I quickly came back both times. DYL is hands down the most user friendly and best office tool that we have.

Imagine spending days and weeks sending emails, only to find out that no one is reading them. No not because of the content, because they were never delivered.

When working a campaign it has me recalling the same number over and over. People have complained when I have left a voice mail that my message is garbled and they could not understand it.

My only complaint is that because this is a VOIP system, any issues with an ISP are compounded.

Service is awful and expect to wait for 15 plus minutes on hold. No resolution to problems.

DYL offered simple, great functionality for users and administrators. It has been very responsive to suggested additions to the service and makes continuous refinements to the pages.

DYL is hands down the best all in one solution for my office.

There is nothing out there like DYL and I'm just blessed to have them on my team. They are always cutting edge, userfriendly, simple and fun to use.

Their software is ever improving and have found their customer service to be extremely efficient and effective. No where else have I had the positive experiences as I've had with them.

Last thing, the support you get from the folks at DYL is top notch, very responsive and you will quickly realize they are in this to make you better.

Service is what our company prides in and so does DYL. They also offer a great product at a great price.

Do not pay for a year of service and if you do and find the quality is horrible they will not refund any money if you cancel service.

We just go back and listen to the recording and that gives us the information needed to deal with the complaint.

They charge you upfront for the year because they customer service and company are so bad.

We're not fully using all of the sales tools in DYL but we're in the process of implementing more and more of them to help increase our sales.

I have had a great relationship with James and Roger and they have always been quick to respond to questions or feedback.

The software is very user friendly, it allows you to reach the prospect before the competition. It has increased our conversion ratio from under 5% to above 10% on internet aggregator leads.

Great prices and features, and very easy to use. Great customer service (though I rarely have any issues to even call customer service).

I HAVE NO PHONE SERVICE 2-3 TIMES PER MONTH DUE TO NATIONWIDE OUTAGES.

Good overall, just found a cheaper source, albeit that they have less features.

Oracle CX is a great product for interacting with our customers, giving them a good face of our company. It has lots of reports and lots of powerful tools to use.

The program seems to crash on occasion, and it can run slow at times but other than that I don't have any other issues with it.

Amazing powerful tool that makes CX and CRM management so simple and easy to use in any company of any size.

It's a difficult software at first but I've gotten used to it and nowadays I don't trade for any other.

Boring interface and graphics can be improved in latest versions. Everything process looks same and user can be confused upon using as time goes.

The user is empowered to make the product fit their needs down to customizing capabilities that are typically 'for cost' services done by the vendor.

I like that its a powerful simple tool and easy to use for new emplyee and it does not need special training to use. I like its elegant yet smooth platform for both browser and mobile app.

Good tool for the administration of clients with potential sales.

At the interface level, it provides a complete visualization of the components with a nice and intuitive design.

Easy to explain to team members, great for looking into inventory, and automatic promotions on transactions are just a few of the perks of Oracle.

In general, it did its job in helping me to store data.

I like the the user face and setup of the program.

The program is a bit slow and lags quite a bit. It took me a while to get used to moving at the pace it goes.

It helps up deploy our new software to everyone seamlessly, and provides a good customer interface.

I like that its costs is lower for its category. I like that we can do a lot of customizations.

Overall it is a good sales tool. Top quality with low cost.

It's easy to use, the menus are self-explanatory, the software has lots of features all information is contained in one program.

Easy to use and explain to team members and it does it's job.

It makes it easy to use and access the functions you need. I work in ECommerce and we use the program a lot for managing vendor agreements and accessing Purchase Orders.

My overall experience with Oracle CX has been okay so far. We used it at work and it made handling customer calls easy since you could document and have a list of past interactions as well.

Very positive, have loved every minute of working on Oracle CX.

The strength of Oracle CX-Sales Cloud is remarkable, since it has a pre-established configuration of the basic and intermediate aspects of the sales mechanism and the supply of services.

US Dollar

In today's rapidly changing business world, staying competitive requires agility and innovation. Regardless of what business you’re in, the secret to success is threefold: (1) converting prospects into customers, (2) turning customers into loyal fans, and (3) finding more creative ways to offer new services. Whether you’re a Startup with limited capital and resources, or an established company looking to boost momentum, DYL empowers your Sales, Service and Marketing teams with over 80 innovative tools designed to attract, engage and delight your prospects and customers, from one platform.


With time-saving features like one-click campaign dialing and Automated lead nurturing, and productivity tools like instant lead response and rich-media Group text messaging, understand why thousands of businesses use DYL to generate more sales, track team performance and improve team morale. DYL has all the tools that are able to grow any business.



LongDescription

Lead Engagement

Lead Capture

Drip Campaigns

Lead Distribution

Pipeline Management

Performance Metrics

Lead Segmentation

Source Tracking

Lead Nurturing

Interaction Tracking

Campaign Management

Prospecting Tools

Sales Pipeline Management

Lead Management

For Insurance Industry

Mac OS

Web browser (OS agnostic)

Windows 10

Chat

2-10

11-50

51-200

201-500

Live Online

Webinars

Documentation

For companies looking to meet the high service expectations of their customers, Oracle Cloud CX ensures that each and every customer is valued and supported. The customer experience suite gives businesses the tools needed to deliver great experiences that not only build and maintain loyalty but drive revenue.


Oracle Cloud CX provides expansive customer experience applications across the entire stage of each customer's journey: the Internet, contact centers and social networks. It's an ideal fit for companies with dense consumer networks in a variety of industries, including retail, travel and entertainment, the public sector and online services.


Many customers use the web constantly: for work, research, entertainment and more. Oracle Cloud CX gives a company's consumers a supportive, branded online experience from a computer or smart phone, providing anytime access to conduct research, resolve issues and purchase goods and services. Today's consumers are also constantly on the go - they are just as likely to visit your site on their smartphone as they are a desktop computer. This system optimizes services for myriad smart devices to provide a consistent web experience. 


With Oracle Cloud CX, businesses can monitor and respond to feedback from customers on the social media channels, as well as integrating social media into the company's brand strategy, an important tool in today's market to increase customer satisfaction and build loyalty.

DYL vs Oracle Cloud CX

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