The functionalities are well explained and easy to use across the team with reduced learning time.

It's a great system, it's easy and powerful, you can learn to use it quickly, in less than 15 minutes and will you handle perfectly.

A great tool for effective customer management. It is very important for any business or brand to adequately interact with their customers and therefore be able to convey their idea.

So easy to use and complete value for your money. Improves the communication so effectively.

The connection is smart and easy, the notification are immediately and puntual, my count is free and don´t have idea for the prices.

Sometimes when the App not find an internet connection and goes offline, it is impossibile to use it unless you do a forced quit and restart the App.

Most of my complaints have been resolved by the Deskero team customizing the platform to meet our needs.

Great interface, good social integration and a very strong ticket system & knowledge base.

Finally an easy to set up and cheap service desk.

Great user/client experience, great customer service, easy to integrate, great for your clients.

I love how I can gather customer data, track outstanding tickets, and evaluate wait time.

It is easy to use and setup, the support stuff are wonderful and very helpful.

We manage tickets of many types very easy: information, requests, technical help, economics, leads, prospects. We implemented live chat very easy.

It is easy to use, easy to setup and support is very responsive. It is a smooth integration.

So far, it works well for the cost. I'm certain with more time, we'll be used to working in this environment and be more comfortable with its features.

Excellent multi-language features. Fairly simple and robust Knowledge Base.

The only criticism really is the refreshing of data on the app and on screen - you have to manually refresh (and close down and restart the app) to get the most up to date data.

Lots of settings and options. Excellent customer support from the developers and help staff.

Easy process to onboard ticketing system for our clients.

No pressure to buy, genuine free trial that allows you to really see what the software is like, very cheap pricing and a system that allows you to do as little or as much as you want.

Also our customers have been really happy about this tools and are looking forward to use it onwards.

We like the ease of use, setup and excellent customer service.

Configuration is very easy, but complete, with e-mail template and workflow automatizations by rules and if-then conditions. There is a useful self-service portal for customers.

Friendly User Interface,Real time communication with  the customer.

Could just be how our system is configured but modifying our views/ticket notifications is often a source of pain.

It is good but it needs more work to be great in my opinion.

I've had a great experience with Salesflare. It's worth at least a free trial.

Customers support is particularly good. We now actually use the CRM intuitively instead of it gathering dust and collecting contacts.

Perfect Sales Pipline for Samll businesses and solopreneurs.

It is perfect If you do not want to enter Data all the time but run a sales Pipeline. Salesflare claims to just adds Value without requiring to invest time in making this possible.

Managing Clients through email and spreadsheets was getting chaos at RTIwala Services. Whereas other CRMs are too complex to understand and use.

Nothing as such but slightly difficult learning graph and no addon for Outlook.com is another disappointment as such.

It all is held together by the Customer support, which is lovely to work with and provides tons of clear, useful advices and...well support.

Lack of online scheduling tool with my leads similar to Calendly. The tool only reports that an email was opened but it doesn't exactly tell you who opened the email.

After having tried so many different CRMs over the years, I've found Salesflare to hit a sweet spot in terms of functionality and usability. It's a CRM that I actually enjoy using.

One of their strengths is an enthusiastic integration with a wide range of other tools and products that are relevant to selling and prospecting.

Despite some drawbacks, such as limited support and high pricing, Salesflare is a great choice for businesses looking for a comprehensive customer relationship management solution.

Can be a bit confusing at times especially when you have contacts who have more than one business.

Salesflare was super easy to set up and implement; connects easily to email and is very user friendly and easy to customize as needed.

The automated data entry, a lot of integrations and the clear overview of the pipelines.

The customer service is quite literally, the best I have experienced. Questions are responded to promptly and clearly and new features are communicated clearly and efficiently.

No polish language and often mobile app resets.

I love how easy they make it to organize your contacts. It's simple and straight to the point.

How easy it is to set up and to use. The excellent new features they've been rolling out since I started using it.

Easy to use and good customer service and good user interface.

The platform has allowed us to track, communicate and ordinate efforts with great efficiency and minimize replication.

A great all in one CRM that easy to use on all of my devices, which is important.

We love Customer Support as CSR is always there to help us. And it has so many awesome features which will help you in saving money on cold email campaign tools.

US Dollar

Deskero by Nabra is a cloud-based help desk management solution designed for businesses of all sizes. It offers ticketing, multi-channel support, social media and chat support and reporting functionalities within a suite. Phone, Android and Windows apps available.


Deskero features ticketing management, which allows users to group, tag and organize help desk tickets based on predefined rules. Users can also define ticket configuration rules, which allows users to create workflows for themselves and team members.


Deskero offers chat tickets, which allows users to manage support requests via chat. Users can also create separate workflows for incoming chat requests, and assign them to an agent, team or division. The product also features team chat, which allows team members to initiate chat engaging individual agents or teams.


Deskero offers subscription pricing, and is available in four different pricing plans based on the number of features offered.



LongDescription

Support Ticket Management

Real-Time Analytics

Surveys & Feedback

User Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Real-Time Monitoring

Customer Service Analytics

Workflow Configuration

Single Sign On

Rules-Based Workflow

Customer Database

Calendar Management

Customizable Fields

Collaboration Tools

Automated Routing

Call Center Management

Template Management

Data Import/Export

Call Routing

Email Templates

Self Service Portal

Help Desk Management

Configurable Workflow

Mobile Access

Performance Metrics

Multi-Channel Communication

Queue Management

Support Ticket Tracking

Client Portal

Social Media Integration

Real-Time Notifications

Workflow Management

Email Management

Website Integration

Ticket Management

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Network Monitoring

Reminders

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Customizable Templates

Inbox Management

Macros/Templated Responses

Interaction Tracking

Multi-Language

Alerts/Escalation

Real-Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Widgets

Monitoring

Prioritization

Remote Access/Control

Feedback Management

Customizable Forms

Appointment Management

Autoresponders

Customer History

Third-Party Integrations

Live Chat

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Grow: $12.00 USD per agent/month or $9.00 USD per agent/month paid annually (standard features)
Business: $30.00 USD per agent/month or $25.00 USD per agent/month paid annually (advanced features)
Premium: $120.00 USD per agent/month or $90.00 USD per agent/month paid annually (complete suite with the most advanced features and software customizations)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Deskero

In Person

Live Online

Documentation

Salesflare is an intelligent CRM and email outreach platform used by thousands of small and medium-sized B2B businesses, who want to sell more with less work.


It automates the data entry user would normally have in a CRM by gathering data from social profiles, emails, calendars, phones, company databases, and professional email signatures.


Salesflare's customers use its CRM primarily to generate and follow-up leads at scale, assisted by its sales tracking and automation features. It has built-in email tracking, capabilities for sending personal emails at scale, lead scoring, social integrations, sales analytics, and an automated address book.


Salesflare's full functionality is available across all devices used: Windows, Mac, Linux, iPhone, iPad, Android phones and tablets, ... and even inside Gmail or Outlook inboxes.


The software is focused on accelerating B2B sales and is primarily used by marketing agencies, software companies, startups, consulting companies, commercial real estate agencies, non-profits, pharmaceutical, and manufacturing companies.



File Management

Engagement Tracking

Content Delivery

Cataloging/Categorization

Lead Notifications

Forecasting

Business Card/Badge Scanning

Personalization

Meeting Management

Internal Chat Integration

Lead Engagement

Lead Capture

Performance Management

Document Storage

Data Synchronization

Customer Segmentation

Subscription Management

Progress Tracking

Drip Campaigns

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Calendar/Reminder System

Data Extraction

Lead Distribution

Projections

Pipeline Management

Lead Database Integration

Goal Management

Call Management

Activity Management

Sales Trend Analysis

Campaign Scheduling

ROI Tracking

Campaign Segmentation

Email Tracking

Email Campaign Management

Call List Management

Campaign Planning

Customer Support

Graphical Data Presentation

Lead Generation

Subscriber Management

Email Distribution

Contact Management

Lead Verification/Validation

Opportunity Management

Content Management

Lead Management

Email Marketing

Statistical Analysis

List Management

Sales Reports

Dashboard Creation

Real-Time Data

Routing

Dynamic Modeling

Click Tracking

Free trial (up to 30 days), no credit card required.

Growth plan:
Annual billing: 29 usd/user/month
Monthly billing: 35 usd/user/month

Pro plan:
Annual billing: 49 usd/user/month
Monthly billing: 55 usd/user/month

Deskero vs Salesflare

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons