeable, friendly, and quick. Desktop and mobile app integration ins very intuitive, requiring minimal training and support for staff.

Worst experience of my life with a service provider.

Easy to use, I can download it on my personal laptop, and allows me to work from home, am able to reach out to my coworkers, tenants, clients, and technicians.

Nextiva’s platform enables us to add on as we need and it has integrated really well with our existing systems and processes.

Very easy to setup and get started. They also had a larger range of numbers to choose from then their competitors.

The ROI on this kind of investment is key and we believe that over the long term it will be significant. It’s amazing technology that is a growth driver for any customer focused organization.

I am using Nextiva everyday at work and I like it because it is so easy to use. You can easily figure out how to do this and that PLUS the nextiva mobile app is helping a lot.

Nextiva’s Analytics Platform is amazing. It’s intuitively designed and gives you real time analysis and insights.

Ease of use and a great phone system with many features. My old number was hijacked by a collection agency for a few days, but that seemed to have resolved.

Excellent customer service and you may reach someone easily. I especially appreciate [SENSITIVE CONTENT HIDDEN] help today closing our account.

It has been a huge win for the end users here in the office, they are enjoying all of the new features and finding a lot of efficiencies as a result of the technology.

US Dollar

DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to them. Its reporting module lets enterprises gain insights into delivered/undelivered text messages and call answered status for voice broadcasts.


DialMyCalls includes a contact management system, which lets organizations add, modify or delete contacts or create groups for sending targeted messages. Its contact labels feature allows users to add multiple phone numbers/emails to a single contact and create tags such as mobile, work and secondary. Additionally, its mass notification portal offers a self-managed system, which enables members to sign-up for alerts.


DialMyCalls integrates with various third-party applications such as Eventbrite, Google Calendar, HubSpot, iContact, MailChimp and Salesforce. The product is available on monthly subscriptions or usage-based pricing and support is extended via phone, documentation and other online measures.



LongDescription

Text-to-Win

Shortcodes

Status Tracking

Mobile Alerts

Email Alerts

Customizable Reports

Automated Responses

Mass Texting

Access Controls/Permissions

SMS Messaging

Templates

Employee Directory

Scheduled Messaging

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Auto-Dialer

Call Recording

2-Way Messaging

Call Disposition

Template Management

Scheduling

Data Import/Export

VoIP

Mobile Coupons

Two-Way Communication

Text to Speech

Contact Management

VoIP Connection

Mobile Access

Survey/Poll Management

Mobile Keywords

Risk Alerts

Social Media Integration

Real-Time Notifications

Real-Time Updates

Caller ID

Alerts/Notifications

Employee Database

Reporting & Statistics

Reminders

Telemarketing Management

Geotargeting

Real-Time Chat

Chat/Messaging

Customizable Templates

Interaction Tracking

Multi-Language

Real Time Reporting

Power Dialer

Reporting/Analytics

Polls/Voting

Contact Database

Video Conferencing

Mass Notifications

Third-Party Integrations

Call Transfer

Surveys & Feedback

User Management

Activity Tracking

Customer Segmentation

Communication Management

Campaign Scheduling

Call Routing

Content Management

Answering Machine Detection

Call Scheduling

Call Reporting

Multi-Channel Communication

Multi-Language Alerts

Employee Communities

Activity Dashboard

SMS Marketing

Campus Notifications

SMS Polling/Voting

Conferencing

Incident Management

Campaign Management

Audio/Video Messaging

Automatic Outbound Dialer

Web browser (OS agnostic)

DialMyCalls offer both monthly and pay-as-you-go plans. Discounts are available for schools, churches, and non-profits.  
Pay-as-you-go plans start at $10 for 140 credits, and are based on the number of credits required. One credit equals one text message or 30 seconds of call time:
140 credits: $10
380 credits: $25
825 credits: $50
1800 credits: $100
5000 credits: $250
11000 credits: $500
25000 credits: $999.99
Volume packages are available for customers requiring more than 25000 credits.
Monthly plans start at $7.49/month and are based on number of phone numbers required:
1-25 phone numbers: $7.49/month
25-50 phone numbers: $14.99/month
51-100 phone numbers: $34.99/month
101-200 phone numbers: $54.99/month
201-300 phone numbers: $74.99/month
301-400 phone numbers: $84.99/month
401-500 phone numbers: $94.99/month
Volume packages are available for customers requiring more than 500 phone numbers.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

DialMyCalls

In Person

Live Online

Webinars

Documentation

Videos

Create more powerful customer experiences while reducing cost and complexity so you can grow your customer relationships, empower your agents, and delight your customers. 

Serve customers where they are and when they want with true omni-channel communications.

Get smarter, faster with generative AI capabilities.

Drive higher productivity with dynamic agent scripting that takes repetitive tasks out of agent’s hands.

Simplify operations and cut costs with a cloud-based, all-in-one technology stack.

Solve problems quickly with Nextiva’s trademark Amazing Service®.   

DialMyCalls vs Nextiva Contact Center

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons