Costs are always a concern for small nonprofits, and that's probably the only part of Salesforce that we struggled with.

The product is very easy to use and helps the team stay organized with everything as things can become very disorganized, easily.

It can do anything...if you can afford to pay someone a lot of money to set it up for you.

You can create any kind of automation or workflow that you can dream up. This can save you an incredible amount of time in the long run.

I love the flexibility of Salesforce and the tailored customization of HEDA. It can do anything we need, and more.

Because it's a large company it can be difficult to get through the proper channels to get changes we've needed.

I am not sure how much our system cost, but I would recommend as someone who uses the software daily.

Salesforce for Higher Ed takes that powerful platform and directs its power towards recruiting and communicating with students.

A fantastic all-around system for tracking and managing any stage of the student lifecycle.

Customer service, as with all Salesforce products, is excellent and abundant documentation exists.

The learning curve is real, but we've found it worth it to stick it out.

The ability to create custom solutions to meet that needs of our admissions team makes Salesforce the easy choice.

Our main problems tend to be a result of our own inexperience, or lack of knowledge in navigating the truly vast potential of Salesforce.

This makes me have to divide the work that needs to be processed into multiple steps, which can be really frustrating and confusing to others that take over pre-established processes.

The native reporting functionality in Salesforce is severely lacking.

The biggest advantage is that it can do ANYTHING related to donor management, and you can tailor it pretty much endlessly.

Great reporting capabilities, as we were able to reach more farmers with SalesForce. Our IT manager was able to automate the workflow, and now its easy and less time consuming.

I love the way that my customers say they can access the site. I also love the way that it keeps all of my customers information handy.

Very easily integrated with other programs ability to share with colleagues.

It's completely customizable to support your business practices. The platform is user friendly, and the backend is not too complicated especially the new lightning interface.

The platform is designed well. However, our organization did not purchase any technical support.

I would recommend to those institutions that are interested in supporting high call & email volume enrollment advisors.

The amount of flexibility and potential for integration is staggering. We are not full on the HEDA model, yet, but are moving in that direction.

It certainly is powerful and has many customizations and features and things to build. It has lots of integrations across the web and there is something to be said for being the biggest.

I know the setup was intense because we had a 2-week training session with SalesForce. I was much more effective with my daily outreach & followed up with the right prospects due to the software.

I love Salesforce's ability to act as an all-in-one CRM. Rather than using separate systems for donor management, volunteers, and grant administration, now everything is in one place.

We are pretty new to the system, but the customer support and training accelerators are very helpful.

Highly Recommended, Conscious of Tight Non-Profit Budgets, Delivers Great Value.

Salesforce is very customizable. The Power of Us Grant and Hub make Salesforce NPSP very affordable for any size nonprofit.

This saved our organization an incredible amount of money. The software is a great CRM that has helped us get organized.

The Best thing shown to our organization that changed the dynamic of what we do.

I don't like that emails  can only be uploaded in a Contact role, and not an Account role. I find the reports and dashboards difficult to create.

At the beginning it was hard to know how to navigate, but that came with time.

Our nonprofit received free access to what would have been a very costly tier of Salesforce, but it was ultimately too difficult for us to use.

Brilliant tool for Higher Education Enrollment Teams.

We are ecstatic to have this program in order to grow and enhance our organization. It has been the best thing we have purchased.

It's for large databases with many moving parts. If you are small and your employees or board are juggling many jobs and not just database management, this is difficult to use.

It's free, it's easy to customize, and is quick to set up for nonprofits. Additional objects can be added and up to 10 users can be set up.

The simplicity as a Enrollment Advisor was simple. Emails, tasks, calls, etc. were easy to execute.

Overall great to use easy to learn and I like all the Salesforce badges to gain.

They genuinely care about you as a client and help you address any issues you might have. The platform is easy to work with and quite flexible for our needs.

Lagging due to connectivity issues was periodically a problem.

That is my only complaint. I know they have to make their money somewhere though so it makes sense.

It is nice we haven't had it long, so still learning and experimenting with it. But it has updated our website to look much better and the app is a plus.

If you want to build an app and you don't know how to code, then Subsplash has a really great solution for you. They have lots of great features that you can build into an app.

Some of the connectivity to other companies we use can be frustrating.

There’s better and more cost effective software available.

Subsplash has developed one of the most user-friendly and affordable app interfaces for churches. We've been using it since 2010, and have always been impressed.

Their customer service is excellent and they truly value their clients and help champion your organization's mission.

Cannot talk to a live person. No direct telephone number.

We just transitioned to Subsplash and we are very impressed with the app design and user abilities.

It was a big problem for us, as we lost a lot of credibility with our congregants since we launched on Easter.

The process for switching to Subsplash as our giving platform was made as easy as possible by the support team.

In my opinion, the online demo is misleading to the point of dishonest.

The people there and the team is amazing, the software is ever-improving, ... i highly recommend it.

Overall, I'm glad that we switched over to Subsplash. Their customer support is fantastic and they have been very responsive.

The graphics library is also a bit cumbersome to use, as it simply stores all graphics you’ve uploaded, and gives you no way to sort or filter them.

The ease of use and UX is great. Easy to get app updated pushed to all users and build out was a breeze.

Scheduling a  tech support call is sometimes a pain because their availability is often limited for a day or two out.

The best feature is how easy it is to organize media content, based on series.

I was able to navigate most of the platform without much help from their help guide. Their guide for the developer accounts was very helpful.

The customer service reps are extremely helpful when you need an extra hand. It also integrates with online giving platforms and a personalized app.

I am so thankful for all that Subsplash has done for us. I'm actually tempted to give them more money than what they're asking for.

Our students love to use the app and appreciate the modern feel of it. Especially compared to other free or low-cost apps we've tried having before.).

Subsplash’s customer support has been very responsive and helpful anytime I’ve needed to contact them, and our app has never had functionality issues.

Both the App Design and Web Design were intuitive and very well integrated. We are tech savvy but the ease were were able to create large amounts of content was almost rewarding.

The app is easy to use and customizable enough for all church needs. Uploading media and information is simple, and it's seamlessly added throughout the platform, from the app to the website.

We appreciate the ease of use, not only with administration, but with donors. We also felt it was a good value as far as pricing.

From start to finish the support side was helpful and friendly and walked that balance of being knowledgeable without making you feel dumb for not being as good as them with the product.

US Dollar

Salesforce.org Nonprofit Cloud is an integrated CRM tool designed to help nonprofits manage fundraising, marketing, engagement, grants, and other programs. Key features include grantmaking, program management, case management, insights platform, and accounting sub-ledger. 

Teams using Salesforce.org Nonprofit Cloud can align fundraising and accounting data with the Accounting Subledger and Einstein for Nonprofits. The platform enables managers to track and maintain constituent relationships and automate moves management strategies based on individual requirements. Additionally, organizations can view their paid and pledged donations from any device in real-time. 

Salesforce.org Nonprofit Cloud is available on monthly and annual subscriptions and support is extended via live chat, documentation, and phone. 



LongDescription

Real Time Analytics

Engagement Tracking

Deadline Management

Member Communities

Recurring Giving

Surveys & Feedback

Electronic Payments

Personalization

Online Giving

Payment Processing

Recurring/Subscription Billing

For Grantmakers

Application Management

For Grantseekers

Due Date Tracking

Customizable Reports

Access Controls/Permissions

Activity Tracking

Contribution Tracking

Social Media Management

Ad hoc Reporting

Credit Card Processing

Applicant Tracking

For Nonprofits

Project Planning/Scheduling

Approval Process Control

Communication Management

Customer Database

Customizable Fields

Collaboration Tools

Member Database

Data Import/Export

Campaign Planning

Group Management

Email Templates

Self Service Portal

QuickBooks Integration

Contact Management

Forum / Discussion Board

Configurable Workflow

Email Marketing

Mobile Access

Impact Measurement

Gift Matching Management

Grant Management

Electronic Submission

Mobile Giving

Membership Management

Filtering

Fundraising Management

Role-Based Permissions

Email Reminders

ACH Payment Processing

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Administrative Reporting

Reporting/Project Tracking

Customizable Templates

Document Review

Receipt Management

Accounting Integration

Dashboard

Grant Application Management

Pledge Management

Multi-Language

Real Time Reporting

Customizable Branding

Grant Award Tracking

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Alumni Management

Campaign Analytics

Donation Tracking

Summary Reports

Drag & Drop

Third-Party Integrations

Donor Management

Task Management

Campaign Management

Member Portal

@mentions

Search/Filter

Financial Management

Member Accounts

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Salesforce.org Nonprofit Cloud

Webinars

Documentation

Videos

Subsplash is the leading church management platform built for discipleship and engagement. The Subsplash Platform puts your church’s brand front and center as the single, trusted place for people to engage with your church every day of the week. The Subsplash Platform offers a range of products and features to help you connect with your people beyond Sunday.

Giving: Giving is woven throughout the Subsplash Platform, allowing your people to give from their app in the giving tab, during live streams through giving prompts, on the web, and via text. Admins have access to real-time church giving analytics & custom giving reports. Features like donation entry, check scanning, donor management, tax statements, dedicated funds & more keep your data in one place. Subsplash Giving also allows you to process non-charitable payments for things like event registration and merch.

Apps: Subsplash church apps are fully integrated with the Subsplash Platform, including giving, live streaming, media, events, volunteer management, messaging, and more. Building an app on the Subsplash platform is simple and our team is here to support you each step of the way. Plus, your people can manage their profiles inside your church app and all updates will be reflected in your people database, which means less manual profile updating for your admins. The app profile also shows a person’s giving history, volunteer schedule, and recently played media.

Media & Live Streaming: Put your gospel-centered sermons, videos, and podcasts on display right inside your church app with tailored content sections like "Continue playing,” "Suggested content," and “Series,” which are personalized for each person based on media tags and their viewing history. Plus, you can live stream directly to your app and website, and notify viewers when a new live stream is about to start.

Groups & Messaging: In-app and web groups and messaging let your congregation connect with small groups, ask for prayer in real time, coordinate in-person meetups, and more. Plus, church leaders can easily share announcements or upcoming events.

Bible Integration: The in-app Bible integration encourages daily Bible reading with built-in reading plans, the ability to share verses in group messages, and scripture tagging that puts your sermons alongside relevant passages.

Volunteer Management: Volunteer scheduling is simpler than ever because your people can accept or decline volunteer requests, set availability, and see pending volunteer requests right inside your church app. Admins can build service teams and create volunteer schedules from a single dashboard.

Child Check-in: Offer families a trusted childcare experience with check-in stations with AirPrint and unique pin numbers for added security.

And so much more! Features like service planning, email and SMS text communication, a connected people database, and the rest of the Subsplash Platform are sure to delight both your admins and your congregation. With Subsplash, you have everything you need to know, grow, and engage your church in-person and online.

Salesforce.org Nonprofit Cloud vs Subsplash

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