ETAP allows me to create and analyze conceptual system layouts easily. It has been an indispensable tool for me and my team.

Great customer service, quick answers. Also quick to upgrade when there is change in IEEE, NFPA and other reference documentation.

Very powerful, fast results for the many plant studies that need to be performed. ETAP is one of the best power systems analysis tools for engineers.

The lower version ETAP can't open a higher version ETAP file. ETAP is updating new version while we may use various version.

The software has a very good user-friendly ability. Also, the simulation is well done and the report well compiled.

Having used SKM and Easy Power, ETAP by far is the most accurate and easy to use power Analysis software. ETAP library is outstanding and easy to use.

TCC, Arc Flash and short circuit studies help keep facility personnel safe and help identify where changes are needed.

ETAP has supported the nuclear power industry by designing and supplying software for our specialized analytical needs for over 20 years.

Etap has a wide variety of equipment that can be connected. The help function is very well put together, for every single user interface window.

The results are not what we expect just to find out we are missing one feature that is in another module that we didnt buy.

Architecture of the software, mainly in assembly one line diagrams and alter create scenarios to simulate the system. Reports and labels in portuguese is perfect to deliver to our costumers.

Etap is very useful for an electrical engineer, and is fantastic to model electrical systems.

It's very hard to get our logo on the drawing let alone creating a general borer that could always be pulled up and the SLD would be inserted.

User friendly and thus easy to use than any other power system analysis softwares.

Variety of functions, Help function is comprehensive and useful.

Customer support has been pretty good, they will assist you when you have technical questions on how to model certain things, or if the library does not have a specific model of breaker, for example.

My overall experience is really good. ETAP offers seminars and their help support is quite responsive.

The star graphs are really nice and look good in reports. I like being able to set up macros, it makes running multiple test cases a lot easier.

I like how the help feature can be directly accessed from each pop up window. The help window is usually very thorough and provides addiditonal references.

I have used ETAP in my electric calculation and after geting result I could write proper specification and be fully confident that I provide the best offer to costumer.

Having encountered ETAP Software as a user and a technical support personnel, I fail to come up with legitimate complains on the software.

ETAP guide book is pretty useful for fundamentals of calculation studies.

And it covers all the required electrical calculation we may encounter in the work. The technical support is good basically.

With ETAP I always optimize calculated electrical system with Optimum electrical equipment and minimal cost.

There is no room in scenario Wizard to put description of the designed study case.

Features can be a bit confusing for new users.

This software provides a very friendly interface and variety of tools that ease the process of design in our field. Also the customer service has always solved our questiones promptly.

I like it the most how user friendly it is and that it gives me the comfort that the results are correct.

I strongly recommend ETAP for electrical engineer who works on power system calculation.

There are a few things in ETAP that are actually annoying sometimes.

Like most software, ETAP does have some quirks that a user needs to learn either by peer coaching or through painful firsthand trial & error.

Results are easy to interpret. Default values are helpful when equipment specific values are not available.

Ease of use, user friendly, lot of tools for various studies.

Sometimes difficult to print a Single Line Diagram as intended.

Oracle CX is a great product for interacting with our customers, giving them a good face of our company. It has lots of reports and lots of powerful tools to use.

The program seems to crash on occasion, and it can run slow at times but other than that I don't have any other issues with it.

Amazing powerful tool that makes CX and CRM management so simple and easy to use in any company of any size.

It's a difficult software at first but I've gotten used to it and nowadays I don't trade for any other.

Boring interface and graphics can be improved in latest versions. Everything process looks same and user can be confused upon using as time goes.

The user is empowered to make the product fit their needs down to customizing capabilities that are typically 'for cost' services done by the vendor.

I like that its a powerful simple tool and easy to use for new emplyee and it does not need special training to use. I like its elegant yet smooth platform for both browser and mobile app.

Good tool for the administration of clients with potential sales.

At the interface level, it provides a complete visualization of the components with a nice and intuitive design.

Easy to explain to team members, great for looking into inventory, and automatic promotions on transactions are just a few of the perks of Oracle.

In general, it did its job in helping me to store data.

I like the the user face and setup of the program.

The program is a bit slow and lags quite a bit. It took me a while to get used to moving at the pace it goes.

It helps up deploy our new software to everyone seamlessly, and provides a good customer interface.

I like that its costs is lower for its category. I like that we can do a lot of customizations.

Overall it is a good sales tool. Top quality with low cost.

It's easy to use, the menus are self-explanatory, the software has lots of features all information is contained in one program.

Easy to use and explain to team members and it does it's job.

It makes it easy to use and access the functions you need. I work in ECommerce and we use the program a lot for managing vendor agreements and accessing Purchase Orders.

My overall experience with Oracle CX has been okay so far. We used it at work and it made handling customer calls easy since you could document and have a list of past interactions as well.

Very positive, have loved every minute of working on Oracle CX.

The strength of Oracle CX-Sales Cloud is remarkable, since it has a pre-established configuration of the basic and intermediate aspects of the sales mechanism and the supply of services.

US Dollar

ETAP is an energy, power and distribution management solution designed to help businesses in manufacturing, mining, fossil fuel generation, transportation and other industries predict system behavior, schedule electrical transactions, manage, control, visualize, optimize and automate utility distribution networks, among other processes. 

Key features of ETAP include asset management, personnel training, reporting and load forecasting. Administrators can receive alerts or warnings about status changes, operating conditions, network abnormalities, equipment ratings, system failures and other defined categories based on region, zone and area via email and SMS. Additionally, engineers, operators and managers can design, build, operate and maintain power systems across multiple stages of the electrical installation lifecycle.

ETAP streamlines several industrial processes related to outage management, energy tracking, asset performance monitoring, what-if analysis and more. Pricing is available on request and support is extended via phone, video tutorials, documentation and other online measures.

LongDescription

Reusable Designs

Data Synchronization

CAD Tools

Change Management

Spatial Analysis

Collaboration Tools

Functions/Calculations

Scheduling

System Design Tools

Technician Management

One Line Diagram

Compliance Management

Symbol Library

Maintenance Management

Parts Management

Data Visualization

Drag & Drop

Map Creation

Forecasting

Activity Tracking

Production Management

Project Management

Mobile Access

For Oil & Gas

Asset Tracking

Reporting & Statistics

Work Order Management

Data Analysis Tools

Automatic Formatting

Rules-Based Workflow

Data Import/Export

Offline Access

Real Time Updates

Modeling & Simulation

Built-In Database

2D Drawing

Content Library

Geographic Maps

Internet Mapping

Data Collection

Reporting/Analytics

Monitoring

Location Tracking

Data Mapping

Status Tracking

Mobile Alerts

Customizable Reports

Equipment Management

Dispatch Management

Real Time Monitoring

Task Scheduling

Job Management

Customizable Fields

Multi-Location

Real Time Data

Role-Based Permissions

Real Time Notifications

Service History

Workflow Management

Activity Dashboard

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ETAP

In Person

Live Online

Webinars

Documentation

For companies looking to meet the high service expectations of their customers, Oracle Cloud CX ensures that each and every customer is valued and supported. The customer experience suite gives businesses the tools needed to deliver great experiences that not only build and maintain loyalty but drive revenue.


Oracle Cloud CX provides expansive customer experience applications across the entire stage of each customer's journey: the Internet, contact centers and social networks. It's an ideal fit for companies with dense consumer networks in a variety of industries, including retail, travel and entertainment, the public sector and online services.


Many customers use the web constantly: for work, research, entertainment and more. Oracle Cloud CX gives a company's consumers a supportive, branded online experience from a computer or smart phone, providing anytime access to conduct research, resolve issues and purchase goods and services. Today's consumers are also constantly on the go - they are just as likely to visit your site on their smartphone as they are a desktop computer. This system optimizes services for myriad smart devices to provide a consistent web experience. 


With Oracle Cloud CX, businesses can monitor and respond to feedback from customers on the social media channels, as well as integrating social media into the company's brand strategy, an important tool in today's market to increase customer satisfaction and build loyalty.

ETAP vs Oracle Cloud CX

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