--- title: "monday CRM Software Reviews, Demo & Pricing - 2026" description: "Review of monday CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/monday-crm-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / monday CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/monday-crm-profile/alternatives/) # monday CRM Review From $12-$28/month Free trial 14 days 4 plans Wondering if monday CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview monday CRM 4.7 [(466)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) FrontRunner 2026 Pricing Starting at $12.00 per user per month ### About monday CRM monday CRM is a sales platform that helps businesses streamline sales cycle. The platform caters to a range of industries, such as real estate, software and IT services, media and communications, manufacturing, financial services, consumer goods, and healthcare services. The platform offers advanced AI capabilities to boost sales team productivity. It can automatically generate tasks, compose and rephrase emails, create content, and build complex formulas without the need for development help. The platform is also highly customizable, allowing users to tailor the sales pipeline to the unique workflow by editing deal stages, adding columns, and managing multiple pipelines simultaneously. monday CRM provides one-click automations for repetitive sales tasks, such as lead assignment, setting reminders, and email tracking. The platform also integrates with various business tools, bringing essential data and processes into one centralized platform. Additionally, the mobile app enables users to manage the sales pipeline on-the-go, with features, including logging calls, checking reports, and adding new activities. Wondering if monday CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## monday CRM User Interface ## Popular monday CRM Alternatives Main Product monday CRM 4.7 [(466)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.50Value for money - 4.57Customer support - 4.52Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18806)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4482)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6994)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(622)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.78Value for money - 4.80Customer support - 4.69Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(742)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.72Value for money - 4.49Customer support - 4.49Functionality Pricing Starting at $7.00 per year Get Price ## monday CRM Pros and Cons We analyzed 466 verified reviews for monday CRM to find out what actual users really think. Select to learn more Intuitive Interface And Onboarding monday CRM offers a visually intuitive, user-friendly interface that makes it easy for teams to organize contacts, track tasks, and collaborate. Quick onboarding, helpful support resources, and simple navigation help users of all skill levels get started and stay productive. Streamlined Workflow Management Tools The platform enables teams to build, automate, and refine workflows for strategic planning and daily operations. Customizable boards, process automation, and integration options help users map out, track, and optimize business processes for greater efficiency and visibility. Flexible Templates And Personalization With monday CRM, users can tailor dashboards, boards, and workflows to fit their business needs. The platform provides a wide range of templates and customization options, allowing teams to easily adapt layouts, processes, and data fields for any industry or workflow. Cost Challenges For Small Teams Pricing for monday CRM can be high, especially for small businesses or solo users. Limited basic plans, costly add-ons, and per-user fees often require upgrades, making it difficult for smaller organizations to access full features without a significant budget. ## monday CRM Pricing and Plans Starting price: $12.00 per month Free Trial Free Version Basic $12.00 per user, per month Plan includes: - Customizable pipelines - Unlimited contacts - Unlimited boards - Templates - iOS & Android app - Create a dashboard based on 1 board Standard $17.00 per user, per month Plan includes: - Advanced account, contact, & deal management - 2-way email integration with Gmail and Outlook - Activity management - Quotes & invoices - Merge duplicate data - Custom CRM automations (250 actions per month) - Custom CRM integrations (250 actions per month) - Create a dashboard that combines 5 boards - AI email generator Pro $28.00 per user, per month Plan includes: - Sales forecasting - Email tracking & automations - Google Calendar sync - Sales analytics - Customizable email signatures - Custom CRM automations (25,000 actions per month) - Custom CRM integrations (25,000 actions per month) - Create a dashboard that combines 10 boards - Email templates with custom parameters - Mass emails Read More Enterprise Pricing available upon request Plan includes: - Lead Scoring - Mandatory Fields - Team Goals - Advanced Analytics (Up to 50 Dashboards) - Account Management - Documents For Sales - Enterprise-Scale Automations & Integrations - Enterprise-Grade Security & Governance - Multi-Level Permissions - HIPAA Compliance Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## monday CRM Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of monday CRM Activity Dashboard Activity Tracking AI Copilot Alerts/Notifications API Appointment Management Calendar/Reminder System Calendar Sync Campaign Management Client Tracking Collaboration Tools Communication Management Contact Database Contact Management Content Management CRM Customer Database Customer Engagement Customer History Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Data Security Deal Management Document Management Document Storage Donor Management Drag & Drop Email Marketing Email Templates Email Tracking For AEC Industry Forecasting For Financial Institutions For Healthcare For Mac Devices For Nonprofits For Real Estate For Sales Teams/Organizations For Small Businesses Generative AI Interaction Tracking Internal Chat Integration Lead Assignment Lead Capture Lead Generation Lead Management Lead Qualification Lead Scoring Lead Segmentation Marketing Automation Meeting Management Mobile Access Mobile App Multi-Channel Communication Onboarding Opportunity Management Performance Management Performance Metrics Pipeline Management Prioritization Project Management Project Tracking Reminders Reporting & Statistics Sales Activity Management Sales Forecasting Sales Onboarding & Training Sales Reports Sales Trend Analysis Search/Filter Social Media Integration Task Scheduling Template Management Templates Third-Party Integrations Usage Tracking/Analytics ## monday CRM Integrations Gmail Integration rated 4.2 from 35 reviews Google Calendar Integration rated 4.7 from 12 reviews Mailchimp Integration rated 4.7 from 12 reviews Slack Integration rated 4.8 from 11 reviews Zapier Integration rated 4.9 from 10 reviews Google Drive Integration rated undefined from -1 review See all 26 integrations ## monday CRM User Reviews ## monday CRM customer ratings - Overall rating: 4.7/5 - Total reviews: 466 ### Rating distribution - 5 stars: 337 reviews (72%) - 4 stars: 116 reviews (25%) - 3 stars: 8 reviews (2%) - 2 stars: 5 reviews (1%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.5/5 - Customer support: 4.6/5 - Functionality: 4.5/5 --- ### Intuitive and highly customizable CRM for sales teams - Overall rating: 4/5 - Reviewer: Douglas N. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros monday CRM offers a modern, intuitive interface that simplifies the organization of leads, opportunities, and sales activities. The platform allows users to create custom workflows, automate repetitive tasks, and track team performance via visual dashboards. Integration with other tools and flexible configuration options make the system suitable for businesses of all sizes. #### Cons Some more advanced features are available only on higher-tier plans, which can increase costs as the company grows. Additionally, due to the high level of customization, the initial setup may require some time to fully leverage the platform's potential. --- ### Plug & Play for a CRM, and it's the one you never knew you needed. - Overall rating: 5/5 - Reviewer: Simran G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So easy to use and definitely the system we didn't know we needed but are ever grateful we picked up and implemented! From start to finish we've slowly started bringing over our departments onto CRM - starting with customer success into sales & services and now events, it's honestly changed the way we operate our business and given us the chance to create visibility in areas that were siloed previously and allow us to join the dots up together much cleaner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use, which doesn't often feel easy to do with CRM systems. Bringing it into play loads in default boards into your workspace so you can hit the ground running - but can also still copy and move existing boards from work management across should you still need them too. The way the preset boards work mean automations and functionality is already set up for you so you don't have to spend any time trying to change the configuration or making the boards 'talk' to one another as connect columns are already added in. Huge added bonus is the monday.com app and the way crm works on there - tap onto contacts phone numbers to call them straight away and then use the app to summarise your calls and notes in one place without it requiring any additional laptops or devices to do the job. The dashboards and reporting side of it vs work management also takes an upgrade by adding in gauge widgets and funnels to showcase conversion, which definitely helps to highlight your deals more clearly to anyone who needs to know. Mass emailing is probably the biggest cherry on top - where you can create templated emails to send out to your leads/contacts at any point just through bulk select, still be able to pull in personalisation columns and make sure that each contact will only see the email was sent to them only. Combine that with sequences, and you've got yourself full comms communication with your contacts and accounts without needing to open outlook or gmail separately, and you can still view all the emails in overview widget (emails & activities which feels like it takes a huge upgrade in crm), and track meetings etc in the activities board so team leads and managers can keep an eye on workload and team capacity in a way that's meaningful to sales/customer success teams. There's plenty to highlight in more detail including the quotes/invoices template too which saves us on a daily basis and is much easier to track than how we used to in work management! #### Cons The recent change that's been made to reduce how many contacts can be mass emailed since bringing in monday campaigns was a bit of a downside for us, however we still have workarounds with sequences, and if anything - means we streamline our comms to be more effective and targeted rather than blanket emails. #### Reasons for choosing monday CRM Hubspot felt incredibly expensive in comparison to monday.com, and where we were already using work management, we wanted to keep our techstack low and explore what else monday had to offer so there wasn't a need to create too much work to be able to use the system and have a crm that was ready to be used. --- ### BETTER than HubSpot. - Overall rating: 5/5 - Reviewer: Avery C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Monday is and always has been my favorite CRM. It works well within our business and fits all of our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Monday CRM has every feature needed and continually adds new features, including the new AI features. This is the best all around CRM/marketing tool we have ever used. #### Cons I wish there were better marketing and cold out-reach tools like better email blast tools, SMS, etc. #### Reasons for switching to monday CRM Was tired of support system that HubSpot has. --- ### Not for Me - Overall rating: 3/5 - Reviewer: Rhonda R. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Not great, really ... I am not sure that I gave it a lot of opportunity to show off its best traits. I just didn't like the user experience. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It has a lot of potential, and I think it might be good for big projects. I am not sure what else to say though. #### Cons Clunky and disjointed, and it just wasn't steamlined in the way I had hoped it would be, especially for a paid product. #### Reasons for switching to monday CRM Requested by team, so we gave it a trial of 6 months. --- ### CRM - molded to our own unique shape! - Overall rating: 5/5 - Reviewer: Sandy E. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's the best I have seen for "any business" use. It is customizable like all things Monday.com, which is why I love Monday. Instead of fitting a square peg into a circular hole, we get to mold it to our unique shape! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that it links and works seamlessly with Monday.com's work management platform, so we can very easily convert leads that are won over to project management seamlessly! #### Cons I am not a huge fan that some features don't cross over between the two platforms of the CRM and work management, and also, I do wish that it was easier to add standard columns. #### Reasons for choosing monday CRM Seamlessness & customizability to be sure! #### Reasons for switching to monday CRM We were growing too big for Hubspot's free plan, and their paid plan was so much money that we decided to shop around. --- ### Monday saved the Day! - Overall rating: 5/5 - Reviewer: Jenn I. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I enjoy monday because of the ease of use, but also the general capabilities for a small business make it an efficient and. Way effective means to quickly set up my organization. Prior to setting up the CRM for our team, they were using spreadsheets and making lists to organize their clients and leads. In less than a week I was able to set up the system and implement a fully automated system for deal management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease to set up and the workflow management of the CRM is very user friendly. It’s super easy to set up automations and any question I had I could do a quick Google search and an easy to follow tutorial was available. #### Cons Limitations with automations as well as being forced to buy capabilities through 3rd party integrations. Although mi day is very well pricing and we absolutely are getting the best value for our money, there are requirements to level up plan subscriptions in order to get all the needed benefits for the platform. Well worth it! #### Reasons for choosing monday CRM Overall cost, as well as ease of use. Having used monday previously I was aware of how easy it would be to implement this over hubspot. --- ### Enjoying using the new Monday CRM! - Overall rating: 5/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been really pleased with Monday CRM. It's user-friendly and delivers all the essential features we expect from a CRM. Initially, we considered more specialized CRM options, but since we already use Monday across our organization, we gave Monday CRM a try, and it has fully met our needs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly, intuitive, and equipped with all essential CRM features: - Clear pipeline view for streamlined deal tracking - Fully customizable stages to fit our workflow - Deal weightings for accurate forecasting - Comprehensive customer, deal, contact, and close date management - Robust attachment capabilities - Detailed record-keeping for enhanced organization #### Cons We're enjoying the software overall, with no major drawbacks so far. I expect the automation features will keep improving over time. #### Reasons for switching to monday CRM Had all the features we needed, simple to use and integrated into our task. project and document management system that we use in Monday. --- ### Good with some limitations - Overall rating: 3/5 - Reviewer: Taylor G. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been overall good, a solid 7.5/10 experience - Our team is super technically adept, so we were able to get into the weeds and do some automation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Monday.com has been super great to use as a CRM for our sales team, as well as tracking all customer needs that are assigned to various teams/team members. #### Cons Monday CRM isn't a real CRM, it's good for smaller teams, and being able to start in a CRM, but it doesn't really track ALL emails. #### Reasons for switching to monday CRM Hubspot was way too expensive for what we needed. --- ### Very Useful team software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Product is amazing for teams! It will keep everyone connected and communication open. Integrations are plenty so it works great with any other software you may use! #### Cons I wish it has a paid version/option for individuals. I am self employed and would use it if I didn't have to pay for a minimum of 3 seats --- ### Great program! - Overall rating: 4/5 - Reviewer: Misty K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! It is a beneficial program for just about any business, and while some aspects worked for us, some did not; however, the Monday team was there to provide support and options to meet our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the project management aspect of Monday! The way that it tracks phases of a project is unmatched. #### Cons Not a huge fan of the client storage aspect, but I am judging this as the perspective of a non-profit way to track clients --- Showing 1 - 10 of 466 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) ## monday CRM Popular Comparisons [Salesforce Sales Cloud vs monday CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/348745-monday-crm/)[HubSpot CRM vs monday CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/348745-monday-crm/)[Zoho CRM vs monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/vs/zoho-crm/)[Kylas Sales CRM vs monday CRM](https://www.softwareadvice.com/marketing/kylas-profile/vs/monday-crm/)[Bigin by Zoho CRM vs monday CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/monday-crm/)[HubSpot Sales Hub vs monday CRM](https://www.softwareadvice.com/crm/hubspot-sales-profile/vs/monday-crm/)[Ploomes CRM vs monday CRM](https://www.softwareadvice.com/compare/348745-monday-crm/vs/449937-Ploomes/)[Dynamics 365 vs monday CRM](https://www.softwareadvice.com/compare/106335-Dynamics-365/vs/348745-monday-crm/)[EngageBay CRM vs monday CRM](https://www.softwareadvice.com/crm/engagebay-profile/vs/monday-crm/)[Act! vs monday CRM](https://www.softwareadvice.com/crm/act-crm-profile/vs/monday-crm/)[Odoo vs monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/vs/odoo/)[Netskope One Platform vs monday CRM](https://www.softwareadvice.com/compare/2667-Insightly/vs/348745-monday-crm/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/monday-crm-profile/alternatives/) ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (255) Recently recommended **99** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **66** times [BNTouch Mortgage CRM](https://www.softwareadvice.com/crm/bntouch-profile/) **4.5** (98) Recently recommended **62** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18806) Recently recommended **59** times Stuck Between Options? 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