Pike13 vs Walla

RATING:

4.1

(140)

Pike13 has 140 reviews and a rating of 4.06 / 5 stars vs Walla which has 23 reviews and a rating of 4.91 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (140)
4.9 (23)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 20, 2023
February 9, 2024
Pros/Cons
  • Pros

  • I love how easy it was to set-up and how easy it is for my staff to learn.
  • It has an app which was liked by our staff. Duplicating a session and editing it was easy for repeating classes.
  • Cons

  • The scheduling process is sometimes a little confusing to families, and they have to call or email our scheduler to work them out.
  • Families are unable to manage each other so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.
Read all user reviews
  • Pros

  • Walla is intuitive and simple, yet incredibly powerful. Our students can register with an ease we have never experienced at our studio, we rarely have client issues logging in or creating accounts.
  • Walla has been an amazing addition to our studios. The most important thing is our customers and being able to make everything easy for them.
  • Cons

  • There are a few things that are missing BUT the Walla team listens. At any time I can email or call and someone responds immediately to a question.
  • There were some additional capabilities around automated messaging and retail that was part of the previous software we used that I miss.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos