However some of the great features, that we really take advantage of are the installment options, promotions and discounts. We find everything to be very intuitive and easy to use.

It is very difficult to think about a problem that was not quickly solved.

After we learned how to make it work the time spent entering programs is relatively small & easy to understand. The integration with our email service has also be very helpful.

There is an Amilia Staffer ready to chat with you online within a few minutes of having an issue or question. The client facing portals are attractive and for the most part easy to use.

All the features I was looking for at an affordable price, and great service.

It has been helpful to utilize Amilia for both marketing and registration. The customer service has been very comprehensive when I need assistance.

It makes reconciliation difficult on behalf of the whole department.

E.g. A person that registered for classes for the whole month will have a full page of discounts/classes to parse, which makes cancelling a hassle.

I like the ability to integrate the store via iFrame, as well as their customer service. Their help staff are all great.

It makes it hard to write guides or standard operating procedures for software that is constantly changing.

Mine and staff's overall experience has been wonderful and challenging, in a good way.

The experience has been wonderful. The training was completely different from how we ended up using the software but ultimately its been quick and easy to learn/implement.

The activities are easy to set up. Clients are easy to put in.

As previously mentioned, because the software is innovative and new, we are learning just like Amilia is learning and the benefits from this will end up being very beneficial for everyone.

The software is intuitive and the customer service is outstanding.

I like the ability to message the Amilia team and get things done at their earliest convenience. The team is always helpful and works diligently to resolve issuse.

They are ugly and formatted poorly for print. CardPointe (card connect) is the only card processing service available.

We do 50% of our revenue in facility rentals & the process they do have is fairly limited.

My overall experience has been great. Very useful and affordable software for our non-porfit that does family building seminars.

It is super user friendly and easy to communicate the programs with our patrons.

I like being able to help clients sign up for the class with ease and even set up payment plans for them so they don’t feel financially burdened.

One of the main problems is that the information in the canned reports is not uniform across the reports themselves. So, trying to compare information across reports is very challenging.

It has the huge benefit that can be used in a very basic mode, or you can implement as much as business processes you have. A huge benefit that they offer, it is the customer support.

Their cloud-based software is both easy to use and has sophisticated functionality that helps us run our multi-purpose health & tennis club effortlessly.

I love the ease of use and the capability that we have to go paper free.

They lock you in to a 5 year contract so no matter how bad they perform you are on the hook.

Ease of use, general layout, great support, frequent updates.

I have been in hundreds of software, SaaS, and cloud services in corporate America. I can truly say this has been the most stressful and troubling implementation EVER.

Members have been charged inaccurate prices and the company replies that they have no idea why it’s happening. Members are also not charged at all.

Stay away from Club Automation at all costs. Pen and paper is a more reliable solution.

The customer service is above any vendor I've ever dealt with. The people behind Club Automation are what make the company so great.

It has been easy to use and can perform many functions.

After switching customer service reps multiple times through our 18 months we’ve lost the feel that our rep really knows and understands us.

I love the management tools which allow me to check and update my hours remotely. There are many aspects of a health club facility that can be managed with this software.

One of the best tennis softwares I have used (and I’ve used a few). The court sheets are very clear and the reports are great.

Truly an all in one club management system that is easy for members and staff to use. I love that it automatically bills and withdraws payments and the booking feature for members is very helpful.

They are fast to respond, work diligently to solve problems and don't just pay lip service to get back with answer.

In addition, they are unable to provide support for us when needed via the helpline, seemingly due to lack of staffing. Our gym has lost many members due to billing issues with Club Automation.

We have found Club Automation software to be all that we needed. Their implementation team & support have been superb.

Initially the customer service felt very personal and the process of switching from our old software was handled very well. I appreciate the regular updates to fix bugs and add features.

THe only good thing compared to ABC FInancial is it is truly web based. Other than that i would go back to ABC tomorrow.

Bugs fixes tend to be somewhat slow with no communication on the progress. We do appreciate the continued updates to improve their product.

There is still no report for p/l's for each class - I have to do that manually which takes quite a bit of time.

Six months of poor customer service, unexpected charges, access issues.

Even in the places that I would like to see improvement, the customer service and support more than overcomes.

Like any software there are things it does not do and occasionally a glitch or two - however, CA is always very quick to fix any issues and always keeps us abreast of the situation.

I have a degree in computer engineering and ran my own software company so I recognize many of the challenges they are going through, but it is an unacceptable customer experience.

We look forward to continuing to work with Club Automation in the future and excited to see what new features they have in the works.

One of the main negative things about Club Automation was the ease of use. As much as it was orgranized and can do many different functions, the navigation through the tools was so much.

US Dollar

SmartRec is a recreation management solution that helps public organizations manage bookings, schedule employees, track attendance, create pricing strategies and more on a centralized platform. It allows park and recreation agencies to build and distribute custom forms and waivers to manage registrations and collect residents’ information.


SmartRec enables administrators to issue waitlists, maintain registration restrictions, organize fundraisers, sell merchandise and generate financial and activity reports. Supervisors can create community segments and groups for targeted activities, discounts and scholarships. Additionally, it provides a separate customer portal, which allows residents to access digital membership cards, activity calendar and transaction history.


SmartRec facilitates integration with several third-party solutions, including Google Analytics, Google Ads and Facebook ads. It also provides iOS and Android mobile applications, allowing users to track activities remotely. Pricing is available on request and support is extended via email, live chat, phone and FAQs.



LongDescription

Employee Management

Price/Margin Management

Access Controls/Permissions

Contract/License Management

Child Care

Attendance Tracking

Communication Management

Registration Management

Activity Management

Scheduling

Facility Management

Rental Management

Booking Management

Membership Management

Activity Dashboard

Reporting & Statistics

League/Team Management

Class Management

Billing & Invoicing

Customizable Forms

Third-Party Integrations

Check-in/Check-out

For Yoga/Pilates Studios

Calendar Management

Mobile Access

Member Database

Class Registration

Attendee Tracking

Dues Management

Customer Management

Membership Renewals

Email Marketing

Online Forms

Group Registration

Program Management

Reminders

Onsite Registration

Self Check-In/Check-Out

Wait List Management

Payment Processing

Alerts/Notifications

Member Directory

Enrollment Confirmation

Event Management

Online Registration

Faculty/Staff Management

Member Communication

Refund Management

Member Portal

For Dance Studios

Maintenance Management

For Martial Arts

Online Booking

Member Accounts

Electronic Payments

Customizable Reports

Activity Tracking

Credit Card Processing

Invoice Management

Customizable Fields

Data Import/Export

Accounting

Fundraising Management

Event Scheduling

Email Reminders

Website Integration

Accounting Integration

Event Calendar

Customizable Branding

Contact Database

SMS Messaging

Attendance Management

Customer Database

Class Scheduling

Online Payments

For Campgrounds

For Summer Camps

Discount Management

Recurring/Subscription Billing

Transaction History

Client Portal

Facility Scheduling

Point of Sale (POS)

Client Management

Contact Amilia directly for more pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SmartRec

In Person

Live Online

Webinars

Documentation

Videos

Leave the competition behind with Club Automation, a club acceleration platform designed to make your life easier and give members what they want. Founded by club owners, our web-based software solution was created with the unique perspective of knowing exactly what a club needs to thrive. From big-picture plans to tiny day-to-day tasks, everything adds up to determine your club’s success. We provide the tools you need to engage your members, simplify your day-to-day, and outrival the competition. With Club Automation to streamline and automate processes from the front desk to the back office, clubs can unlock unrivaled experiences, unrivaled efficiency, and unrivaled growth. 

Roll out the red carpet for your members—and not just when they first join. Keep members coming back for more with Club Automation’s multifaceted communication center that includes automated and templated emails and SMS messages, as well as smart digital marketing. Our powerful mobile app and online member portal give members the customized experience they crave.  

End the juggling act with a club acceleration platform that tackles every task on your to-do list. Club Automation streamlines and simplifies, doing everything from managing member profiles and organizing leads to scheduling classes and powering payments and billing. With a point-of-sale system, check-ins, and facility access, front desk management is a breeze. Take control of membership management with centralized membership profiles that store all aspects of member data, from purchase history and billing information to electronic document storage.  

It takes a lot to keep your club running smoothly. Enable seamless scheduling in one master calendar that can viewed and edited by all staff members with custom permissions. Track one-time and recurring appointments, view at-a-glance schedules, and create and organize classes. With full class rosters tied to each scheduled event, instructors can easily mark attendance via a tablet or smartphone as participants walk in the door. Staff can also deliver updates and reminders to an entire class roster with options for email and SMS messaging. 

The only thing harder than making it to the top is staying there. Interactive reporting and performance analytics give a birds-eye-view of where you stand and data-driven recommendations on where to go next. Customizable reporting provides facilities with personalized business insights that can be shared, saved, printed, and exported.? Integrated payment processing and full-service billing put a dollar amount behind the growth you’ve always dreamed of.   

With Club Automation in your corner, your health, fitness, or tennis club will be more than equipped to outrival the competition. That’s why more Top 100 clubs partner with Club Automation than any other software solution. Schedule a call today to see why! 

SmartRec vs Club Automation

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