Their 'Lead' app is awesome, extremely user friendly and packed with valuable features.

Church Community Builder is an amazing product for any Church that wants to plan for the future and help support their congregation in the best way possible.

Church Community Builder - EXCELLENT for modern churches.

Most of the screens are intuitive. You can always search for an answer or submit a request for help - Support is always helpful.

It has been amazing for our organization with the ability for staff, leadership and church members to be able to communicate to each other and engage in ministry.

CCB is a good platform for churches but not great. The database and the email features are the best part of CCB.

There's no option to white-label the software so as to not distract from your local community.

We got SO MUCH MORE than we had planned. CCB is so robust and they are working daily making it even more robust and user friendly.

Customer service has always been good at follow up. The technical training videos and help sheets on their help site have been very helpful.

No CCLI integration in the scheduling and service planning tool.

I have implemented the software at two churches in which I have worked and helped others get the most out of their subscription. What I like most about the software is that it is comprehensive.

Probably the most disappointing about CCB is that they offer limited two way integration with  merchant providers.

We use this at our church and it has been good for things like adding our kids for childcare (especially during Covid) and for making sure we are part of certain church groups to get notifications.

Overall it's the perfect online community and database for a church. It's been a pleasure to use and have it.

It is confusing when you don't need all the parts involved.

I did discuss this with my boss, and his response was related to the cost. So, my understanding is that this software is well worth the cost.

No check in system for events difficult to run reports (very time consuming) layout and design outdated.

There are far too many pages, links, and confusing tabs about where the information you need is.

I would recommend Planning Center or Rock RMS for features and price value.

I appreciate the ease of clicking through a profile and gathering the information I need. Mass emailing and text messaging within groups is fast and efficient.

I think this is a great investment for churches who want to move into the age of technology and do so well.

It’s relatively easy to use as a user. I am not at the administrative level but I have heard it’s pretty simple and very useful for gathering information and the ability to use the information.

Financial features, volunteer scheduling, and children's check-in are the features that we use every week. CCB's giving integration with Pushpay is one of our favorite features.

Deleting people or groups is very difficult, in fact it is discouraged. If you actually need to talk to someone it can literally be WEEKS before they have availability to schedule a call.

Because of its popularity among churches, there are tribes of user communities that make it easy to discover and share tips and tricks.

We have found friends and great help from Church Community Builder. Excellent system that integrates well for our needs.

The design, interface and usability of CCB is stuck in 2010.

We have had a good experience after we got over our expectations of our church members using it like they would Facebook.

The customer service team has also been very helpful and quick to help with any issues we have had. I have been highly impressed by their overall service and products.

CCB has proven to be an incredibly helpful tool in this way. Also, I greatly appreciate the fact that CCB prioritizes privacy and safety of its users.

Overall I am happy with it. I look forward to the UI getting better.

But this is not beneficial when you are in the middle of working on something for the church, run into a problem and need an answer right away.

Costs are always a concern for small nonprofits, and that's probably the only part of Salesforce that we struggled with.

The product is very easy to use and helps the team stay organized with everything as things can become very disorganized, easily.

It can do anything...if you can afford to pay someone a lot of money to set it up for you.

You can create any kind of automation or workflow that you can dream up. This can save you an incredible amount of time in the long run.

I love the flexibility of Salesforce and the tailored customization of HEDA. It can do anything we need, and more.

Because it's a large company it can be difficult to get through the proper channels to get changes we've needed.

I am not sure how much our system cost, but I would recommend as someone who uses the software daily.

Salesforce for Higher Ed takes that powerful platform and directs its power towards recruiting and communicating with students.

A fantastic all-around system for tracking and managing any stage of the student lifecycle.

Customer service, as with all Salesforce products, is excellent and abundant documentation exists.

The learning curve is real, but we've found it worth it to stick it out.

The ability to create custom solutions to meet that needs of our admissions team makes Salesforce the easy choice.

Our main problems tend to be a result of our own inexperience, or lack of knowledge in navigating the truly vast potential of Salesforce.

This makes me have to divide the work that needs to be processed into multiple steps, which can be really frustrating and confusing to others that take over pre-established processes.

The native reporting functionality in Salesforce is severely lacking.

The biggest advantage is that it can do ANYTHING related to donor management, and you can tailor it pretty much endlessly.

Great reporting capabilities, as we were able to reach more farmers with SalesForce. Our IT manager was able to automate the workflow, and now its easy and less time consuming.

I love the way that my customers say they can access the site. I also love the way that it keeps all of my customers information handy.

Very easily integrated with other programs ability to share with colleagues.

It's completely customizable to support your business practices. The platform is user friendly, and the backend is not too complicated especially the new lightning interface.

The platform is designed well. However, our organization did not purchase any technical support.

I would recommend to those institutions that are interested in supporting high call & email volume enrollment advisors.

The amount of flexibility and potential for integration is staggering. We are not full on the HEDA model, yet, but are moving in that direction.

It certainly is powerful and has many customizations and features and things to build. It has lots of integrations across the web and there is something to be said for being the biggest.

I know the setup was intense because we had a 2-week training session with SalesForce. I was much more effective with my daily outreach & followed up with the right prospects due to the software.

I love Salesforce's ability to act as an all-in-one CRM. Rather than using separate systems for donor management, volunteers, and grant administration, now everything is in one place.

We are pretty new to the system, but the customer support and training accelerators are very helpful.

Highly Recommended, Conscious of Tight Non-Profit Budgets, Delivers Great Value.

Salesforce is very customizable. The Power of Us Grant and Hub make Salesforce NPSP very affordable for any size nonprofit.

This saved our organization an incredible amount of money. The software is a great CRM that has helped us get organized.

The Best thing shown to our organization that changed the dynamic of what we do.

I don't like that emails  can only be uploaded in a Contact role, and not an Account role. I find the reports and dashboards difficult to create.

At the beginning it was hard to know how to navigate, but that came with time.

Our nonprofit received free access to what would have been a very costly tier of Salesforce, but it was ultimately too difficult for us to use.

Brilliant tool for Higher Education Enrollment Teams.

We are ecstatic to have this program in order to grow and enhance our organization. It has been the best thing we have purchased.

It's for large databases with many moving parts. If you are small and your employees or board are juggling many jobs and not just database management, this is difficult to use.

It's free, it's easy to customize, and is quick to set up for nonprofits. Additional objects can be added and up to 10 users can be set up.

The simplicity as a Enrollment Advisor was simple. Emails, tasks, calls, etc. were easy to execute.

Overall great to use easy to learn and I like all the Salesforce badges to gain.

US Dollar

Church Community Builder is a cloud-based church management solution that helps church leaders engage with members of the congregation. The solution enables users to create organized systems and processes that can be accessed remotely.


Features include check-in, contribution management and online giving, forms, volunteer management, guest follow-up, metrics dashboards, mobile apps and more. Church Community Builder also provides solution implementation coaching to the users.


Online contribution and payment tools allow for members to make pledges, one-time or recurring donations and payments for retreats, concerts and other events. The volunteer management application enables staff to notify volunteers of available positions and send reminders when they’re scheduled to serve.


Church Community Builder also offers check-in for attendance and child security, as well as a check-out and text paging feature, which notifies guardians when a child has been picked up.


Support is offered via phone, email, FAQs and through an online knowledge base.



LongDescription

Personalization

Online Giving

Worship Planning

Small Group Management

Customizable Reports

Attendance Management

Attendance Tracking

Child Check-in

Multi-Location

Membership Management

Email Management

Online Calendar

Alerts/Notifications

Reminders

Volunteer Management

Event Management

Accounting Integration

Pledge Management

Donation Management

Member Communication

Member Portal

Member Directory

Communication Management

Registration Management

Data Import/Export

Role-Based Permissions

Event Scheduling

Forms Management

Reporting & Statistics

Third-Party Integrations

For Religious Organizations

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ChMS

Live Online

Webinars

Documentation

Videos

Salesforce.org Nonprofit Cloud is an integrated CRM tool designed to help nonprofits manage fundraising, marketing, engagement, grants, and other programs. Key features include grantmaking, program management, case management, insights platform, and accounting sub-ledger. 

Teams using Salesforce.org Nonprofit Cloud can align fundraising and accounting data with the Accounting Subledger and Einstein for Nonprofits. The platform enables managers to track and maintain constituent relationships and automate moves management strategies based on individual requirements. Additionally, organizations can view their paid and pledged donations from any device in real-time. 

Salesforce.org Nonprofit Cloud is available on monthly and annual subscriptions and support is extended via live chat, documentation, and phone. 



ChMS vs Salesforce.org Nonprofit Cloud

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