I think it depends on the user. It was relatively affordable so good for someone who likes something that has the functions and that's relatively inexpensive.

Experience has been good especially for someone like me that is not tech savvy and not sure what is needed or even how to set up a crm.

Comprehensive tools to help me keep in touch with my client base with built in. I like the monthly newsletter and campaigns.

It does not integrate with zipforms. No closing transaction piece.

It is a good experience, the mobile app is user friendly and accessible.

Great customer service - always. The system is a great value in comparison to other CRMS.

The integrated tools are great to help keep me organized and the reminders keep me motivated and on task.

My experience has been positive. I like that they continue to come out with new products and seem to listen to their customers as to what we want and need to run our business.

I find the system is absolutely amazing for nurturing leads and staying in touch with past clients. The keep in touch coach is fantastic.

You must individually remove each month for each client - OMG. Their online tutorials are limited and feeble.

They just hear on the phone and email then flush it out. Search option on the Trash box, no.

I love that there is a website and emails that are easy to use, set up and customize for drip campaigns with endless possibilities.

This product is easy to use. The mobile option makes this great for keeping up with my tasks while on the road.

Easy to use, great integration with Zillow leads, website and multi device.

It was easy to use and a great CRM program to keep my business organized. I would have kept it but needed to save money.

Their customer service is fantastic. My overall experience has been very positive with both their team and the use of the product.

I really like how it has the automated plans that help me to be top of completing the touch points with my clients.

Like the feature of tracking sales and dates- follow up on active contracts- The monthy newsletter is worth the price of the product.

I like Tenfold's ability to identify the caller quickly; as well as present a way to connect with the person you are talking to through LinkedIN or other avenues.

The ability to make calls and record notes quickly.

The ability to add notes about the call within the program changed a lot of how our office works towards leads.

The sales team and tech support team were all very friendly and took care of all the issues I had. Good response time and an overall good experience with the company as a whole.

There are technical issues from time to time, where tenfold is not working or creating any calls in Salesforce.

Sometimes it screws up and double counts inbound calls which can be confusing and a little misleading.

What I like most about tenfold is the ease of use and integration with other apps as well as the customer support from the team behind.

Call notes appear easily to remind you of previous conversations with clients, which in turn, causes you to follow up on any outstanding opportunities.

The pop-ups can actually be a little bit finicky and hard to move around while on the phone with someone.

Sometimes duplicate accounts or people with the same name will get confusing but I can hardly blame that on the software.

The only slight complaint I have is that sometimes I have to click a phone number multiple times before it call. This happens very rarely.

I like how it integrates with Salesforce very easily. I love the shortcut codes that help me plan for my future appointments.

Tracking the amount of our calls to each account and the duration of those calls helps us to easily analyze which clients aren’t being targeting enough. Tenfold’s customer service is fantastic.

My team enjoys the Dashboard's lighthearted terms for high performers (Overclocker= most phone time, Good Sumaritan = most call notes) and it encourages healthy competition.

I like that it is easy to track my goals, and reach my goals daily, as well as log my call information correctly. Make my day easier, as well as working actually fun.

The sales reps were very friendly and responsive. If I ever had any questions about our account, pricing, etc., the sales team would respond to my e-mails and phone calls within minutes.

Typical software company, make the sale and then disappear. Getting the thing working becomes our problem.

I love the ease of use this product gives me to my day to day use. I can easily go thorugh many more calls and that means more money in my pocket.

Great Telemarketing tool, helps to track and record communication with customers that one can always refer to for account activity and progress.

The data of any client can be pulled up easily or just done in an instant. It provides a user friendly interface, with a great set of tools hidden behind.

The is product is easy to use and a useful tracking tool. On occasion there can be a glitch but luckily customer service is excellent.

Love that this is so easy to use every day. It's great for logging calls and keeping track of customer interactions, click to call is very convenient.

We've had problems with tenfold not recording our number of calls or having a severe lag every now and then.

Easy to use software, great for seamless Salesforce calls integration.

US Dollar

IXACT Contact is a real estate CRM solution designed to support realtors and their specific needs. As a web-based system, IXACT Contact is accessible from any internet connection and also offers a wireless sync option. With the system's two-way constant wireless sync, realtors can view current contact information, calendar appointments and tasks on the go.


IXACT Contact helps real estate agents build and maintain lasting relationships with current clients, new prospects and referrals by providing a real estate-specific contact management system that not only maintains complete profiles but also prompts users automatically to keep in touch. These reminders can prompt users towards targeted outreach, like targeted email campaigns or follow up calls.


The system is fully web-based, which is useful for realtors, who often spend a lot of time on the move and may be at different locations throughout the day. All of the data is easily accessible through a web browser or a synced smartphone. The system is also Mac OS compatible and is fully supported by Safari, so it can be used on the iPad as well.


Perfect for small real estate teams sharing client and prospect information, IXACT Contact is an easy-to-use solution that helps businesses manage leads, sales opportunities, transactions and contacts.



LongDescription

Property Management

Lead Capture

Activity Tracking

Data Synchronization

Sales Pipeline Management

Referral Tracking

Listing Management

Pipeline Management

Customer Database

Calendar Management

Data Import/Export

Lead Generation

Contact Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Shared Contacts

Marketing Automation

Social Media Integration

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Segmentation

Reminders

Calendar Sync

For Real Estate

Client/Property Matching

Lead Nurturing

Interaction Tracking

Website Management

Customizable Branding

Commission Management

Goal Setting/Tracking

Contact Database

Lead Qualification

Appointment Management

Third Party Integrations

Appointment Scheduling

Task Management

Campaign Management

Document Management

Prospecting Tools

Search/Filter

Web browser (OS agnostic)

$55/month, billed monthly (Lite) or $90/month, billed monthly (Platinum)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

IXACT Contact

Live Online

Webinars

Documentation

Videos

Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major phone systems.


Tenfold delivers CTI features like click-to-call, automatic call logging and call notes right on the popup for both inbound and outbound calls. The Tenfold popup lives outside of the CRM so it works in every browser tab, allowing agents to call, take notes and create tasks while moving tab to tab. With Tenfold, call notes, recordings, transcripts and history can be attached to CRM records, helping organizations correlate customer data with business outcomes. A role-based user interface also displays call context based on the department—showing information specifically tailored for sales, service and support, respectively.


Tenfold can be implemented with little to no change to existing IT infrastructure.


Tenfold works with all versions of Salesforce and Microsoft Dynamics CRM, and it is compatible with Avaya, Cisco, Genesys, Skype for Business and most major phone systems.



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