WinAir
About WinAir

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Most Helpful Reviews for WinAir
1 - 5 of 11 Reviews
David
Airlines/Aviation, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
First rate product and service
We utilize WinAir Management Software (Inventory, Maintenance, Finance) and find it easy to use. WinAir personnel are always available to listen and to assist with any issues and are always receptive to hearing future development ideas. Using WinAir to manage our maintenance/inspection schedule has enabled us to accurately forecast upcoming events easily, accurately, and efficiently. The online training videos are a huge help when training new users, or as a quick refresher for functions of the maintenance program that are used infrequently. Overall, WinAir has proven to be a critical component in our success in managing our fleet maintenance programs. David Smith Chief Inspector Neptune Aviation Services, Inc.
PROSThe way the different modules work together.
CONSThere could be more reports. The reports available are all great, but there could stand to be a few more.
Rob
Airlines/Aviation, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2020
Excellent. Genuinely easy to use
Compared to other maintenance software I’ve used, Winair is easily the best.
PROSEasy to use and for new staff to be trained on as it’s very intuitive. Simple to swap between maintenance logs, parts, and flight records.
CONSIt took a few years to get this good. The new layout and colours make it easy to transition from another system.
Barry
Used free trial
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
3
Reviewed March 2012
Useful software to meet the needs of the small to medium size operator
I would recommend WinAIr (and actively discuss with prospective purchasers) due to it's ease of use, functionality, ability to grow with the Company and its cost effectiveness.
PROSEase of use (windows point & click) with generally good control of compliance. Ability to add functionality through modules and grow with licences is a big plus (although cost of some of these is a concern). The continious improvement and development of the software ensures the atractiveness of the software to existing users.
CONSAssembly Management and Reporting is a major negative however version 6 is suppose to solve these issues (or at least most of them). We are transitioning towards this version howver the process & work to do so is difficult & time consuming. Local support in the Australasia region is not readily availbale to ring up and discuss issues (possibly implement more accessible phone support to suit our time zone). We currently extract raw data from the SQL tables to create our own extensive reporting functionality which is disturbed every structural change (although version 6 may incorporate some of our needs).
Vendor Response
As of the date of this review (Q1 2012) this customer is on the verge of upgrading to the latest version. As they have been a long time customer, and due to the advancements made in the latest version in terms of data integrity, business rules, work flow, etc., there are certain data elements that need to be added and others that need to be organized in order to accommodate the upgrade and give them the maximum benefits that the new version has to offer. There have also been significant advances to the reporting structure in recent releases that cover off any perceived gaps in this respect in the past. New customers will not experience this situation as they will be provided the latest version at the onset. In terms of the Australasia support, we currently do have 24/7 support available to all customers that require it. In order to better support our Australasia customer and keep their costs at a minimum, we have regularly scheduled onsite training in this region and others.
Replied March 2012
Darcy
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed January 2013
WinAirWeb 6.0
Av-Base Systems is definitely moving in the right direction with it's web development. i am very much looking forward to having the inventory management side of the software moved to the web environment.
PROSSystem follows a logical sequence for setting up, installing and tracking aircraft maintenance activities and inventory. As the product administrator and the Maintenance Planner, the upgrade to 6.0 has saved me months of work - literally. The new product is a big departure from the dbase product we were used to and as such there is a large learning curve for us but the process has been very useful finding and cleaning up bad information in our database. The 6.0 product has more checks and balances at critical spots to help keep the database clean. The off wing assembly functionality has great potential to save time and labour. The ability to organize tasks into checks is going to have a huge positive impact on our heavy maintenance environment as we move forward.
CONSInventory portion of the web product is not yet deployed. Off wing assembly task posting still requires additional rework/functionality to be truly useful.
Alvaro
Aviation & Aerospace, 51-200 employees
Used daily for free trial
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Excellent tool to keep stock control of parts and spare parts of aircraft that are maintenance servi
In the free trial we could see that it is a good tool for the maintenance of aircraft, although other options were tried before making a decision
PROSExcellent customer service, punctual to the requested topic and very attentive. Online help is a great help to solve any doubt.
CONSThe graphical interface a bit cumbersome. There is an inconsistency in the type of paper when generating a report, some of them are difficult to understand