IconCMO vs Web Church Connect

RATING:

4.5

(361)

IconCMO has 361 reviews and a rating of 4.45 / 5 stars vs Web Church Connect which has 15 reviews and a rating of 4.2 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (361)
4.2 (15)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
September 14, 2022
March 11, 2020
Pros/Cons
  • Pros

  • It's very intuitive with a good layout, good screen prompts and useful online help. The reports I use (contribution statements, various other reports on contributions) are clear and flexible.
  • IconCMO is very thorough in its application but the best thing is their customer service. I have been a customer for about 6 years and over the years have reached out numerous times for help.
  • Cons

  • The only thing I dislike about this software is not being able to rewrite or reorganize some of the reports.
  • I've had trouble finding the search function to look up a journal entry, and I have trouble searching anonymous cash gifts.
Read all user reviews
  • Pros

  • I appreciate the customer service - always answer right away and I can talk to an actual person. I like the ability to give different levels of access to other users.
  • The design & simplicity of the software. WCC's willingness to create solutions in the software so that its more effective for churches is priceless.
  • Cons

  • Some of the training manuals and videos are outdated which makes it hard to make necessary changes and updates.
  • Sometimes you have a hard time getting a call back or even an e-mail. Sometimes you have to refresh the statement page to get the dates to take.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos