BroadVoice Cloud PBX vs Webex
BroadVoice Cloud PBX has 29 reviews and a rating of 4.55 / 5 stars vs Webex which has 6913 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Broadvoice Bhive / Cloud PBX is a great, easy to use UC software application. It's easy for the customer and it's easy for the administrator and/or I.T. person to navigate through and use.
- Customer service is great. I always speak with friendly and helpful people every time we need help, especially [SENSITIVE CONTENT HIDDEN] who is always prompt with us.
Cons
- We would not receive a response until 7:30p our time and, despite specific instructions to contact my cell, they would call the office and leave a message.
- I least like their customer service. The customer service reps usually have no idea how to fix the product and most times are downright rude.
Pros
- I like the ease of viewing or participating in a webinar with numerous other people. Service is always good, easy to interact with others, etc.
- This is a very good software for meetings and it is secure and fast comparing to Zoom and Teams. Their customer support are really great too.
Cons
- If the connection is bad, then you will get crackling videos and audios. That is very challenging when you are on the road.
- The thing that i hated using this application that it was taking a hell lot of time to connect. A number of time It stopped showing the picture while someone is representing.
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