Due to the lack of bad leads I had to go into new home sales and was not able to use their lead source since it was resale.

The worst part of maintaining my loyalty with them is that their customer service is atrocious.

We spend thousands of dollars and commit a lot of time nurturing but haven't seen the value and reward fo the investment yet.

Its is simple enough to use for the basic functions to get an agent started fairly easily. The search site is great and I like the integrated branded site.

Leads are often for cities hours from where you requested leads for. Customer service is extremely poor.

They’ve all made a robust system very easy to navigate. M incredibly grateful for their level of service and care.

Not user friendly, to much automation that get out of control, also a very hard time inputting new leads with restrictions that killed my business for 6 months.

The best feature is the integration with other platforms like Gmail and Dotloop because it allows us to run our business from one platform rather than jumping to different pages.

Its a great system, great product, does exactly what they say it does. It works if you work it, my Team loves it.

I have used a few other similar products, none hold a candle to CINC, its just great, Customer service is also excellent.

There is a lot to learn and if I had not gone to the trainings I can imagine it might be intimidating.

But with so many features, it is hard for anyone to teach it quickly.

The platform is user friendly and very versatile in working your leads.

I have been using CINC for over 8 years and very happy with the preformance. The customer service is very good.

Very simple to use very creative to implement you can go with tons of updates and add-ons.

They have incredible product knowledge, and genuinely cared about my business. I couldn’t have been with a better group.

They create low quality leads. No built in follow up but a bad AI text bot.

M upset at the time wasted on crap leads. M not making my money back and wasting a lot of time trying to communicate with these leads that aren’t even interested.

It's to learn the basics but very difficult to use it to its fullest potential.

And the CEO who was engaged on my situation was abrasive and arrogant.

The software has some glitches that even though requests have been made to correct there has been no response/action from the tech team.

CINC has really great lead management tools, but the fact that they spread their leads so thin and that they are so expensive makes them not so sparkly.

They provide bad leads and most of the leads are of no use. Its completely waste of your time and money.

We are having a hard time training our members on the software. You can't customize the program so some areas are very cumbersome.

Leads are pretty good, good customer support, account managers are great.

Bad customer service too. Worst lead gen company I came across with.

Since I have been using this lead service I have received over 400 leads most of them bad leads and have sold 1 home.

Love the website, the customer support is awesome, professional and very responsive.

We will be reviewing other lead generators who have a more successful ROI for us - too bad really - sich a disappointment.

Drip campaigns  were great. The ability to text through the app.

Love, love the entire system, been with them almost 3 years now, and will continue.

Boomtown appreciates my business as well. I wouldn’t recommend cinc to anyone after experiencing what a good CRM can do for my team.

Setting up a webpage in correlation with the backpage, makes it super helpful. It’s great to just go to one place for everything.

They are automatically sorted by date of acquisition and easy to sort by other parameters. I like the ability to pin notes to the top of the individual leads and create tasks with reminders.

You do have the ability to create landing pages, add agents at no additional price. Now that is a huge value.

The quality of the leads, functionality and ease of use.

The website looks good and the initial training was pretty good.

Its easy to use, inputs, the website is easy to maneuver and fast (if you have excellent RAM and mid their internet speed on your computer).

The platform is very user friendly, allows for easy lead filtering, prioritizing and marketing. The system is very useful in staying on top of priority clients.

CINC has brought my real estate business to a whole new level. I am able to offer quality leads to my team and manage them in an easy to use platform.

Overall - We enjoy the system its self, however,​ the leads are never relevant and the customer service is HORRIBLE.

I have been treated well, my only complaints are the above mentioned.

No transparency into spam-tagged phone numbers & replacements. More than 50% of replaced numbers come back already as spam, waste of our money.

Convoso has a really cool workflow automation that has elevated my productivity quite a bit and I'm definitely profitable.

I felt that from planning to live strategy it went swift, accurate with attention to detail and training to ease the transition.

The thing I like the most is that it is user friendly, easy to use, no complications, just straight to the point get the calls and dispose them correctly.

They have a team dedicated to driving your success, and have helped us improve in all dialing KPIs from our previous dialer.

The business has been able to set up quality appointments in less time. Reporting is a good tool.

Also, Convoso tech support is 2nd to none. Tech Support is easily accessible, all issues are resolved efficiently and even done with a smile.

It has lead management, a fully integrated PBX,  tons and tons of features that help optimize your operation and minimize the need for a admin to run it. It pretty much runs on auto pilot.

This allows me to make smarter decisions with Real Time Analytics that Track Agent and list profitability.

A lot of times bad updates causes glitches that affect our performance.

What I like the most about the convoso is its very easy to used , we were not having any problems in contacting our clients since it is reliable and options were given and can easily to be found.

Speed to Lead, highly configurable, reporting, great support team.

SENSITIVE CONTENT] and [SENSITIVE CONTENT] are head and shoulders above the rest and should be models to learn from in the onboarding process. Love you all and thank you very much.

The software increased our contact rates 3x which increased overall sales 3x. In addition, the reporting dashboards allowed us to vastly improve a number of efficiency and agent behavior issues.

Our campaign has very specific needs and the software struggles to customize to our needs. In example, Reporting is restricted to dials when we need records as well.

There would also be times that there's a delay. You might hear a phone call ending , you just need to click reconnect.

The price is a bit expensive but its worth it.

I love that is very user friendly. I can make contact with a lot off people in a shorter time frame and navigate the system with ease.

Cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue.

The cost is above average for the sector and the deployment was one of the worst. Seems to be worth it however.

Awesome support, technology unparalleled and a strong emphasis on compliance and future AI and automation.

The best part of the software is the ease to move and manipulate the data to help drive performance.

Dialer is great and flexible system very easy to used contacting clients. And customer service is good on technical help.

This product was easy to use and implement for my new business. The customer support team has always been helpful, and the sheer levels of thought put into designing this software is amazing.

Worse system i've ever used, spent thousands of dollars setting this system up and nothing but constant issues and bugs that never get fixed.

Have always had solid customer service and technical help at will.

More complex configurations in Convoso are either limited or not possible.

The customer support is 5 star, management is very professional and has my utmost respects. No other issues than the cost and the ROI.

Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

I love how flexible the system is and that a lot of changes don't require an engineering background to apply.

Cost and a single integrated solution rather than a patchwork of tools.

Calls come in smooth most of the time and wait time is just right. It is easy to use and since its a web based tool, just log in at any browser, hit availability and you are good to go.

Kudos to amazing internal staff who helped me assimilate to my new surrounding and control panel mighty fast.

I've had some small difficulties with accessing the dashboard.

The only inconvenience we experience at times are network related & they are so rare we barely notice.

The dialer is great, We had better connect rate with our lead however, some of the API integration and functionality on the list are still not fixed.

The price for the extra features cost more than replacing the DID. The scam likely feature is not where it needs to be and it does not justify the cost.

US Dollar

CINC is the #1 real estate tech solution powering elite teams. With relentless innovation and an unrivaled community, we provide top real estate teams with the technology and marketing they need to grow their business.


LongDescription

Lead Capture

Activity Tracking

Task Scheduling

Lead Distribution

Pipeline Management

Customer Database

Calendar Management

Customizable Fields

Data Import/Export

Email Tracking

Lead Generation

Email Templates

Contact Management

Lead Management

Email Marketing

Real Time Notifications

Activity Dashboard

Alerts/Notifications

Segmentation

Reminders

Customizable Templates

Client/Property Matching

Lead Nurturing

Interaction Tracking

Reporting/Analytics

Contact Database

Lead Qualification

Pipeline Reports

Third-Party Integrations

Campaign Management

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

The price of the CINC Solution varies based on the number of users and product functionality. There are solutions for single agents, small teams, and growing teams/brokerages. 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

CINC

In Person

Live Online

Webinars

Documentation

Videos

Convoso’s all-in-one contact center platform generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialing modes (predictive/power/preview) along with two-way texting,  outbound emailing, smart voicemail drops and Dynamic IVR to pre-qualify leads automatically.


As a cloud-based solution, Convoso’s Contact Center solution is accessible over the internet through servers maintained by Convoso. 


The solution supports customer-centric industries, including insurance, travel, debt settlement, education and more. It helps users manage call volume, sell products or services, conduct market research and qualify sales leads. 


The predictive dialer helps users predict agent availability and maintain the pace necessary to ensure maximum call volume. Dynamic IVR automates customer flows so that maximum customer queries are solved through automated and human-like responses and the rest of the queries are routed to the appropriate agent.



CINC vs Convoso

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