Amazing customer support to go along with an amazing company.

The people are the best. Clear and efficient training and incredibly friendly, rapid and high-quality user-support.

Great, easy to use fantastic setting up my team and communicating  with team.

Playbook software helps us run and market our youth subscriptions, classes, aau teams, camps, and special events. Its a very simple system to learn to use and it has a lot of great features.

I had a terrible experience with this company and am in the process of evaluating legal action.

Pretty good so far, we have not had any major issue and like that Playbook offers everything we need.

They have a very good support team and they're very responsive to any minor issues I've had.

Overall great experience. Would recommend to any coach or school looking to boost their.

Usefulness if the product. Helped me function quicker.

Best software out there I researched a lot and talk to a lot of other organizations and this one is simply the best.

Playbook provided my kid’s AAU team with a great opportunity to play a competitive game at the Staples Center.

The staff were excellent in promoting and administering the softwares into our Barclays Center event.

The software is very seamless and easy to navigate.

Its great for our basketball leagues, online registrations, payment reminders,  easy reporting are just a few of the feature we use everyday.

There is nothing about the software I don’t like.

I really have had no significant issues with the software.

Super easy to use, lots of features that help us manage our basketball league. Our players love all of the stats features that Playbook offers.

User friendly and cost effective when using on the go.

There are no intuitive processes and many things have to be manually done. For example, if you add a family member to an existing account, you have to manually add the billing.

Cons: Sometimes Query Reports are limited to what we can or need to do.

Above all, someone is always available to help. I truly appreciate what they do and what they provide for our organization.

Great product, great solutions and a responsive team. I would urge anyone looking to consolidate their business strategy to try CSI as their platform.

You enter the dates of the leave, but the system does not delete the dues for those months. Prospecting using the Prospect option is very poor.

The only con I have is our initial training on site was inferior. The tech was more concerned with being on his computer and revamping our chart of accounts then teaching us how to use the software.

Customer support and managers are easy to work with.

Im not sure if this problem occurs because we use it on two different computers but sometimes opening a POS window is difficult.

I like that for the most part it is user friendly. Easy to learn, has lots of options.

The sales and customer service staff are excellent people. And its the only reason why we are still hanging in there.

Dana has been great - she is our third relationship manager and by far the best ever.

The software generates great reports from finance, to visits, to demographics in a very timely manner.

I liked the accounting side of the software as well as the reports that it offered. The accounting reports and overall reporting is great and provides a lot of detail for your company.

Service techs are rude and not very helpful. Over bloated software for most facilities.

US Dollar

Playbook is a cloud-based club management solution that helps businesses manage processes for registrations, memberships, events marketing and more. Key features include online registration, scheduling, parent portal, registration management, billing, point-of-sale (POS) and more.


Designed for sports and youth activity organizations of all sizes, Playbook provides registration forms through mobile devices to automate bookkeeping and manage team payments, sibling discounts, credit packages, custom subscriptions and more. Sports and activity organizations can handle fundraising activities by conducting events, accepting multiple types of donations using monthly recurring options and track donors for facilitating communication with them. Additionally, it comes with a dashboard to help visualize key metrics and build marketing lists for increasing business performance.


Playbook allows integration with existing business websites, add company logo/themes to establish brand visibility and optimize webpage traffic. It is available on a monthly subscription and support is extended via phone, email and other online measures. 



LongDescription

Employee Management

Parent Portal

Surveys & Feedback

Faculty/Staff Management

User Management

Personalization

Payment Processing

Real-time Scheduling

Group Registration

Lead Capture

Customizable Reports

Data Synchronization

Customer Segmentation

SMS Messaging

Progress Tracking

Online Registration

Credit Card Processing

Calendar/Reminder System

Invoice Management

Attendance Management

Attendance Tracking

Timesheet Management

Communication Management

Customer Database

Refund Management

Registration Management

In-Game Analytics

Calendar Management

Medical Management

Attendee Tracking

Scheduling

Data Import/Export

Onsite Registration

Contact Management

Self Check-in/Check-out

Facility Management

Student Management

Booking Management

Email Marketing

Mobile Access

Online Payments

Real Time Data

Performance Metrics

Membership Management

For Summer Camps

Marketing Automation

Role-Based Permissions

Client Portal

Event Scheduling

Social Media Integration

Real-Time Notifications

Email Management

Website Integration

Online Calendar

Activity Dashboard

Alerts/Notifications

Class Registration

Online Booking

Reporting & Statistics

League/Team Management

Volunteer Management

Event Management

Customizable Templates

Visitor Management

Event Registration

Team Management

Billing & Invoicing

Customer Management

Event Calendar

Program Management

Website Management

Real Time Reporting

Customizable Branding

Facility Scheduling

Reporting/Analytics

Contact Database

Progress Reports

Customizable Forms

Records Management

Client Management

Staff Management

Instructor Management

Point of Sale (POS)

Member Management

Third-Party Integrations

Member Portal

Inventory Management

Member Directory

Member Accounts

Electronic Payments

Mobile Alerts

Document Storage

Team Calendars

Event Tracking

Customizable Fields

Assignment Management

Forms Management

Customization

Web browser (OS agnostic)

Contact Playbook for full pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

Playbook

In Person

Live Online

Webinars

Documentation

Videos

Daxko Spectrum Health Club Management Software is a cloud-based health and fitness club management solution. It caters to recreation centers, hotels and fitness resorts, wellness centers and camping facilities. Primary features include accounting, management, reporting, scheduling, facilities management and online services.


It offers inventory management, point of sale (POS), billing and accounts receivables, gift card management, contract management, customer relationship management (CRM), event management, locker management, automated scheduling and reporting. The solution also integrates with third-party applications such as MICROS for offering gift cards to clients.


It offers a mobile app that allow customers to manage their accounts, view and schedule appointments, check-ins and view check-in history. Support is offered via email and over the phone.



Playbook vs CSI Spectrum

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