--- title: "monday CRM Software Reviews, Demo & Pricing - 2026" description: "Review of monday CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/monday-crm-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / monday CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/monday-crm-profile/alternatives/) # monday CRM Review From $12-$28/month Free trial 14 days 4 plans Wondering if monday CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview monday CRM 4.7 [(468)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) FrontRunner 2026 Pricing Starting at $12.00 per user per month ### About monday CRM monday CRM is a sales platform that helps businesses streamline sales cycle. The platform caters to a range of industries, such as real estate, software and IT services, media and communications, manufacturing, financial services, consumer goods, and healthcare services. The platform offers advanced AI capabilities to boost sales team productivity. It can automatically generate tasks, compose and rephrase emails, create content, and build complex formulas without the need for development help. The platform is also highly customizable, allowing users to tailor the sales pipeline to the unique workflow by editing deal stages, adding columns, and managing multiple pipelines simultaneously. monday CRM provides one-click automations for repetitive sales tasks, such as lead assignment, setting reminders, and email tracking. The platform also integrates with various business tools, bringing essential data and processes into one centralized platform. Additionally, the mobile app enables users to manage the sales pipeline on-the-go, with features, including logging calls, checking reports, and adding new activities. Wondering if monday CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## monday CRM User Interface ## Popular monday CRM Alternatives Main Product monday CRM 4.7 [(468)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.57Customer support - 4.52Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18834)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4492)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(7009)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(629)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.78Value for money - 4.80Customer support - 4.69Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(745)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.72Value for money - 4.49Customer support - 4.49Functionality Pricing Starting at $7.00 per year Get Price ## monday CRM Pros and Cons We analyzed 468 verified reviews for monday CRM to find out what actual users really think. Select to learn more Intuitive Interface And Onboarding monday CRM offers a visually intuitive, user-friendly interface that makes it easy for teams to organize contacts, track tasks, and collaborate. Quick onboarding, helpful support resources, and simple navigation help users of all skill levels get started and stay productive. Streamlined Workflow Management Tools The platform enables teams to build, automate, and refine workflows for strategic planning and daily operations. Customizable boards, process automation, and integration options help users map out, track, and optimize business processes for greater efficiency and visibility. Flexible Templates And Personalization With monday CRM, users can tailor dashboards, boards, and workflows to fit their business needs. The platform provides a wide range of templates and customization options, allowing teams to easily adapt layouts, processes, and data fields for any industry or workflow. Cost Challenges For Small Teams Pricing for monday CRM can be high, especially for small businesses or solo users. Limited basic plans, costly add-ons, and per-user fees often require upgrades, making it difficult for smaller organizations to access full features without a significant budget. ## monday CRM Pricing and Plans monday CRM has four plans. Basic is $12.00/user/mo billed monthly. Standard is $17.00/user/mo billed monthly. Pro is $28.00/user/mo billed monthly. Enterprise is custom-priced. 14-day free trial Basic $12.00 per user, per month Basic plan includes: - Customizable pipelines - Unlimited contacts - Unlimited boards - Templates - iOS & Android app - Create a dashboard based on 1 board Standard $17.00 per user, per month Standard plan includes: - Activity management - Advanced account, contact, & deal management - 2-way email integration with Gmail and Outlook - Quotes & invoices - Merge duplicate data - Custom CRM automations (250 actions per month) - Custom CRM integrations (250 actions per month) - Create a dashboard that combines 5 boards - AI email generator Pro $28.00 per user, per month Pro plan includes: - Sales forecasting - HTML editor for mass email - Mass emails - Email templates with custom parameters - Create a dashboard that combines 10 boards - Custom CRM integrations (25,000 actions per month) - Custom CRM automations (25,000 actions per month) - Customizable email signatures - Sales analytics - Google Calendar sync - Email tracking & automations - Mass email tracking Enterprise Custom Quote Available Enterprise plan includes: - Multi-Level Permissions - Enterprise-Grade Security & Governance - Enterprise-Scale Automations & Integrations - Documents For Sales - Account Management - Advanced Analytics (Up to 50 Dashboards) - Team Goals - Mandatory Fields - Lead Scoring - HIPAA Compliance Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does monday CRM pricing compare to alternatives? monday CRM's starting price is $12.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | monday CRM4.7[(468)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) | $12.00 /user/mo | Available | Not available | 4.5 | | [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(18,834)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) | $25.00 /user/mo | Available | Not available | 4.0 | | [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)4.5[(4,492)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) | $20.00 /user/mo | Not available | Available | 4.3 | | [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)4.3[(7,009)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) | $14.00 /user/mo | Available | Available | 4.3 | | [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/)4.8[(629)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) | $250.00 /mo | Available | Available | 4.8 | monday CRM4.7[(468)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) * * * Starting price $12.00 /user/mo Free trial Available Free version Not available Value For Money 4.5 - [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(18,834)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) * * * Starting price $25.00 /user/mo Free trial Available Free version Not available Value For Money 4.0 - [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)4.5[(4,492)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) * * * Starting price $20.00 /user/mo Free trial Not available Free version Available Value For Money 4.3 - [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)4.3[(7,009)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) * * * Starting price $14.00 /user/mo Free trial Available Free version Available Value For Money 4.3 - [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/)4.8[(629)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) * * * Starting price $250.00 /mo Free trial Available Free version Available Value For Money 4.8 ## monday CRM Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of monday CRM Activity Dashboard Activity Tracking AI Copilot Alerts/Notifications API Appointment Management Calendar/Reminder System Calendar Sync Campaign Management Client Tracking Collaboration Tools Communication Management Contact Database Contact Management Content Management CRM Customer Database Customer Engagement Customer History Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Data Security Deal Management Document Management Document Storage Donor Management Drag & Drop Email Marketing Email Templates Email Tracking For AEC Industry Forecasting For Financial Institutions For Healthcare For Mac Devices For Nonprofits For Real Estate For Sales Teams/Organizations For Small Businesses Generative AI Interaction Tracking Internal Chat Integration Lead Assignment Lead Capture Lead Generation Lead Management Lead Qualification Lead Scoring Lead Segmentation Marketing Automation Meeting Management Mobile Access Mobile App Multi-Channel Communication Onboarding Opportunity Management Performance Management Performance Metrics Pipeline Management Prioritization Project Management Project Tracking Reminders Reporting & Statistics Sales Activity Management Sales Forecasting Sales Onboarding & Training Sales Reports Sales Trend Analysis Search/Filter Social Media Integration Task Scheduling Template Management Templates Third-Party Integrations Usage Tracking/Analytics ## monday CRM Integrations Google Calendar Integration rated 4.7 from 12 reviews Slack Integration rated 4.8 from 11 reviews Zapier Integration rated 4.9 from 10 reviews Shopify Integration rated undefined from -1 review Stripe Payments Integration rated undefined from -1 review Pipedrive Integration rated undefined from -1 review See all 22 integrations ## monday CRM User Reviews ## monday CRM customer ratings - Overall rating: 4.7/5 - Total reviews: 468 ### Rating distribution - 5 stars: 338 reviews (72%) - 4 stars: 117 reviews (25%) - 3 stars: 8 reviews (2%) - 2 stars: 5 reviews (1%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.5/5 - Customer support: 4.6/5 - Functionality: 4.5/5 --- ### Most Sophisticated AI Sales Assistant System that I Highly Recommend - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Sports - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Monday CRM is a robust system that simplifies organizational lead generation and scoring in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Monday CRM’s lead management (scoring and generation) is what I like most because I am able to turn visitors into quality leads. #### Cons Ever since I incorporated Monday CRM from last year, I realized ROI within eight months without ever experiencing any obstacles. --- ### The ultimate visual pipeline. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Cosmetics - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I use Monday Sales CRM to manage everything from incoming client inquiries to custom order fulfillment and post-sale follow-ups. The visual, color-coded boards gives me instant clarity on where every deal or service stands in my pipeline. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how customizable the boards are. I can tailor columns for status, priority, estimated value, client contact details, and target deliveries in minutes. #### Cons The initial setup is complex because it is so flexible, setting up custom CRM boards, automation triggers, and dashboards requires some initial trial and error to get just right. --- ### Great program! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! It is a beneficial program for just about any business, and while some aspects worked for us, some did not; however, the Monday team was there to provide support and options to meet our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the project management aspect of Monday! The way that it tracks phases of a project is unmatched. #### Cons Not a huge fan of the client storage aspect, but I am judging this as the perspective of a non-profit way to track clients --- ### Intuitive and highly customizable CRM for sales teams - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros monday CRM offers a modern, intuitive interface that simplifies the organization of leads, opportunities, and sales activities. The platform allows users to create custom workflows, automate repetitive tasks, and track team performance via visual dashboards. Integration with other tools and flexible configuration options make the system suitable for businesses of all sizes. #### Cons Some more advanced features are available only on higher-tier plans, which can increase costs as the company grows. Additionally, due to the high level of customization, the initial setup may require some time to fully leverage the platform's potential. --- ### Very Useful team software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Product is amazing for teams! It will keep everyone connected and communication open. Integrations are plenty so it works great with any other software you may use! #### Cons I wish it has a paid version/option for individuals. I am self employed and would use it if I didn't have to pay for a minimum of 3 seats --- ### BETTER than HubSpot. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Monday is and always has been my favorite CRM. It works well within our business and fits all of our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Monday CRM has every feature needed and continually adds new features, including the new AI features. This is the best all around CRM/marketing tool we have ever used. #### Cons I wish there were better marketing and cold out-reach tools like better email blast tools, SMS, etc. --- ### Best CRM Tool - Overall rating: 5/5 - Reviewer: Rian M. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Monday CRM has been very pleasant. When i first started using it, we were struggling to learn it. However of the years they made it more easier to onboard. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really love the UI and UX of the platform. I also appreciate that the team behind monday CRM is constantly evolving and improving the product with new features. It's been a refreshing change compared to HubSpot. #### Cons It's definitely a learning curve when we first started using it. It still is for some of our hires. However, when they're past that learning curve. --- ### Not for Me - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Not great, really ... I am not sure that I gave it a lot of opportunity to show off its best traits. I just didn't like the user experience. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It has a lot of potential, and I think it might be good for big projects. I am not sure what else to say though. #### Cons Clunky and disjointed, and it just wasn't steamlined in the way I had hoped it would be, especially for a paid product. --- ### my monday CRM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered A massive boost in motivation to track my sales. The tool makes client management almost playful, which prevents me from letting my follow-ups drag and directly boosts my commercial efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have tested several customer relationship management tools, but this one really stands out for its colorful and ultra-visual approach. What I love is how easily I can design my sales pipelines. I can see in a flash where my prospects stand thanks to interactive status buttons ("To follow up", "In negotiation", "Won"). The internal automations are childishly simple to set up: for example, as soon as a contract changes status, an automatic email is sent or a task is created for my team. #### Cons Although the tool is extremely appealing at first, the pricing structure can quickly become prohibitive for a small structure as you add more collaborators. I have also noticed that when you start handling data tables containing hundreds of rows of contacts, the display tends to slow down slightly on standard web browsers. --- ### monday CRM Makes Client Management Simple - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Automotive - Company size: 11-50 employees - Product usage: 3-5 years · monthly - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s been a big upgrade for how I manage clients and projects. The interface is clean and intuitive, and I can keep everyone in the loop without switching tools. It’s especially helpful when you’re juggling multiple stakeholders or managing different stages of a project within your CRM. I’d definitely recommend it to anyone who wants more visibility and control over their customer journey. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how easy it is to track leads, deals, and follow‑ups in one place while still keeping everything tied to my projects. The visual boards and simple drag‑and‑drop make it quick to update statuses, assign tasks, and see who’s responsible for what. It feels like a CRM that was built for people who care about workflow, not just sales numbers. #### Cons Sometimes the setup can feel a bit “blank canvas” if you don’t know exactly how you want to structure your pipeline. It takes a little time to design your perfect view, but once it’s done everything flows smoothly. --- Showing 1 - 10 of 468 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) ## monday CRM Popular Comparisons [Salesforce Sales Cloud vs monday CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/348745-monday-crm/)[HubSpot CRM vs monday CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/348745-monday-crm/)[Zoho CRM vs monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/vs/zoho-crm/)[Kylas Sales CRM vs monday CRM](https://www.softwareadvice.com/marketing/kylas-profile/vs/monday-crm/)[Bigin by Zoho CRM vs monday CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/monday-crm/)[HubSpot Sales Hub vs monday CRM](https://www.softwareadvice.com/crm/hubspot-sales-profile/vs/monday-crm/)[Ploomes CRM vs monday CRM](https://www.softwareadvice.com/compare/348745-monday-crm/vs/449937-Ploomes/)[eWay-CRM vs monday CRM](https://www.softwareadvice.com/crm/eway-profile/vs/monday-crm/)[Dynamics 365 vs monday CRM](https://www.softwareadvice.com/compare/106335-Dynamics-365/vs/348745-monday-crm/)[Pipedrive vs monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/vs/pipedrive/)[Act! vs monday CRM](https://www.softwareadvice.com/crm/act-crm-profile/vs/monday-crm/)[ActiveCampaign vs monday CRM](https://www.softwareadvice.com/crm/activecampaign-profile/vs/monday-crm/)[Netskope One Platform vs monday CRM](https://www.softwareadvice.com/compare/2667-Insightly/vs/348745-monday-crm/)[Odoo vs monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/vs/odoo/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/monday-crm-profile/alternatives/) ## Other Top Recommended CRM Software [Rolldog](https://www.softwareadvice.com/marketing/rolldog-complete-profile/) **4.9** (33) Recently recommended **65** times [SalesNOW](https://www.softwareadvice.com/marketing/salesnow-profile/) **4.6** (81) Recently recommended **65** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (256) Recently recommended **61** times [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) **4.7** (154) Recently recommended **59** times Stuck Between Options? Our experts can help you compare monday CRM with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice