BroadVoice Cloud PBX vs Google Workspace
BroadVoice Cloud PBX has 29 reviews and a rating of 4.55 / 5 stars vs Google Workspace which has 11875 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Broadvoice Bhive / Cloud PBX is a great, easy to use UC software application. It's easy for the customer and it's easy for the administrator and/or I.T. person to navigate through and use.
- Customer service is great. I always speak with friendly and helpful people every time we need help, especially [SENSITIVE CONTENT HIDDEN] who is always prompt with us.
Cons
- We would not receive a response until 7:30p our time and, despite specific instructions to contact my cell, they would call the office and leave a message.
- I least like their customer service. The customer service reps usually have no idea how to fix the product and most times are downright rude.
Pros
- G-suite support was outstanding, I was able to create my domain and website seamlessly, customer service is supportive and available to guide you through every step.
- So easy to use and pleasing to the eye. I like it so much more than Outlook and love the cross functionality and collaboration abilities.
Cons
- Terrible layouts, and awful (dangerously poor) support. Hard to access support and when you do they do more harm than good-do not trust that they know what they are doing.
- The biggest issue I have with GSuite is it's terribly confusing to figure out how to log in if you have multiple Gmail accounts.
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