Another I like is the ability to filter members into groups and send texts to only that group. The user experience is world-class.

No app for android devices. Which makes it less convenient than email for anyone who isn't an apple user.

I love the product and it is a good marketing tool for sure. I also love that the team is very responsive and they have someone to show you how to use the product.

I absolutley love this app. It is super easy to use and I abssolutey love how amazing the customer service is for this app.

The number and quality of features that come with the product is amazing.

The sense of urgency to sign up made me feel pressured and so I signed up before I was ready to launch which was stressful as a small founder. I share my feature requests directly with them.

It has been the most exciting and valuable piece I’ve added into my business in a long time and the engagement with my community is unmatched. M obsessed with this platform.

But then I was not told that I didn't not have the option to have the app because I have an Android. I learned it the hard way when a client text me and I didn't respond and a timely fashion.

I was a little upset with my overall experience.

I was specially impressed with things like the ability to send links, images, and emojis to my community with no additional charge.

As a business owner and person who loved to connect with my Audience — I love having the ability to connect with them directly on a device that they already use around the clock.

Love the ease of use of this service - app is great and feels super streamlined.

I have been able to build more engaging conversation and create super fans out of my current audience.

I like that they use the product to onboard you and to get support. They are super accessible.

So far so good and access to events where you learn from other leaders is awesome.

The integration has been very good of the tool with Hubspot and it comes at a very decent price.

Great one, I like this better, better cost, easier for the things we wanted we don't miss the things that it doesn't do.

The platform is robust and provides enough automation to automate any workflow. The customer support is amazing, the folks are quick to respond and help you out running with particular requirements.

Integrations with outlook sometimes do not work for a couple days with no apparent reasons. After a couple days it will work again.

It is a useful CRM tool, I find it very useful due to its ease of use, pipeline management, marketing campaign management.

Monday is easy to organize and understand, with customization options that enable different teams to track their progress.

Monday's Paid Plan really has everything you need, and MORE than you'll ever need if you run a small company or a personal project. Very color and very fun.

The main business we solved on monday.com is the CRM. Because in a travel agency business, customer service is a key to success.

Love the combination of features on Monday.com.

Everything from the customer support to the ability to build API makes Monday.com my go to platform for project management and CRM as well as communication management.

Easy to use, easy to manage, easy to implement. The Monday.com portal software has improved our communications with our customers and is extremely intuitive.

Before we used an old fashioned T Card set up, writing all our projects onto little bits of paper, sadly paper goes missing and clients end up unhappy.

Forget task lists that never seem to end. Forget gaant charts that no one has the time to implement.

Great discount for start-ups. You can write email updates directly to boards.

Monday has a lot o features and is highly customizable, you can use basically for whatever you want. If you need a CRM good, if you need to track process is also an amazing tool.

We switched over to Monday.com and have LOVED the ease of use and organization.

Higher authorities saves lot of time and they concentrate on other crucial tasks where they can improve the business Profits. We found good Return on Investment by using this tool.

Monday.com was super easy to set up and get working right away. It's as basic as it gets but with all of the right tools and functionality.

The software has a very clear dashboard so it is easy to learn how to use it. Also, it is easy to edit the tasks and integrate other features like online meetings, etc.

Took me a while to research and I still can't fully harness Monday for my own use. I have a tech support background and can barely figure it out. So good luck.).

Our sales team used this before moving over to Freshsales, and they were very pleased with the interface and the price. My legal team also used it for reviewing contracts, and were also very happy.

US Dollar

Community is a trusted SMS marketing channel that connects businesses with their audience through text messaging.

Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Your audience is looking for a connection with humans, not bots. Community is focused on privacy and values trust, for you and your audience.

Anything you can send in a text message you can send through Community. It lets you share photos, videos, audio notes, gifs, emojis, links, and text. The features allow you to segment the audience by age, location, interest, and other criteria.

Avoid the algorithms of social media and spam in your email inbox. See why thousands of entrepreneurs, small businesses, and brands use Community to text with their audience.

LongDescription

Real Time Analytics

Engagement Tracking

Mobile Alerts

Automated Responses

Mass Texting

Customer Segmentation

SMS Messaging

Scheduled Messaging

Multi-Campaign

Communication Management

Audience Targeting

Campaign Scheduling

2-Way Messaging

Data Import/Export

Campaign Segmentation

One-to-One Messaging

Contact Management

Mobile Access

Mobile Keywords

Message Personalization

Video Support

Activity Dashboard

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Community Management

Chat/Messaging

Real-time Conversations

Customizable Branding

Reporting/Analytics

Polls/Voting

Contact Database

Campaign Analytics

Auto-Responders

Tagging

Third Party Integrations

Live Chat

Campaign Management

Real-time Consumer-facing Chat

Customer History

Email/Help Desk

FAQs/Forum

Knowledge Base

Self-Employed

2-10

11-50

51-200

201-500

501-1000

Community SMS Marketing Platform

In Person

Live Online

Webinars

Documentation

Videos

Built on top of monday.com Work OS, monday sales CRM is a no-code, customizable solution that empowers managers and sales teams to take control of their entire sales cycle - from lead capturing and sales pipeline management to post-sales management like client projects and client onboarding - all on one centralized platform. monday sales CRM is an ideal solution for small- to medium-sized businesses, it is also a perfect match for small business owners, sales managers and teams.

monday sales CRM enables sales teams to create no-code automations to significantly reduce repetitive manual work that takes time away from focusing on customers. They can capture leads from any source and centralize them in one place. As expected from any reliable CRM, they can manage their contacts’ information, track every deal's status, grow lasting customer relationships, and more. Managers get a full overview of their entire sales team's capacity and progress with no-code dashboards that they can easily build themselves. The interface is visually pleasing and incredibly intuitive to use, which makes it easier for teams and managers to adopt it. If other teams like legal, finance, IT, and marketing use monday.com Work OS, sending documents for approval and doing other important processes can be run unhindered within the platform which means more efficient work processes and cross-department collaboration.

The two-way email integration with Gmail and Outlook allows you to send and receive emails directly from monday sales CRM. In addition, you get all the relevant customer information along with every interaction you’ve had with them, all in a single view. On a customizable level, you can create email templates that autofill with your customers’ information existing in your CRM, personalize an email signature, get reminders to send emails, and automate sending response emails at the right time. And when it comes to tracking, monday sales CRM sends you a live notification when a customer opens a sent email ensuring you always keep communication flowing.

Beyond the run of the mill sales operations, monday sales CRM gives sales teams the capability to manage post-sales operations. This includes onboarding new clients, managing client projects, tracking client collection, and gaining insight into what clients need and exactly when they need it. As for managers, sales operations can be handled much more efficiently. This includes managing the sales team hiring process, speeding up the sales team onboarding process, and of course, tracking and managing sales team's goals and ensuring everyone reaches their quotas. For sales teams it includes building up sales collateral with the most up-to-date sales materials, as well as creating a library of the documents needed to close deals.

For anyone concerned about giving up the tools they already use, monday sales CRM seamlessly integrates with the tools and apps sales teams already use every day. 

Finally, when it comes to setup, it is one of the fastest in the market. In fact, there is no need for an IT expert or a developer to run the setup, it can all be done yourself. Plus there are ready-made templates available which means you can quickly get started. This doesn't just include setting up the solution but actually importing all your existing data and information in a smooth and hassle-free manner that doesn't take months. So if you're concerned about the common headache of slow and laborious implementation, you can take a breath because it doesn't get any easier than this.

Community SMS Marketing Platform vs monday sales CRM

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