Community SMS Marketing Platform
About Community SMS Marketing Platform
Other Top Recommended CRM Software
Most Helpful Reviews for Community SMS Marketing Platform
1 - 5 of 28 Reviews
Krista
E-Learning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Obsessed with community
Community has been professsional, responsive Snd hands on with their service and support. It has been the most exciting and valuable piece I’ve added into my business in a long time and the engagement with my community is unmatched. I’m obsessed with this platform.
PROSThe unlimited text plan was what got me. I’ve explored other texting platforms but wanted it to be a way to deeply connect with my audience. I found the plans to be very restrictive and not cost effective how I wanted to communicate regularly with my fairly large audience.
CONSI would love to see a way to track more analytics such as purchases. I am trying out the Shopify integration which may be the answer to this! Otherwise I love the simplicity of all the features.
Reason for choosing Community SMS Marketing Platform
The unlimited plan, and cost. I am a part of a paid text subscription with another company who uses community as well. I loved the simplicity of it and the way they are able to deliver only the most important information to me via text which is what I wanted to replicate in my business as well.
Jenna
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
More personal touch for clients
LOVE it so far. I was already able to create a "challenge" that got 31 new prospective clients to sign up via the app. So pleased!
PROSIt directly connects me to my client/consumer--- and they get the sense that I care on a more personal level. (PLUS--- they ALWAYS check their text)
CONSThat it integrates my personal contact card with this platform for people that already know me. (green bubbles vs iphone blue bubbles)
Reason for choosing Community SMS Marketing Platform
Really loved the why behind it--- building a community--- also loved the promo videos with people already using and how it helped build their brands. Also I had a personal recommendation from someone I worked with--- and loved her results.
anne
Health, Wellness and Fitness, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
From a Newby
Love the response to any of your needs
PROSIt’s so easy to set up and it has great reviews
CONSI wish I could download our current clients
Reason for choosing Community SMS Marketing Platform
Recommend from a friend
Reasons for switching to Community SMS Marketing Platform
Too complicated
Leonnette
Entertainment, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Great Marketing Tool
I love the product and it is a good marketing tool for sure. I also love that the team is very responsive and they have someone to show you how to use the product.
PROSI like that I can categorize the different ppl. I also love how I can communicate separately and collectively as well. I also love the analytics.
CONSThat you can’t send a text to ppl first to invite them and let them opt in. I also think it should be a little cheaper for those just getting started and a person should be able to try free first thing see if it works for them.
Reason for choosing Community SMS Marketing Platform
It is the new wave in marketing and I know a lot of other people who use it.
Kristin
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed June 2021
Connect to your community like never before
I love being genuinely connected to my community!
PROSI love how easy it is to connect with my community in a meaningful way. Scheduling texts and relying to inquiries are so simple.
CONSThere is no Android app and often the mobile site doesn't display properly so I find myself sending less texts than I would to which is frustrating.
Reason for choosing Community SMS Marketing Platform
I knew a lot of others in my space who were using it to stay connected with their followers.
