TrackAbout vs WinAir

RATING:

4.5

(48)

TrackAbout has 48 reviews and a rating of 4.52 / 5 stars vs WinAir which has 11 reviews and a rating of 3.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (48)
3.7 (11)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
June 15, 2023
August 16, 2021
Pros/Cons
  • Pros

  • TrackAbout handles the tracking of our assets from start to finish with few issues. The ability to utilize the application and access our information on multiple devices types is a huge benefit.
  • I find the software easy to use it is not complicated at all and for someone who is not a tech person ease of use is very important.
  • Cons

  • App will occasionally crash on my phone smacking it difficult to complete a job without rebooting my phone.
  • No direct access to database for reporting. Some of the reporting is limited but custom reports can be built.
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  • Pros

  • Excellent customer service, punctual to the requested topic and very attentive. Online help is a great help to solve any doubt.
  • The 6.0 product has more checks and balances at critical spots to help keep the database clean. The off wing assembly functionality has great potential to save time and labour.
  • Cons

  • Assembly Management and Reporting is a major negative however version 6 is suppose to solve these issues (or at least most of them).
  • We currently extract raw data from the SQL tables to create our own extensive reporting functionality which is disturbed every structural change (although version 6 may incorporate some of our needs).
Read all user reviews
Pricing Range
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos